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Hotel Acquarello

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Hotel Acquarello

locationSwitzerland, Lugano

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About Hotel AcquarelloAbout Hotel Acquarello

Location

This hotel is located in the centre of Lugano.

Facility

The hotel has a lift and features 59 rooms, including 37 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access in public areas allows guests to stay connected. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator and a tea/coffee station. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a sauna and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Acquarello Amenities at Hotel Acquarello

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Sauna

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

50

Very Good

124

Average

117

Poor

42

Terrible

46

Recent Reviews: 379

  • User:Helen B

    Trip type: Friends getaway

    Budget hotel

    rating16 May 2026

    This is a budget hotel. Rooms are very small and not enough room to move with 2 people and bags in the room. Room was stuffy and even though there was an air conditioner in the room it was turned off with o remote.asked for a remote and was told it wasn't necessary. It was in a good location but very badly sign posted.

  • User:annemarie599

    Trip type: Solo travel

    Perfectly situated place to stay

    rating02 May 2026

    Perfectly situated for the town centre and the direct connection to the railway station via funiculare. Really comfortable bed & excellent breakfast. Hotel has a 'quiet time' 22.00 - 8.00 which is great except for the local young people outside who are out for the night.....They disappeared at ca. 1 a.m.Would stay there again.

  • User:Doug B

    Trip type: Couples

    A good value hotel adjacent to the rail station

    rating26 Jul 2024

    A good hotel, convenient for rail travellers and easy access to the city and lakeside.En-suite room good, with superb shower facilities. Beds v comfortable. Slight downside was the adjacent short funicular used to get to/ from the rail station to the city below the station. It was a good 0630 alarm clock!The hotel provided us with a free public transport/facilities pass which came in very handy. We took the funicular ride to the 930 meters top of San Salvador mountain, a worthwhile experience.

  • User:Eric222Doris222

    Trip type: Solo travel

    Deserves better reviews

    rating16 Jun 2024

    Booked very last minute due to pre booked accommodation letting me down, arrived at the hotel 20 minutes later and received a warm welcome from the receptionist. Everything was explained clearly, the receptionist was pleasant and helpful. The lift was out of order but I was able to use the staff lift. The room was spotless the corridors are quite quirky, I liked them, very art deco - this hotel is obviously quite old, ancient beams in the breakfast room. My room had everything I needed, the pillows were amazing. The bathroom was brand new, with modern fixtures and fittings and despite reading another review which said the shower was small, mine was spacious! Breakfast was fine, lots of continental choice. You can park nearby overnight for 27 Swiss Francs.I really think this hotel is underrated my stay was pleasant, welcoming and comfortable - I wouldn't hesitate to stay here again.

  • User:Ursula L

    Trip type: Family

    very central, friendly staff

    rating17 Jan 2024

    Right in the centre, next to the little cog train station. Very friendly staff, rooms were quiet and very clean, breakfast was fine. I can recommend this hotel, we had a 3 days stop over and also enjoyed the Christmas market.

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