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Hotel Des Balances

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Hotel Des Balances

locationLucerne, Lucerne

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About Hotel Des BalancesAbout Hotel Des Balances

Location

This popular and highly traditional hotel lies in the old town of Lucerne directly besides the River Reuss. Links to the public transport network can be reached in a few minutes on foot.

Facility

The hotel was built in 1836. 80 rooms, including 20 single rooms and 50 double rooms, are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel doctor. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a sauna and hiking. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Des Balances Amenities at Hotel Des Balances

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Golf

    • -

      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2070

Very Good

562

Average

120

Poor

41

Terrible

26

Recent Reviews: 2819

  • User:suebeaney

    Trip type:

    Holiday in lucerne

    rating13 Jun 2026

    We love Lucerne and staying at Des balances makes it extra special. The staff are very friendly and made our stay perfect

  • User:B2602DFscottm

    Trip type:

    Beautiful

    rating09 Jun 2026

    A beautiful hotel inside and out in a perfect location. Splurge on a room with a balcony. The views are spectacular. Raquel Mesa, Gästeservice/Empfang at Hotel des Balances, responded to this review Thank you so much for your excellent review. We are delighted to read that you were able to highlight our hotel's central location as well as the beautiful interior so positively. We are also pleased that you enjoyed the views from the balcony so much.It would be a pleasure to welcome you back again soon.

  • User:Charsboston

    Trip type:

    Excellence

    rating08 Jun 2026

    A wonderful and excellent stay in the heart of Lucerne with a fantastic view of the river and mountains. Raquel Mesa, Gästeservice/Empfang at Hotel des Balances, responded to this review Thank you so much for your excellent review. It is great to hear that you were completely satisfied with the wonderful stay at our hotel in the heart of Lucerne. Your positive feedback regarding the central location means a great deal to us. We hope to welcome you back again soon.

  • User:Michael D

    Trip type:

    Beautiful Hotel

    rating05 Jun 2026

    We had a wonderful stay at this hotel. The location is excellent. The staff is very friendly and helpful. The rooms are well appointed and functional. Raquel Mesa, Gästeservice/Empfang at Hotel des Balances, responded to this review Thank you so much for your excellent review and your positive impressions of your stay at Hotel des Balances. We are especially pleased that you enjoyed your room and appreciated the central location. Your kind words about the friendliness of the team are valuable confirmation and motivation for us. It is lovely to hear that you had a wonderful stay and we look forward to welcoming you back on your next visit to Lucerne.

  • User:idealimagesbyrobles

    Trip type:

    Hotel Des Balances is a Great Choice

    rating31 May 2026

    Had a Canal and Bridges view room on the 4th floor. My wife and I loved the view. Hotel was clean in many areas of the facility. In room coffee was a very nice treat! Raquel Mesa, Gästeservice/Empfang at Hotel des Balances, responded to this review Thank you so much for your excellent review and your positive feedback on your stay with us. We are very happy that you particularly enjoyed the view from your room, the cleanliness, and the amenities such as the coffee machine. The central location in the old town with direct access to the river also seems to have enhanced your experience.Many thanks again for sharing your impressions with us and others. We hope to welcome you back again soon.

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