Alpen Resort Hotel & Spa

Name: Alpen Resort Hotel & Spa
Address: Spissstrasse 50, Zermatt, switzerland
Telephone: +44-204-505-9777
Rating: 4.4

Zermatt, Switzerland

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About Alpen Resort Hotel & Spa

location

The house is situated in the beginning of Zermatt with a wonderful view on the mountain panorama. The hotel is very close to the train station and the ski lifts.

facility

The hotel has a lift and features 59 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with central heating and a fan. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a TV, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. The hotel's location is particularly ideal for skiers. Ski passes are available for the area's pistes. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Children are well looked after in the kids' club.

meals

The hotel includes a restaurant and a bar. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Alpen Resort Hotel & Spa

Facilities
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  Hotel Safe
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  Currency Exchange
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  Lifts
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  Bar(s)
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  Games room
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  Restaurant(s)
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  Conference Room
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  Internet access
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  WLAN access
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  Room Service
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  Laundry Service
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  Car Park
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  Garage
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  Kids Club
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  Playground
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  TV Room
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  Pets
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Number of Rooms (total)
Category
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  Category (Official)
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  Category (Recommended)
Hotel Type
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  Ski Hotel
Hygiene
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  Protective hygiene screens
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  Social distancing regulations
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  Enhanced cleaning programme
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  Contactless payment
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  Contactless check-in/-out
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  Protective masks for guests
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  Hand sanitiser
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  Contactless room service
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  Housekeeping only upon request
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  Sanitiser dispenser
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  Hygiene training for staff
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  Use of commercially available disinfectants
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  Packaged meals
Meals
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  Half Board
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  Special Diet
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  Special Offers
Object Information
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  Fax
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  Telephone Hotel
Payment
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  American Express
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  VISA
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  MasterCard
Room Facilities
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  Bathroom
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  Shower
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  Bathtub
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  Hairdryer
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  Direct dial telephone
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  Radio
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  Internet access
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  Minibar
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  Carpeting
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  Central Heating
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  Safe
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  Lounge
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  Balcony/Terrace
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  TV
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  Double Bed
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  Tea/coffee maker
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Children's Pool
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  Sun loungers
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  Jacuzzi
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  Sauna
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  Steam bath
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Golf
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  Tennis
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  Number of Pools
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  Heated Pool(s)
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  Darts
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  Tanning Studio/Solarium

Location

Around this property:

Centre

200 m

Airport

235000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

817

Very Good

359

Average

Poor

Terrible

Recent Reviews: 1326

User:Tom B
Trip type: Couples
Matterhorn Views
26 Jun 2026
The Alpen Resort & Spa Zermatt is perfectly located in the heart of Zermatt and offers truly spectacular views of the Matterhorn mountain. Our room was spacious, beautifully appointed, and... more »
User:T V
Trip type: Family
Fantastic experience.
26 Jun 2026
Alpen resort was very convenient and a really nice play to stay at. Our room was in the C block and faced matterhorn with a beautiful view. The room was... more »
User:782victoriam
Trip type: Couples
It'll be difficult to beat this holiday!
26 Jun 2026
We stayed here as a couple in May 26 for 4 days and absolutely loved it! The hotel put us in a family room up in the loft which was... more »
User:Jean M
Trip type: Family
Fantastic restaurant ??
26 Jun 2026
We had a family dinner here on Sunday and cannot fault anything. Service, staff, atmosphere and food was first class. Please try this restaurant out when visiting Zermatt, if you... more »
User:Jean M
Trip type: Family
Superb stay??
26 Jun 2026
Location was central, we cannot express how happy our stay at this hotel made us. Staff, rooms, atmosphere, cleanliness and service was spectacular. Would certainly recommend this hotel. Breakfast was... more »