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Lausanne Palace Spa

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Lausanne Palace Spa

locationSwitzerland, Lausanne

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About Lausanne Palace SpaAbout Lausanne Palace Spa

Location

Superbly situated in the centre of Lausanne, this luxury hotel is 300 m from the train station and only 100 m from a stop for public transport. The hotel affords a glorious view of the Alps and Lake Geneva. Geneva Airport is 65 km away.

Facility

The hotel was built in 1915. The hotel has 24 suites, 25 single rooms and 101 double rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available. 6 conference rooms are available for lectures, presentations and meetings.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, thalassotherapy treatments, Ayurveda treatments and a solarium. An entertainment programme and a dance club are also options for entertainment.

Meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. A continental breakfast buffet guarantees a great start to the day. Vegetarian dishes and children's meals can be prepared on request.

Amenities at Lausanne Palace Spa Amenities at Lausanne Palace Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Train Station

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1168

Very Good

210

Average

83

Poor

38

Terrible

25

Recent Reviews: 1524

  • User:judypoonchan

    Trip type:

    The concierge services were excellent. They were very friendly and helpful. I love the view and the room. Also the 2 Mi

    rating25 Mar 2026

    The concierges were most helpful and friendly. I love the view from my room as well as the room itself. Also The Table had excellent food, services and view. Sandoz Foundation Hotels, Propriétaire at Lausanne Palace, responded to this review Dear Guest,We sincerely thank you for taking the time to share your impressions following your stay with us.It is a great pleasure for our entire team to learn that the helpfulness and friendliness of our concierges contributed to making your visit so enjoyable. Your satisfaction with the view from your room and its comfort is particularly touching and motivates each of our staff members to continue providing exceptional service.We are also delighted to know that your experience at The Table restaurant met all your expectations, both in terms of the excellence of the cuisine and the quality of the service and ambiance.We look forward to welcoming you back on your next visit to Lausanne. Dear Ms. judypoonchan, we send you our warmest regards.With kind regards,Ilona FalzonGuest Relations Agent

  • User:Peter L

    Trip type: Solo travel

    Excellent stay

    rating24 Mar 2026

    I had another wonderful stay at this hotel. The service was consistently friendly and professional throughout.My Deluxe Room on the 4th floor offered a stunning lake view, which was a real highlight. I also made full use of the excellent wellness facilities, including the gym, steam room, sauna, cold showers, indoor pool, heated whirlpool, and sunny outdoor loungers, and enjoyed a very relaxing massage.Breakfast was of high quality, and the location is fantastic — ideal for nice strolls and just a short walk from shops and the city center.Out of curiosity, I also visited the Hotel Royal Savoy to compare. While it offers more modern rooms, I found them somewhat dark in atmosphere. The service didn’t feel as naturally warm, and overall it lacked the character and charm that make Lausanne Palace stand out.With over a century of history, Lausanne Palace continues to deliver a high-quality, memorable experience. Sandoz Foundation Hotels, Propriétaire at Lausanne Palace, responded to this review Dear Guest,We sincerely thank you for taking the time to share your detailed impressions following your recent stay at the Lausanne Palace.It is a great pleasure for our entire team to discover that your experience met your expectations and was once again marked by the consistently high quality of service and the natural professionalism of all our staff.Your description of the comfort of the Deluxe room on the fourth floor, enhanced by the breathtaking view of the lake, particularly touched us. We are also delighted to learn that you fully enjoyed the wellness area – from the fitness center to the various relaxation spaces – and that the quality of the treatments, especially the massage, provided you with complete satisfaction.We also thank you for your kind words regarding the quality of the breakfast, the cleanliness of the premises, and the prime location of our hotel, offering ideal access to the city and its must-see attractions.Your feedback on the authentic atmosphere and historic charm of the Lausanne Palace, compared to other establishments, is the greatest reward for our daily commitment to preserving the unique spirit that has made our hotel renowned for over a century.We look forward to welcoming you back very soon for another stay of exceptional quality in Lausanne and send you our warmest regards.With best regards,Ilona FalzonGuest Relations Agent

  • User:Lucy1773

    Trip type:

    A Wonderful Experience

    rating01 Mar 2026

    We stayed one night in the Lausanne Palace due to an early hospital appointment the following day. We have previously stayed or had lunch here and we have always had a wonderful experience. Sandoz Foundation Hotels, Propriétaire at Lausanne Palace, responded to this review Dear Madam,We sincerely thank you for taking the time to share your impressions following your recent stay at the Lausanne Palace.It is a true pleasure for our team to learn that, both during your stays and your lunch visits, the experience offered by our establishment has always provided you with complete satisfaction. Knowing that the quality of your sleep, the location, the comfort of the rooms, as well as the service and cleanliness, met your expectations is a wonderful recognition of the daily commitment of our staff.Your loyalty and your regular feedback touch us deeply and are essential motivation for continuing to offer each of our guests impeccable service and hospitality.We look forward to welcoming you back again on your next visit to Lausanne. Dear Ms. Lucy1773, we send you our warmest regards.With best regards,Ilona FalzonGuest Relations Agent

  • User:larissapeloli

    Trip type:

    Location, Service and View

    rating12 Feb 2026

    Great Location in the Center of Lausanne. Great Service with kind and friendly employees.Sleeping quality and lake view was amazing. I will visit again. Sandoz Foundation Hotels, Propriétaire at Lausanne Palace, responded to this review Chère Madame larissapeloli,Nous vous remercions sincèrement d’avoir pris le temps de partager vos impressions à la suite de votre séjour parmi nous.C’est un immense plaisir pour notre équipe de lire que la situation centrale de l’établissement, la convivialité et la disponibilité de nos collaborateurs, ainsi que la qualité du service ont pleinement répondu à vos attentes. Savoir que le confort du sommeil et la vue sur le lac ont contribué à rendre votre visite mémorable est également une grande satisfaction pour chacun d’entre nous.Votre intention de revenir séjourner au Lausanne Palace nous touche beaucoup et constitue la plus belle des récompenses pour notre engagement quotidien auprès de nos hôtes.Dans l’attente du plaisir de vous accueillir à nouveau lors d’un prochain séjour à Lausanne, nous vous adressons, Chère Madame, nos salutations les plus distinguées.Avec mes meilleures salutations, Ulrike Kuechle Oguey Public Relations Manager

  • User:michelphilippepidoux

    Trip type:

    Thank you

    rating25 Jan 2026

    The Palace welcomed me with genuine compassion and deep understanding during an incredibly painful time. My son had been there with his best friend who tragically lost his life in the Crans tragedy alongside their respective fathers, just a few days before the drama. The humanity and empathy shown to us will never be forgotten. Pascal Lorquin, Service clients/Réception at Lausanne Palace, responded to this review Dear Mr Pidoux,We sincerely thank you for sharing your experience following this emotionally charged stay.Please know that the entire team was deeply moved by the painful circumstances surrounding your visit. Your appreciation for the warm welcome and attentive care you received during this difficult time means a great deal to us, and we wanted to express our support and our sincere respect for the strength you and your family demonstrated.Your feedback on the quality of service, the humanity, and the empathy you experienced is a source of comfort and profound motivation for each of us. Please be assured that kindness and dignity in the way we support our guests remain central to our commitment, especially when life presents such challenges.With our warmest regards,Ulrike Kuechle OgueyPublic Relations Manager

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