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Merkur

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Merkur

locationInterlaken, Interlaken

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About MerkurAbout Merkur

Location

This hotel offers a stunning location at the heart of Interlaken. Interlaken West is located close by. A public transport stop is to be found directly in front of the hotel.

Facility

36 rooms, including 5 single rooms, are located on 4 storeys and can be reached by a lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, room service, a laundry service and a hairdresser. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a TV, a radio, a plug adapter and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, skiing, a spa and hiking. A casino offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Merkur Amenities at Merkur

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Car Park

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      Casino

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      Conference Room

    • -

      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Golf

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

26

Very Good

43

Average

50

Poor

22

Terrible

19

Recent Reviews: 160

  • User:daryyyl

    Trip type: Couples

    Excellent Stay, Would Love To Return

    rating18 Apr 2026

    We had an excellent 2 night stay here. The location is fantastic, Interlaken West is right outside. Rooms itself are quite large for Swiss standards and very clean. The view from the rooms are beautiful. Breakfast is included and there is a very nice spread of pastries, hot food and cold food, overlooking the beautiful Swiss Alps. Lots of restaurants close by and also a Coop and Migros. The staff are also incredibly friendly and helpful.10/10 would love to come back. André Gribi, Inhaber at Hotel Merkur West Station, responded to this review Thank you very much for your great review. Hope to see you soon again.

  • User:Geraldine H

    Trip type: Friends getaway

    Great Location, Great Staff

    rating06 Apr 2026

    Wonderful warm greeting on arrival. Staff on reception are so knowledgeable and friendly. Comfortable clean room with a great shower. Nice choice of food at breakfast - great coffee. Wouldn't hesitate to recommend this hotel. André Gribi, Inhaber at Hotel Merkur West Station, responded to this review Thanks for your review and we are thankful that you recognize our efforts in taking care of our guests. We are not receptionists - we are hosts and tour-guides :)

  • User:GingGing O

    Trip type: Friends getaway

    EXCELLENT HOTEL AND SERVICE

    rating29 Jun 2025

    The hotel is located right at the Interlaken west station which is excellent. The receptionist was very helpful and accommodating, specially Maddy 😍The room was very clean, big shout out to housekeeping! and the view is just breathtaking.We felt really safe staying at merkur hotelAlso the hotel is so close to restaurants and local shops.Will definitely be coming back. 😍

  • User:Hossein H

    Trip type: Couples

    Pleasant stay at Merkur

    rating19 May 2025

    The location of the hotel was very convenient. The bus stop and train station were right in front of the hotel. The hotel was very clean. Our room had a spectacular view to the mountains. Breakfast was very good too. Receptionists were kind and helpful.

  • User:Andrew S

    Trip type: Solo travel

    A great hotel convenient to the railway station.

    rating24 Jan 2025

    The hotel is very close to the railway station. The reception staff were very welcoming. The room was clean and quiet. The bed was comfortable. The breakfast was good with plenty of variety. The views of the mountains from my room were spectacular.

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