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Mandarin Oriental Geneva

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Mandarin Oriental Geneva

locationGeneva, Geneva

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About Mandarin Oriental GenevaAbout Mandarin Oriental Geneva

Location

This hotel is located in the centre of Geneva, directly on the quay, where many shopping and entertainment venues are to be found. The historical old town is a few minutes’ walk away and there is a public transport stop just 100 m from the hotel. It is situated 15 minutes away from the airport and 5 minutes from the rail station.

Facility

Guests have a choice of 190 non-smoking rooms located in two 7-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and yoga. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mandarin Oriental Geneva Amenities at Mandarin Oriental Geneva

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

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      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

    • -

      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

100 m

Public Transport

100 m

Bars / Pubs

500 m

Bus Station

500 m

Lake

500 m

Shopping opportunities

500 m

Tourist Centre

500 m

Train Station

1 km

Park

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1083

Very Good

175

Average

59

Poor

34

Terrible

30

Recent Reviews: 1381

  • User:coconutugly

    Trip type: Family

    Great stay for my son’s graduation.

    rating06 Jun 2026

    We stayed here 2 nights. What can I say about it? Old school classic. Excellent room service, excellent food, excellent staff, comfy bed and pillows. However with all the fun newer hotels popping up around the globe, i feel this MO is slightly outdated. The aircon cannot be controlled and the room remains hot, the bathroom has 1 light, no way of controlling zones, loo paper wasnt changed thot often and we ran out. Shower gel remained empty the entire weekend. However this is a great hotel and will always come recommended. Mandarin Oriental Geneva, Owner at Mandarin Oriental, Geneva, responded to this review Thank you for your detailed feedback and for your kind words about your stay at Mandarin Oriental, Geneva. We're delighted to hear that you appreciated the room service, food, staff, and overall comfort during your visit. We also want to acknowledge the concerns you raised regarding the air conditioning, bathroom lighting, and replenishment of essentials, which impacted your experience. Your observations are valuable to us and will help inform improvements. We're grateful for your recommendation and hope to welcome you again in the future.Best regards,The Mandarin Oriental, Geneva team

  • User:Journey16832812389

    Trip type: Couples

    My favorite hotel brand

    rating30 May 2026

    Mandarin is one of my favorite hotel brands in the world. Whenever I travel, Mandarin Oriental is always at the top of my list. The atmosphere at the Geneva property is elegant, luxurious, and very welcoming.The service was excellent, and the room was comfortable and well maintained. However, compared to other Mandarin Oriental hotels I have stayed at, such as Madrid and Istanbul, the rooms in Geneva feel a bit dated and could benefit from renovation and modernization.Overall, I had a lovely stay and would still highly recommend this hotel for its outstanding service, beautiful location, and refined atmosphere. Mandarin Oriental Geneva, Owner at Mandarin Oriental, Geneva, responded to this review Thank you for sharing your thoughtful review and for your continued loyalty to the Mandarin Oriental brand. We're delighted to hear that you appreciated the elegant atmosphere, excellent service, and comfortable accommodations at our Geneva property. Your feedback regarding the room design is valuable, and we appreciate you bringing it to our attention, especially in comparison to other locations you've visited. We're glad to know you had a lovely stay overall and that you would recommend us. We hope to welcome you back in the future to provide another memorable experience.Best regards,The Mandarin Oriental, Geneva team

  • User:191harrylovesfood

    Trip type: Couples

    Hot but not

    rating26 May 2026

    Average hotel average staff breakfast average but worse of all is the air conditioning, so here is how it works you turn it down as low as you want and it comes on but the problem comes next because the heating comes on when it gets to the temperature you want and you end up sleeping in a sauna Mandarin Oriental Geneva, Owner at Mandarin Oriental, Geneva, responded to this review Thank you for sharing your feedback. We’re sorry to hear that your experience with the air conditioning and heating system caused discomfort during your stay. We understand how this could impact your ability to rest. Additionally, we note your comments regarding the hotel, staff, and breakfast being average. Your input is valuable to us, and we appreciate you taking the time to share your thoughts.Best regards,The Mandarin Oriental, Geneva team

  • User:Sal O

    Trip type: Couples

    Exceptional stay

    rating18 May 2026

    From the moment we arrived, they made us feel like we were in the right hands. We were warmly welcomed and upgraded to a breathtaking room with views to the river and the old town, that honestly had everything we could have wished for.Dinner at Sachi was one of the best meals we've had in a long time. Every single course was delicious and the whole experience felt really special. Breakfast was just as delicious.But what really made this stay unforgettable was the staff. Attentive, genuinely warm, always one step ahead without ever making you feel watched. You could tell they actually cared. When we left, our car was waiting at the door pointed in exactly the right direction, that says it all.We came for one night and left wishing we'd booked more. We will definitely be back. Mandarin Oriental Geneva, Owner at Mandarin Oriental, Geneva, responded to this review Thank you so much for sharing your wonderful experience! We're delighted to hear that you felt warmly welcomed and enjoyed the breathtaking room with its stunning views. It's fantastic to know that your dining experiences, both at Sachi and breakfast, were truly memorable. Your kind words about our attentive and caring staff mean a great deal, as does your appreciation for the thoughtful touches like having your car ready at departure. We're thrilled your stay was so special and that you're already thinking of returning. It was a pleasure hosting you!Best regards,The Mandarin Oriental, Geneva team

  • User:JMP488

    Trip type: Business

    Excellent service

    rating12 May 2026

    This is an old school beautiful European hotel. What makes the hotel special is that the service is uniformly excellent across the board. Rooms are small but well equipped. Food is good. Great location. Mandarin Oriental Geneva, Owner at Mandarin Oriental, Geneva, responded to this review Thank you for your wonderful review and perfect score! We're delighted to hear that you appreciated the hotel's charm, excellent service, well-equipped rooms, good food, and convenient location. Your kind words mean a lot to us, and we’re thrilled that you had such a positive experience.We are looking forward to welcoming you back very soon,Best regards,The Mandarin Oriental, Geneva team

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