Hotel Royal St Georges Interlaken - Mgallery

Recent Reviews: 1192

• User:FnN

  Trip type: Family

  Exceptional Service & Perfect Location!

  20 Apr 2026

  Incredible experience! The reception team here is truly top-tier. I want to give a special shout-out to the young, well-spoken gentleman at the front desk; although I unfortunately missed his name, he is a true professional and clearly management material. It was honestly one of the best reception experiences I’ve ever had.​Beyond the service, the location is unbeatable. It is an amazing spot—very easy to walk to from the train station, and you are surrounded by excellent restaurants and all the major attractions.​Highly recommended for anyone looking for seamless service and perfect accessibility!

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• User:ANTONIO F

  Trip type: Couples

  Splendid experience!

  12 Apr 2026

  We wanted to experiece a stay in this lovely hotel in Interlaken.We had a splendid experience .From the check in with Carolina,to the breakfast guy and the check out , everything was smooth and professional.Staff also speak many languages to help to accommodate guests tourists request.The room is spotlessy clean with huge bed and lovely bath-tub and amazing view of the surrounding mountains.Breakfast was also good and we really enjoyed our stay.Highly reccommend .

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• User:Diviva

  Trip type: Friends getaway

  Lovely Suite in an Heritage Hotel with Warm Services

  04 Apr 2026

  Service is nothing short of impeccable, with the staff we met being warm and welcoming. Prior to our arrival, we received an email from the hotel offering to pick us up from the railway station. A hotel staff member called us to confirm our arrival timing and was present at the train station waiting for us before our arrival time. The reception staff, the same guy who picked us up from the train station, processed our check-in quickly and showed us to our room. He also gave us a detailed brief on the usage of the sauna and breakfast timings. During breakfast, the staff at Brasserie St. Georges welcomed us with a smile every morning and cleared our table as soon as they spotted that the plates were empty. We visited the reception to ask about our defective bathtub. The staff took the time to explain the situation with the bathtub and offered to change our suite, which we declined. At check-out, the staff, upon knowing that we would return later in the afternoon, offered to store our luggage and send us to the train station. In the evening, the staff took care of our luggage and also brought us to the train station. We stayed in the Royal Suite, the only suite category room, where the hotel has several configurations of this 50㎡ suite. The heritage of the Royal Suite can be witnessed from the entryway. The entryway in the Royal Suite at Hotel Royal St Georges is a short corridor in the suite that links the main entrance to the living room of the suite. I found the three hooks fitted in here, next to the entrance to the suite, very convenient for us to hang our outer coats before entering the room. Mounted on the wall of the entryway is a mirror that allows us to do a final appearance check before heading out. The entrance to the only bathroom in the Royal Suite is situated in the entryway, opposite the mirror.The bathroom predominantly uses blue colour, seen in the floor tiles and the furnishings such as the toilet, the bidet and the sink. Right next to the entrance of the bathroom stood the walk-in shower. Fitted with both a rain shower and a regular shower head, the space afforded by the walk-in shower felt a little tight. The glass screen doors also felt a tad flimsy. A large, deep-seated bathtub sits across the walk-in shower. To our dismay, we subsequently found out that this tub is currently used as an antique display piece. We were informed by the hotel staff that the hotel was not able to find the spare parts to fix the non-flowing tap, and owing to a strict Swiss law, the hotel was not able to remove or replace the bathtub. A European bidet with a blue gryphon carved onto the base is found next to the bathtub. Opposite the bidet and next to the walk-in shower, positioned the (literally) porcelain throne. Like the bidet, the toilet is also engraved with a gryphon painted in blue at its base. At the end of the bathroom, after the toilet, is a large sink that also has the head of a gryphon carved onto the base of the sink. The sink is large, but there is not much space for us to stow our toiletries. I also found a lack of space to hang the towels after use. The only place for us to hang our towels is on the heater mounted on the wall above the toilet. The lack of hooks also meant there is no place for us to hang our clothing when we shower. Hotel Royal St Georges worked around this issue by placing a large marble top table in front of the door to the balcony in the bathroom. The other thing I found peculiar is a connecting door to the room next door in the bathroom. Decked in blue wallpaper and parquet flooring, and together with the patterned cornice, the living room presents a vibe of yesteryears. The furnishing is a mix of modern and historic in the living room. A side table is positioned next to the entrance of the living room from the entryway. This somewhat oversized side table is equipped with a large lamp, which brings a sense of cosiness to this space. Other than a large fabric two-seater sofa that can sit three adults, placed next to the side table, the only other sitting space in the living room is a single-seater armchair opposite it. To make matters worse, instead of a regular coffee table, the living room is furnished with a small dining table in the middle of the room. The height of this table is too high to be used as a coffee table or even dining table when seated on the lounge sets, or useless as a dining table due to a lack of dining chairs. Nestled in a corner of the living room, next to the sofa, sits a minibar table. The minibar table is sparsely equipped with a Nespresso machine and a kettle with tea cups, coffee pods and tea bags. I found it impossible to use both the kettle and the Nespresso machine at the same time, as there is only one power outlet fitted at the minibar table. The wooden table has seen better days, as it wobbles whenever we make coffee out of the Nespresso machine. We found a cabinet sitting in the corner opposite the minibar table. Placed in the corner next to the bedroom is a TV cabinet. There are very few channels, mainly news channels in English, that we can receive entertainment from the TV. The in-room minifridge is tucked inside a cabinet underneath the TV.The same blue wallpaper is used in the living room, and the brown carpet is seen in the entryway. The king bed occupied the centre of the bedroom, providing us with excellent sleep quality that kept us recharged for the next day. The wooden bedside tables furnished on both sides of the king bed provided us with limited space to stow our lifestyle devices. I found a lack of power outlets installed here for us to charge our lifestyle devices. The only place we could charge them is on the vanity table, which has only one power outlet installed. Fitted onto the wall to the left of the king bed is a set of two white wardrobes. The single-panel door innermost wardrobe is fitted with shelving that allows us to stow small clothing items, while the two-panel wardrobe reveals a hanging rack that is capable of hanging at least two weeks’ worth of clothing. The Royal Suite is not furnished with a work desk. We had to rely on the vanity table in the bedroom next to the wardrobes to perform any work. There is another cabinet, similar to that in the living room, on the right side of the bed, occupying the corner. We also found a wooden luggage rack by the entrance to the bedroom. However, its size is too small to hold our 28” trunk luggage.There are three balconies in the Royal Suite that were assigned to us. The first one is the bathroom balcony. Due to its location, we almost never use this balcony. Moreover, it is not furnished with any furniture. The other two balconies are accessible via the living room and the bedroom, respectively. These two balconies are furnished with an outdoor table and two chairs, which allowed us to relax and people-watch from the balcony.

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• User:iCoffee-ch

  Trip type: Solo travel

  Good place, history and buteful hotel

  21 Mar 2026

  Good place, history and buteful hotel MGallery By Sofitel, Other at Hotel Royal St Georges Interlaken MGallery, responded to this review Dear Guest,Thank you for sharing your feedback about Hotel Royal St. Georges Interlaken MGallery.We are delighted that you enjoyed the hotel’s history and atmosphere. It was a pleasure having you as our guest, and we hope to welcome you back soon for another memorable stay.Warm regards,Antonios SakoutisAssistant Front Office Manager

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• User:arps23

  Trip type: Couples

  Good location, clean but could have better service

  28 Dec 2025

  Was an ok hotel. We booked the historic room and apart from some historic furniture there was not much to experience so recommend to take normal room. Very low chance of early check in event at 2.30 pm. Breakfast was ok only. It was a hodge podge of food. Not sure what they were trying to achieve. The front desk lady is quite rude. The bed was pretty uncomfortable. The Wi-Fi was pretty slow so i could barely use it. The heating could have been better. The location is good - close to train station, harder klum furniculur, the Main Street, Christmas market and the main park area. MGallery By Sofitel, Sonstige at Hotel Royal St Georges Interlaken MGallery, responded to this review Dear Arpi,Thank you for sharing your feedback regarding your recent stay at Hotel Royal St. Georges Interlaken – MGallery Collection. We appreciate your kind words about our location and the cleanliness of the hotel.We are sorry to hear that some aspects of your experience did not meet your expectations, including the historic room, breakfast, bedding, Wi-Fi, heating, and interactions at the front desk. Your observations are valuable, and we will review them with our team to identify improvements.We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the standards we strive for.Warm regards,Pierre MahonFront Office ManagerHotel Royal St. Georges Interlaken – MGallery Collection

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