Astoria

Recent Reviews: 916

• User: fredinmn

  Trip type: Family

  Convenient location with some faults

  The Hotel Astoria is in a prime location with an easy walk to bus or train stations or to the lake and other attractions. The hotel has multiple restaurants which is another convenience. The rooms are hit or miss as they are multiple layouts with multiple amenities. Some rooms have mini-refrigerators, and some don't. Size of the room and bathrooms varies as well. Staff was courteous but not necess… Read moreThe Hotel Astoria is in a prime location with an easy walk to bus or train stations or to the lake and other attractions. The hotel has multiple restaurants which is another convenience. The rooms are hit or miss as they are multiple layouts with multiple amen… Read more

• User: Luli C

  Trip type: Family

  Abhorrent, Inhumane Service by Manager Adam - Do Not Stay Here

  Unacceptable and despicable treatment for a self proclaimed 4 star hotel. My 80 year-old disabled mother and I arrived exhausted after traveling on a night train. Due to a temporary credit card authorization delay, the Front of House Manager, ADAM, held us hostage in a suffocatingly hot lobby for 3 full hours. Instead of showing basic human empathy, helping us find an alternative solution for a bo… Read moreUnacceptable and despicable treatment for a self proclaimed 4 star hotel. My 80 year-old disabled mother and I arrived exhausted after traveling on a night train. Due to a temporary credit card authorization delay, the Front of House Manager, ADAM, held us hos… Read more

• User: Kathy C

  Trip type: Couples

  Friendly staff and awful hotel

  We had a prepaid reservation at the Boutique Hotel Weisses Kreuz. We were a day late getting there and did not notify them until the morning of our arrival. When we arrived, tired from 16 hours of travel, to find that they had cancelled our booking, rented our room, and are keeping our money that we prepaid. They did send us toi the Astoria Hotel saying that it would cost $795 E per night but when… Read moreWe had a prepaid reservation at the Boutique Hotel Weisses Kreuz. We were a day late getting there and did not notify them until the morning of our arrival. When we arrived, tired from 16 hours of travel, to find that they had cancelled our booking, rented our… Read more

• User: Haulparrison

  Trip type: Family

  Not as advertised

  Upon arriving at the hotel you will notice the exterior leaves much to be desired. It appears shabby in its off white concrete that could use a bit of cleaning. A large, rather tacky and temporary looking plastic sign advertises the upstairs bar. To get to the front desk, you take stairs or a tiny elevator. The check in id describe as average to slightly aloof. It’s the type of place where the fro… Read moreUpon arriving at the hotel you will notice the exterior leaves much to be desired. It appears shabby in its off white concrete that could use a bit of cleaning. A large, rather tacky and temporary looking plastic sign advertises the upstairs bar. To get to the… Read more

• User: katietessin

  Trip type: Family

  Great Stay with Spacious Rooms

  We had a great stay at the Hotel Astoria. We were here as part of a cruise extension with Avalon waterways, so we had an included breakfast every morning with a ton of variety and choices. The room shapes were all unique, but they were all big enough for two people and two pieces of full sized luggage. The rooms actually exceeded my expectations in terms of space. They were also very clean. There… Read moreWe had a great stay at the Hotel Astoria. We were here as part of a cruise extension with Avalon waterways, so we had an included breakfast every morning with a ton of variety and choices. The room shapes were all unique, but they were all big enough for two p… Read more