Grand Hotel National



3+ photos
Occupying a 19th century building, this familial luxury hotel is located close to the famous Chapel Bridge in the centre of Lucerne. Lake Lucerne's lively promenade and the main train station are both within easy walking distance (public transport links are located within 100 m of the hotel).

Haldenstrasse 4
Check-in from 3:00 PM · Check-out by 12:00 PM

Haldenstrasse 4
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
868 reviewsUser: LeeNefsky
Trip type: Friends getaway
Don’t eat here
Bad restaurant experience.Waitress long hair went into foodFree accompinant was charged forFilleted fish had bonesMeal NOT tastyBad restaurant experience.Waitress long hair went into foodFree accompinant was charged forFilleted fish had bonesMeal NOT tasty
User: Michael O
Trip type: Couples
Great stay at Grand National Hotel
We have had the pleasure to stay at a number of highly rated hotels, and I can safely say the Grand National Hotel ranks among the best. From check in to check out, the staff was very helpful and responsive to every request we had. The location is perfect, a short walk to the train and ferry stations. We highly recommend the hotel. Stefan Welti, Marketing at Grand Hotel National Luzern, respond… We have had the pleasure to stay at a number of highly rated hotels, and I can safely say the Grand National Hotel ranks among the best. From check in to check out, the staff was very helpful and responsive to every request we had. The location is perfect, a s…
User: TopMum7
Trip type: Couples
TERRIBLE BREAKFAST SERVICE
We have just had a couple of nights and were lucky enough to get a room upgrade to a stunning suite. The room, bathroom, balcony and view were absolutely wonderful. We did check out the swimming pool area, but it was terribly small so we didn't use it.However, UNFORTUNATELY, our stay was overshadowed by the most appalling breakfast service. On the first morning, we were ignored by staff so eventua… We have just had a couple of nights and were lucky enough to get a room upgrade to a stunning suite. The room, bathroom, balcony and view were absolutely wonderful. We did check out the swimming pool area, but it was terribly small so we didn't use it.However,…
User: Andreas W
Trip type: Family
Wonderful experience with my sons
Wonderful experience with my sons, friendly, helpful, dedicated, very good quality and very clean. Guest Relations, Guest Services / Front Office at Grand Hotel National Luzern, responded to this review Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with your sons. It's always our goal to provide a friendly, helpful, and high-quality service,… Wonderful experience with my sons, friendly, helpful, dedicated, very good quality and very clean. Guest Relations, Guest Services / Front Office at Grand Hotel National Luzern, responded to this review Thank you so much for your kind words! We're thrille…
User: Zane C
Trip type: Couples
Historic - Nana Will Love It!
A beautiful welcome - the male receptionist was just brilliant - knowledgeable, helpful and he really understood the art of the 'welcome'. Got to our room and it was nice but a let down. Stated that it was a room with a 'view' - it was actually a view of the ugly building over the busy next door. The room was small and well appointed. Old TV. The bathroom was good. The corridors look incredibly da… A beautiful welcome - the male receptionist was just brilliant - knowledgeable, helpful and he really understood the art of the 'welcome'. Got to our room and it was nice but a let down. Stated that it was a room with a 'view' - it was actually a view of the u…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy