Radisson Blu Hotel, Lucerne



235+ photos
Close to the railway station and the Old Town, the hotel is adjacent to the new congress centre and concert hall. Nestled alongside Lake Lucerne, this hotel offers an ideal base for both business and leisure travellers. Only 70 km from Zurich International Airport, this hotel in Lucerne, Switzerland is within walking distance of the central railway station. Zurich International Airport, EuroAirport Basel-Mulhouse-Freiburg and Bern-Belp Airport are some 60 km, 85 km and 95 km away respectively.

Lakefront Center
Check-in from 3:00 PM · Check-out by 12:00 PM

Lakefront Center
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
1899 reviewsUser: cheryltB9929DJ
Trip type: Solo travel
Horrible service
Even though Switzerland is expensive, if you pay close to $1000 for two nights, you expect some basic things. The room was nice and big which was the only advantage to the hotel. The service is terrible. Let me start with the worst thing. At 8 am, I was sleeping and was awoken by two window cleaners staring in my room at me in bed. I wasn’t dressed appropriately to get up and close the shades. The… Even though Switzerland is expensive, if you pay close to $1000 for two nights, you expect some basic things. The room was nice and big which was the only advantage to the hotel. The service is terrible. Let me start with the worst thing. At 8 am, I was sleepi…
User: ILONA Y
Trip type: Solo travel
I would not stay again. I felt it was all about presentation.
This place presents well with many modern features including a robot delivery system however the service was lacking. They have a bar fridge in the room, but not does not keep cold. A kettle for tea/ coffee but no milk. Staff not helpful. Breakfast was very good once you can find what you are looking for. Close to train station.This place presents well with many modern features including a robot delivery system however the service was lacking. They have a bar fridge in the room, but not does not keep cold. A kettle for tea/ coffee but no milk. Staff not helpful. Breakfast was very go…
User: Patrick E
Trip type: Family
Quality Service and Friendly Staff
Great front office staff. Very accomodating and friendly. Breakfast was excellent! Shout out to Adeline for serving us the best capuccino and omelette! The room was comfy and spacious enough to relax after a long day of travel.Great front office staff. Very accomodating and friendly. Breakfast was excellent! Shout out to Adeline for serving us the best capuccino and omelette! The room was comfy and spacious enough to relax after a long day of travel.
User: wigwam
Trip type: Family
Convenient Location. Terrible Front Desk Experience
As a Radisson Membership I had a decent rate to stay at this hotelLocation is really convenient near the train station and lake with a decent lakeview viewBut our family visit was marred by an atrocious incident of arrogance & unprofessionalism by the front desk:Came initially quite early to drop bags and explore Lucerne. All fineWas accidentally overcharged by a lot.Fair enough I picked up th… As a Radisson Membership I had a decent rate to stay at this hotelLocation is really convenient near the train station and lake with a decent lakeview viewBut our family visit was marred by an atrocious incident of arrogance & unprofessionalism by the fron…
User: Benjamin H
Trip type: Solo travel
Good all rounder
On arriving at my room, I was slightly amazed at its location - It overlooked a huge area of train sidings / So, having requested a quiet room, I thought it wouldn't be. It turned out to be not too bad. -In the evenings/ nights, there was occasional rumbling noise, like that of a generator - I don't know if this was a train locomotive or maybe even a tourist boat, testing things - there were sever… On arriving at my room, I was slightly amazed at its location - It overlooked a huge area of train sidings / So, having requested a quiet room, I thought it wouldn't be. It turned out to be not too bad. -In the evenings/ nights, there was occasional rumbling n…
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