tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeswitzerland

Hotel Monopol Luzern

images

View Gallery

image url
image url

Hotel Monopol Luzern

locationLucerne, Lucerne

Share this Dealshare

About Hotel Monopol LuzernAbout Hotel Monopol Luzern

Location

This comfortable hotel is located close to the city centre; only just a few minutes walk from Vierwaldstätter Lake's promenade. Links to the transport network can easily be reached on foot (lying about 100 m away) and the main train station is also within walking distance.

Facility

The hotel was built in 1899. 74 rooms, including 20 single rooms, are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a beauty salon and hiking. Additional leisure activities include an entertainment programme, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Monopol Luzern Amenities at Hotel Monopol Luzern

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

838

Very Good

455

Average

159

Poor

67

Terrible

66

Recent Reviews: 1585

  • User:Ty m

    Trip type: Couples

    Come to lucern but don’t stay here

    rating16 May 2026

    Very overpriced for a run down hotel. Stains on the floor. Great front counter staff and close to train station and attractions. Do your self a favour and stay somewhere else.Lucern is amazing! Lars Güggi, General Manager at Hotel Monopol Luzern, responded to this review Dear Ty,Thank you for sharing your impressions. I am sorry that aspects of the room condition and value did not meet your expectations, and I appreciate your kind note about our front desk team and convenient location.We understand that our pricing can sometimes feel high; our daily rates follow local market demand, and for the most favorable terms we suggest booking directly on our website or with the hotel. We also recognize your concerns about dated elements and are working on renovations to refresh our facilities and elevate comfort across the guest experience.We value your feedback and hope we may have the opportunity to welcome you again for a more comfortable and balanced stay.yours faithfullyHotel Monopol

  • User:FarAway13345530612

    Trip type: Couples

    This hotel is the perfect location

    rating21 Dec 2025

    This hotel is the perfect location for anyone traveling to Lucerne by train. Located across the street from the train station you can get access via the underground system or simply by walking across the street. We were there in December and we we found the location had great proximity to two Christmas Markets, the old town, the historical locations like Tower Bridge and Spreuer Bridge, the ferry piers 1 through 6, the central bus station, dining and shopping. Location could not be any more convenient.The daily buffet was a 4 out 5 and the rooms were clean, a good size, and the beds were comfortable. The staff were very friendly, and helpful.Additionally there is a Starbucks in the lobby, a roof top bar with views. I highly recommend this to anyone travelling to Lucerne for a short visit or for discovering the area by foot, train, bus or ferry. Lars Güggi, General Manager at Hotel Monopol Luzern, responded to this review Dear FarAway13345530612,Thank you for choosing to stay with us and for sharing such thoughtful feedback. We are delighted that our central location proved so convenient for exploring Lucerne’s highlights, markets, and transport connections.It is wonderful to hear that you enjoyed the daily buffet, found the room comfortable and well-sized, and appreciated the friendliness and helpfulness of our team. We are also pleased that the rooftop views and lobby amenities enhanced your visit.Your recommendation means a great deal to us. We look forward to the pleasure of welcoming you back on your next trip to Lucerne.yours faithfullyHotel Monopol

  • User:Traveler63594903763

    Trip type: Couples

    The perfect stay!!

    rating08 Dec 2025

    This hotel was awesome! The staff were great, location perfect and room was spacious. This was a perfect 10/10. Right next to the train station with easy access to restaurants and trams. Large room with two sink vanity in bathroom. They even provided an iPad with local information and easy access to staff if you needed anything. Lars Güggi, General Manager at Hotel Monopol Luzern, responded to this review Dear Traveler63594903763,Thank you very much for sharing such enthusiastic feedback. We are delighted to know that your stay felt like a perfect ten.It is wonderful to hear that our team made a positive impression and that you enjoyed the convenient location. We are also pleased that the spacious room, double-sink vanity, and in-room tablet enhanced your comfort and connection with our team.Your kind words affirm our commitment to providing thoughtful amenities and attentive service. We truly appreciate your recommendation.We look forward to the pleasure of welcoming you back on your next visit.Sincerely yoursLars GüggiGeneral ManagerHotel Monopol

  • User:Amy C

    Trip type: Friends getaway

    Not a 4 star

    rating15 Nov 2025

    Thus hotel is far from a 4 star as advertised. I would say the most it’s a 2 1/2 star. It is extremely outdated and needs major updates and deep cleaning. The carpet is disgraceful. The furniture is probably from the 1970’s. The staff were not helpful at all. The only good thing about this hotel is the location. I would never recommend or stay here again. Lars Güggi, General Manager at Hotel Monopol Luzern, responded to this review Dear Amy C,Thank you for sharing your impressions of your recent stay. We are sorry to learn that your experience fell short of expectations and appreciate your candid perspective.Our hotel’s historic character is meaningful to many guests, though we recognize it may not resonate with everyone. We remain dedicated to preserving that charm while elevating comfort, and we are actively planning updates to furnishings and facilities to enhance the overall experience.We also understand concerns related to cleanliness, noise, and parking, and we are committed to consistently refining our environment so that it aligns with our service standards. Your comments help guide our efforts as we focus on comfort and convenience.Regarding value, we recognize pricing is an important consideration and recommend booking directly through our official website for the most favorable rates. We appreciate your feedback and hope we may have the opportunity to better reflect our standards in the future.We wish you well in your future travels and hope to welcome you back under improved circumstances.Sincerely yoursHotel Monopol

  • User:rslort

    Trip type: Family

    Run run fast. Horrible management.

    rating07 Nov 2025

    For a four star hotel, it was dingy rundown and very poorly maintained. Entering the shower, I fell when the grab bar fell out of the wall and injuring my knee. I asked to be compensated for one night and the assistant manager declined offering me breakfast instead. The breakfast looked disgusting and I declined. The assistant manager, then told me they do not have safety bars in their bathrooms. Instead, that was a toiletries/soap holder. I was never even allowed to speak with a general manager.Horrible, horrible horrible

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot