Hotel Monopol Luzern

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Hotel Monopol Luzern

Name: Hotel Monopol Luzern
Address: Pilatusstrasse 1, Lucerne, switzerland
Telephone: 0204 505 9777
Rating: 4.2

lucerne, switzerland

About Hotel Monopol Luzern

location

This comfortable hotel is located close to the city centre; only just a few minutes walk from Vierwaldstätter Lake's promenade. Links to the transport network can easily be reached on foot (lying about 100 m away) and the main train station is also within walking distance.

facility

The hotel was built in 1899. 74 rooms, including 20 single rooms, are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a beauty salon and hiking. Additional leisure activities include an entertainment programme, a dance club, a casino and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Monopol Luzern

Facilities (19)

Lobby24-hour receptionCurrency ExchangeShopsNightclubCasinoConference RoomRoom ServiceLaundry ServiceGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Salon

Business Center and Conferences (1)

Business Center

Common Area (1)

Sun Deck

General Services (5)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hygiene (3)

Contactless check-in/-outProtective equipment for guestsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

Outdoor sportsSkiing

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarFridgeTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Transfers (1)

Airport Transfers

Location

Lucerne, Switzerland

Pilatusstrasse 1

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 11:00 AM

Lucerne, Switzerland

Pilatusstrasse 1

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.2

Very Good

1585 reviews

Value
Rooms
Cleanliness
Service

Excellent838
Very Good455
Average159
Poor67
Terrible66

Recent Reviews: 1585

User: Ty m
Trip type: Couples
Come to lucern but don’t stay here
Very overpriced for a run down hotel. Stains on the floor. Great front counter staff and close to train station and attractions. Do your self a favour and stay somewhere else.Lucern is amazing! Lars Güggi, General Manager at Hotel Monopol Luzern, responded to this review Dear Ty,Thank you for sharing your impressions. I am sorry that aspects of the room condition and value did not meet your e… Very overpriced for a run down hotel. Stains on the floor. Great front counter staff and close to train station and attractions. Do your self a favour and stay somewhere else.Lucern is amazing! Lars Güggi, General Manager at Hotel Monopol Luzern, responded…
User: FarAway13345530612
Trip type: Couples
This hotel is the perfect location
This hotel is the perfect location for anyone traveling to Lucerne by train. Located across the street from the train station you can get access via the underground system or simply by walking across the street. We were there in December and we we found the location had great proximity to two Christmas Markets, the old town, the historical locations like Tower Bridge and Spreuer Bridge, the ferry… This hotel is the perfect location for anyone traveling to Lucerne by train. Located across the street from the train station you can get access via the underground system or simply by walking across the street. We were there in December and we we found the lo…
User: Traveler63594903763
Trip type: Couples
The perfect stay!!
This hotel was awesome! The staff were great, location perfect and room was spacious. This was a perfect 10/10. Right next to the train station with easy access to restaurants and trams. Large room with two sink vanity in bathroom. They even provided an iPad with local information and easy access to staff if you needed anything. Lars Güggi, General Manager at Hotel Monopol Luzern, responded to… This hotel was awesome! The staff were great, location perfect and room was spacious. This was a perfect 10/10. Right next to the train station with easy access to restaurants and trams. Large room with two sink vanity in bathroom. They even provided an iPad w…
User: Amy C
Trip type: Friends getaway
Not a 4 star
Thus hotel is far from a 4 star as advertised. I would say the most it’s a 2 1/2 star. It is extremely outdated and needs major updates and deep cleaning. The carpet is disgraceful. The furniture is probably from the 1970’s. The staff were not helpful at all. The only good thing about this hotel is the location. I would never recommend or stay here again. Lars Güggi, General Manager at Hotel Mo… Thus hotel is far from a 4 star as advertised. I would say the most it’s a 2 1/2 star. It is extremely outdated and needs major updates and deep cleaning. The carpet is disgraceful. The furniture is probably from the 1970’s. The staff were not helpful at all.…
User: rslort
Trip type: Family
Run run fast. Horrible management.
For a four star hotel, it was dingy rundown and very poorly maintained. Entering the shower, I fell when the grab bar fell out of the wall and injuring my knee. I asked to be compensated for one night and the assistant manager declined offering me breakfast instead. The breakfast looked disgusting and I declined. The assistant manager, then told me they do not have safety bars in their bathrooms.… For a four star hotel, it was dingy rundown and very poorly maintained. Entering the shower, I fell when the grab bar fell out of the wall and injuring my knee. I asked to be compensated for one night and the assistant manager declined offering me breakfast in…

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