Hotel Kreuz & Post

Recent Reviews: 550

• User:Avery K

  Trip type: Solo travel

  Location and staff are wonderful!

  03 Apr 2026

  Very nice room for a single traveler! Staff were always extremely friendly when approached or when I was in need of aid. Extremely close to the train station as well, which really helped on days when I wanted to explore the rest of the Bernese Oberland. I would definitely be willing to stay here again!

• User:Tara O

  Trip type: Family

  Lovely experience

  20 Feb 2026

  Dinner was absolutely lovely & our server Ali was so professional and kind! Highly recommended! Benjamin Konzett, Innkeeper at Hotel Kreuz & Post, responded to this review Dear guest,thank you so much for your lovely review! We're happy to hear that you had a wonderful dining experience and that waiter provided you with professional and kind service. We hope to welcome you back in the future.Kind regardsHotel Kreuz & Post Team

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• User:Daniel V

  Trip type: Couples

  Exceeded expectations

  09 Feb 2026

  After having spent a week (31st January to 6th February) at Hotel Kreuz & Post, we can recommend it. It is perfectly situated in Grindelwald with easy access from the train station, and the bus station (Bahnhof Grindelwald).The staff in the reception was welcoming and eager to help should we have any inquiries. The room was quite cosy, clean and proper. A good thing was that there were many electrical outlets, facilitating charging of different devices. The bathroom was in top condition. We appreciated the cleaning staff that cleaned the room and the bathroom everyday. After having spent a day on the slopes it felt good to return to the hotel and find the room in good order. There is also a very modern and nice spa on the top floor, which we enjoyed.We chose half board, which included dinner in the restaurant on the first floor. That was a real treat for us to experience since we enjoyed being served dishes that we were not always familiar with. In addition the wine list was quite extensive and we could find wines that matched the dishes. Before dinner, we went to the bar on the first floor to have a drink and listen to a piano player (Mr Grossman). He knew a very large number of songs from different countries, and eras. He contributed very much to the cool and relaxed atmosphere in the bar lounge. When continuing to the restaurant for dinner, we were welcomed by a professional and efficient restaurant staff. Both experienced but also younger persons that were very talented and charming. They were very attentive and we were impressed by the many languages they could speak, as they represented several countries and continents. We could hear them speaking German - of course - but also English, French, Spanish, Italian and others. They made us feel welcome and taken care of for every dinner, almost as if we were their personal guests. To summarize, we very much enjoyed having spent time in this hotel Benjamin Konzett, Innkeeper at Hotel Kreuz & Post, responded to this review Dear Guest,thank you so much for taking the time sending us your wonderful review! We're absolutely happy to hear that your week with us exceeded your expectations. It’s wonderful to know that you appreciated our convenient location, welcoming staff, and the comfort of your room.We're glad you enjoyed the dining experience and the variety of dishes offered, as well as the relaxing atmosphere in the bar. Your kind words about our cleaning staff and the spa facilities are truly appreciated, and we’re happy that you had such a positive experience overall. We look forward to welcoming you back for another memorable stay in Grindelwald!Kind regards Hotel Kreuz & Post Team

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• User:main_sider

  Trip type: Couples

  Christmas 2025

  10 Jan 2026

  We loved it here. Spent three nights over Christmas and it was magical. It’s a wonderful, privately owned hotel sat next to the train station and in the shadow of the Eiger and Mittelhorn. The spa is wonderful, our room was wonderful. The restaurant put on oysters and champagne on Boxing Day, Christmas Day breakfast involved prosecco. All in all a wonderful hotel and we had the Christmas of our lives Benjamin Konzett, Innkeeper at Hotel Kreuz & Post, responded to this review Dear guest,thank you so much for your fantastic review! We're happy to hear that you had a magical Christmas stay with us.Its good to know that you enjoy our location, amenities and our spa as well your room. We are looking forward to you back in the future!Kind regardsHotel Kreuz & Post Team

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• User:williamsO4298QO

  Trip type: Family

  Wonderful Hotel with amazing Team Staff

  06 Jan 2026

  My wife and I had the pleasure of spending 5 nights at the warm and historic Kreuz & PostHotel in beautiful Grindelwald. We have visited Switzerland from Italy on several occasions in recent years but we had been wanting to return to Grindelwald and the Bernese Oberland , having not visited since our University years. It did not disappoint despite modernization, as the Alps including Eiger, Monch and Jungrau are still as awe inspiring as we had remembered.Grindelwald and nearby Murren and Lauterbrunnen continue to, in my opinion, offer the most majestic Mountains and Mountain accessibility in all of Europes Alps.Upon arrival we were warmly greeted by Sybille, Melli and Ailen who were anticipating our arrival from the nearby Grindelwald Station. We knew immediately that their genuine greeting was a reflection of the approach and values of the multigenerational ownership of the Konzett Family. Within minutes of our arrival we knew that we had chosen the right Hotel for us, one which was historic and beautiful,as well as modernized and meticulouslymaintained in the Swiss- German standard.Knowing what we love and value , we immediately added an additional night to our stay…and we had yet to fully check-in !Our Room was upgraded to an Eiger View Room with Balcony, and what a view it was. The Roomwas essentially a Suite in size and offered many comforts. The Balcony was perhaps the largest we have even had the pleasure of enjoying, spanning some 20+ feet in width and 12+ feet in depth, complete with a small tableset and a full overhead wind out canopy for warm summer days.The view of the Eiger was outstanding, gracedby Double exterior Doors which only added to its access and enjoyment.We knew that our days would be filledwith Mountain hikes, Trams and Gondola's, etcand that come days end we would enjoy the simplicity and comfort of eating at the Hotel, hence we booked the Half Board rate.The Buffet Breakfast and Dinner were both served in the beautifully appointed Main Dining Room where we ate all of our Meals throughout our Stay.The Room and table were beautifully appointed adorned with a full bank of Windows overlooking the Eiger. Taking our of meals at the Hotel was not a decision that we regretted as we enjoyed every meal that was uniquely prepared and professionally served to us. Breakfast was delicious and offered a full array of items of a high standard. The Dinners were varied and proudly prepared by the head Chef, a member of the Konzett Family, who approached us on several occasions to ensure that we were completely satisfied.Of particular mention is the outstanding Service which we received daily at both Breakfast and Dinner by Maitre de Simone and lovelyDoha who could not have been moreattentive, professional and engaging.All of this has been carefully and thoughtfullycrafted by the Konzett Family Team, clearly lead byHelena who took time to meet us over Dinner, ensuring that all aspects of our stay was perfect…and that it was.Thank you Kreuz & Post for making our long overdue visit to Grindelwald so memorableand heart warming. We shall return !!!With kind regards,William and Monika Stanley…Your friends of Canada Benjamin Konzett, Innkeeper at Hotel Kreuz & Post, responded to this review Dear William and Monika,thank you so much for your heartfelt review! We are happy to hear that you had such a wonderful experience during your stay. Its nice to know that our team made you feel so welcomed and cared for. We're happy that you enjoyed the views from your Eiger View Room and that the comfort and quality of our dining and breakfast options met your expectations. We are looking forward to welcome you back in the future.Kind regardsHotel Kreuz & Post Team

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