Mandarin Oriental Palace Luzern
View Gallery
Lucerne, Lucerne Share this Deal
About Mandarin Oriental Palace Luzern
Surrounded by fabulous alpine landscape, this grand hotel is situated directly on the promenade beside the Lake of Lucerne. The historical centre of Lucerne is only a few minutes walk away.
The hotel was built in 1906. 5 suites, 11 single rooms and 167 double rooms are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a complimentary babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, Ayurveda treatments and a solarium. A casino offers fun and entertainment.
Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 3 non-smoking restaurants. Half board is offered as a catering option. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Mandarin Oriental Palace Luzern
Facilities
Air conditioning
Bar(s)
Café
Car Park
Casino
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Half Board
Sport/Entertainment
Cycling/Mountain Biking
Gym
Massage
Sauna
Steam bath
Sun terrace
Tanning Studio/Solarium
Tennis
Location
Around this property:
Public Transport
200 m
User Rating & Reviews
Excellent
86
Very Good
7
Average
2
Poor
7
Terrible
4
Recent Reviews: 106
User:dlaheru1
Trip type:
Family visit May 9-12, 2025
14 May 2025
User:Drdavidwr
Trip type: Couples
Amazing lake views but not quite 5 star service
13 May 2025
User:Hugo N
Trip type: Family
Beautiful hotel! Amazing service and staff
18 Apr 2025
User:JWJW15
Trip type: Couples
Gem on Lake Luzern!
10 Apr 2025
Straight to Your Inbox
Our Privacy Policy
0204 505 9777