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Hotel Krone

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Hotel Krone

locationLucerne, Lucerne

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About Hotel KroneAbout Hotel Krone

Location

This hotel is located in the heart of Lucerne.

Facility

The hotel has a lift and features 29 rooms, including 3 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for a fee. Other services include medical assistance, an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

There is a restaurant on the premises. A generous breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Krone Amenities at Hotel Krone

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

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Around this property:

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

204

Very Good

293

Average

103

Poor

28

Terrible

19

Recent Reviews: 647

  • User:s p

    Trip type: Couples

    Basic hotel

    rating01 Jun 2026

    The hotel is very average and the service overall was unfriendly. Our rooms were all very noisy from early morning (we had a mix of front and rear facing). Rooms are small but adequate, the bed was comfortable, poor in room offering with one wine glass. Location is very good and central to everything in the Old Town.

  • User:angel1985

    Trip type: Friends getaway

    Great location

    rating07 Mar 2026

    Quick check in. Good size clean rooms at a good location. Room 25 was front facing so alot of noise early hours of the morning from outside.

  • User:Amanda H

    Trip type: Family

    High Hopes, Mixed Reality

    rating08 Jan 2026

    While the location is excellent—a short 15-minute walk from the Bahnoff and perfectly situated in the old town—our stay was largely disappointing, especially considering the mandatory €5 resort tax per person per day. It's unclear what this significant fee covers, as the hotel is in sore need of comprehensive renovation.The Positives:Wonderful Staff: The hotel employees were truly lovely and accommodating.Heated Floors: A welcome feature in our room.Location: Excellent access to Lucerne's center.Bedding: The two separate quilts were a practical setup for co-sleeping.The Areas Needing Improvement:Facilities: The hotel feels dated. The elevator is extremely small, accommodating maybe one or two people plus two cases, necessitating multiple slow trips up and down.The Room: Our room had a noticeable musty, old smell. We observed many cracks in the floorboards and bathroom tiles, and the use of shower curtains felt very old-fashioned. The generic soap/shampoo dispenser had an unpleasant scent.Amenities: Only paper cups were provided. The room had a coffee machine but no kettle, and only a single wine glass.Pricing: Lucerne itself is prohibitively expensive. Staying three nights was our limit, as the overall cost is astronomical.Overall: While the staff and location are great, the dated condition of the hotel does not justify the mandatory resort tax or the high room rate.

  • User:tamilovestotravel

    Trip type: Family

    Location can't be beat

    rating09 Dec 2025

    This location is in the heart of Old Town in front of a beautiful square and so much shopping and restaurants. The hotel is quiet and very clean.

  • User:anniel646

    Trip type: Couples

    Decent

    rating01 Oct 2025

    This hotel is a nice distance from the train station, and close to all amenities. The rooms are small, but clean and functional. We misheard the staff that checked us in and thought we were told breakfast was included...but it was not and we ended up having to pay 90 francs when we checked out...good lawd....its not worth it! Also the building next to us and across from us was under construction but they started and ended work at decent times so that wasn't an issue.

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