Travelodeal
ATOL 11601ABTA P8297
Homeswitzerland

Grand Hotel National

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Grand Hotel National

lucerne, switzerland

About Grand Hotel National

location

Occupying a 19th century building, this familial luxury hotel is located close to the famous Chapel Bridge in the centre of Lucerne. Lake Lucerne's lively promenade and the main train station are both within easy walking distance (public transport links are located within 100 m of the hotel).

facility

rooms

sport

meals

Amenities at Grand Hotel National

Facilities (20)

Air conditioningLobby24-hour receptionCurrency ExchangeCasinoConference RoomRoom ServiceLaundry ServiceBicycle HireGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

Building Information (1)

Business Center and Conferences (1)

Common Area (3)

Family and Kids (1)

General Services (7)

Hygiene (3)

Meals (6)

Object Information (1)

Outdoor Activities and Sports (2)

Room Facilities (10)

Security (1)

Sport/Entertainment (5)

Transfers (1)

Location

Map preview
Lucerne, Switzerland

Haldenstrasse 4

What's nearby

  • Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

868 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent557
  • Very Good165
  • Average73
  • Poor38
  • Terrible35

Recent Reviews: 868

  • User: LeeNefsky

    Trip type: Friends getaway

    Don’t eat here

    Bad restaurant experience.Waitress long hair went into foodFree accompinant was charged forFilleted fish had bonesMeal NOT tasty

  • User: Michael O

    Trip type: Couples

    Great stay at Grand National Hotel

    We have had the pleasure to stay at a number of highly rated hotels, and I can safely say the Grand National Hotel ranks among the best. From check in to check out, the staff was very helpful and responsive to every request we had. The location is perfect, a short walk to the train and ferry stations. We highly recommend the hotel. Stefan Welti, Marketing at Grand Hotel National Luzern, respond…

  • User: TopMum7

    Trip type: Couples

    TERRIBLE BREAKFAST SERVICE

    We have just had a couple of nights and were lucky enough to get a room upgrade to a stunning suite. The room, bathroom, balcony and view were absolutely wonderful. We did check out the swimming pool area, but it was terribly small so we didn't use it.However, UNFORTUNATELY, our stay was overshadowed by the most appalling breakfast service. On the first morning, we were ignored by staff so eventua…

  • User: Andreas W

    Trip type: Family

    Wonderful experience with my sons

    Wonderful experience with my sons, friendly, helpful, dedicated, very good quality and very clean. Guest Relations, Guest Services / Front Office at Grand Hotel National Luzern, responded to this review Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with your sons. It's always our goal to provide a friendly, helpful, and high-quality service,…

  • User: Zane C

    Trip type: Couples

    Historic - Nana Will Love It!

    A beautiful welcome - the male receptionist was just brilliant - knowledgeable, helpful and he really understood the art of the 'welcome'. Got to our room and it was nice but a let down. Stated that it was a room with a 'view' - it was actually a view of the ugly building over the busy next door. The room was small and well appointed. Old TV. The bathroom was good. The corridors look incredibly da…

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