Weisses Kreuz

Recent Reviews: 291

• User:Happiness36428761350

  Trip type:

  Unacceptable Mockery Towards Japanese Guests

  11 Aug 2025

  During breakfast, a Black male staff member loudly and repeatedly said “Hiroshima” to us, claiming he was from Hiroshima himself. The way he said it was mocking and very uncomfortable. It was unprovoked and deeply hurtful.I have lived in London for 4 years and traveled to many countries, but I have never experienced such disrespect in a hotel before. I believe other Japanese guests might have experienced the same. Management should take action to ensure this never happens again.

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• User:Raffaella G

  Trip type: Couples

  Wonderful experience!

  08 Jul 2025

  I recently stayed at Hotel Weisses Kreuz in Interlaken and had a wonderful experience. The staff were warm, professional, and always helpful. Thanks to the reception team for their kindness. They helped us with some suggestions about activities to do in the area.The location is perfect, just a few minutes from Interlaken West station and close to shops and restaurants. We really appreciated the lounge room where we could find microwave, kettle, tea and coffee free of charge. This is definitely a plus!!I highly recommend Hotel Weisses Kreuz for its great service and ideal location.

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• User:Cathy E

  Trip type: Couples

  4 nights in a sauna.

  27 Jun 2025

  Stayed 4 nights at this hotel. Positives - great location, bus stop outside hotel, walking distance to restaurants and shops, clean, serviced daily, breakfast adequate. Negatives - no air conditioning with temperatures of 30 degrees outside, pedestal fan provided but was useless, did not oscillate and was very loud making it difficult to sleep, room was very dated and needs refurbishment, as does the whole hotel, 1 bed end had exposed screws from broken bed end, which was dangerous, both my husband and I scratched our legs.

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• User:Khushdeep S

  Trip type: Family

  Good hotel at best location

  13 Jan 2025

  The hotel is located right in the main street of Interlaken and there is a bus stop very next to the hotel. The best thing of the hotel is its location and the worst thing is the dealing of the kitchen staff. The person at the reception was good. The breakfast spread has some vegetarian options but surprisingly the breakfast remains the same daily, we stayed there for four nights but not a single item was changed in the breakfast. During checkin, they ask you to sign a document which says that you have to pay 500 franks fine if the bathroom floor is made wet by you which was disgusting. The beds were two soft and we requested them to provide hard mattress but they refused. They give two mineral water bottles per day free but tap water is also drinkable in Switzerland so no need to buy water.

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• User:aayushthakral

  Trip type: Couples

  Overall experience was decent for the price

  06 Nov 2024

  My wife and I stayed at Hotel Weisses Kreuz for 3 nights. The hotel location is great- it is close to Interlaken west (6-8 minutes of walk). There is a bus stop right in front of the hotel and buses go to Interlaken west and Interlaken Ost at regular intervals. We found this location very suitable when returning after a tiring day of sightseeing. All we needed to do was hop on the bus and get down right in front of the hotel. There are couple of grocery stores and restaurants near the hotel. The hotel rooms are not very fancy but have a cozy feel. Some of the corridors have a dampness. I believe it’s an old construction, but the lower floors are slightly better. The superior room is better than the standard room- in terms of space and maintenance. All rooms get a refrigerator and a range of toiletries. Hotel staff is very friendly and helpful. Right after checkin, we noticed that there was a slight water leakage in our room from the mini fridge. The front desk staff was prompt to change our room despite late in the evening. The front desk staff helped us in planning itineraries and guiding us to local restaurants and sight seeing places. The hotel does offer a decent breakfast. The bread isn’t the best but all the other things are nice. One thing to note - There is no kettle in the rooms. The hotel has a common sitting area where they have one microwave, one kettle and disposable plates and spoons. They also have coffee powder and tea bags with sugar and creamer in this common area. So while it does cause a little inconvenience without the kettle in the room (if you prefer to have tea coffee in your room), but overall, I think the common area is not a bad option. Overall I think it’s a decent place for stay, nothing exceptional, but nothing bad either.

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