Excellent hotel, very pristine, spotlessly clean, rooms with all the necessary commodities, very comfortable, cozy and a feeling of being "at home". Staff very friendly, attentive, helpful and accommodating.We enjoyed the sumptuous breakfast buffet which was very well presented offered a wide choice of tasty food, at the same time also complying with special wishes from the guests.This is a hotel that can be highly recommended, very centrally located in the heart of the city, with public transport stations literally at the front door, as well as garage parking facilities if traveling by car.My husband and I had a most enjoyable stay..
User:Jcsvet
Trip type: Family
Functional and confortable stop on the way to skiing holidays
22 Feb 2026
Functional and comfortable hotel.Pros:- large and comfortable rooms - centrally located and close to highway access- secure underground car park - decent breakfast - lively atmosphere thanks to adjacent casinoCons:- Ageing rooms but clean - Swiss price for the room
User:Beverley F
Trip type:
Stay for England v Wales at Euros
14 Jul 2025
Had a lovely stay at this hotel. All staff were really friendly, and the room and public areas were spotless. Great choice at breakfast, even for us vegetarians!
User:david g
Trip type: Couples
OK, but nothing special.
21 May 2025
Expensive for what you get. The hotel just feels a little tired and rundown, although in fairness, everything was clean. The breakfast in the morning was fine, but nothing special. All in all, it just felt as though the hotel wasn't really trying too hard. A pity, because it was not cheap!!
Radisson Blu SG Hotel, General Manager at Radisson Blu Hotel, St. Gallen, responded to this review
Dear Davidg116,Thank you for sharing your impressions of your recent stay with us.We’re truly sorry to hear that your experience did not fully meet your expectations. While we’re glad to know that you found everything to be clean and the breakfast service adequate, we regret that the overall atmosphere and value for money did not leave a more positive impression.Your comments about the hotel feeling somewhat tired are taken seriously. We are aware that certain areas of the property could benefit from updates, and we are actively reviewing refurbishment plans to enhance the overall guest experience.It is certainly never our intention to give the impression that we are not fully committed to our guests’ satisfaction — quite the opposite. Your feedback is a valuable reminder of where we can and must do better.Thank you again for your honesty. We hope you might consider giving us another chance in the future to offer you a stay that reflects the quality and service we strive to deliver.Kind regards,Tarik AyvazFront Office Manager
User:Andreas B
Trip type: Business
2nd stay, will come again
02 Feb 2025
Happy with my stay and the service. Will stay again, my expectations were fully met.I am naming one negative point: the ironing board in room 522 is mounted in the drawer and meant to be pulled out. However, the door of the drawer cannot be openend that far, so the ironing board is unusable. Front desk reacted quickly and brought me ironing board and iron. So the issue was well solved.
Radisson Blu SG Hotel, General Manager at Radisson Blu Hotel, St. Gallen, responded to this review
Dear Andreas BThanks for staying with Radisson Blu and taking time to leave such a lovely review. I am very happy to see you satisfied with your stay. Thank you also for giving us this hint on the ironing board. Our technician will look at it and see if he can come up with a solution.Looking forward to your next stay with us. Are you already a Radisson Reward Member? There is lot of advantages to it for regular guests.Best regardsErich Dasen, GM