Alpen Resort Hotel & Spa

69+ photos

Alpen Resort Hotel & Spa

Name: Alpen Resort Hotel & Spa
Address: Spissstrasse 50, Zermatt, switzerland
Telephone: 0204 505 9777
Rating: 4.4

zermatt, switzerland

About Alpen Resort Hotel & Spa

location

The house is situated in the beginning of Zermatt with a wonderful view on the mountain panorama. The hotel is very close to the train station and the ski lifts.

facility

The hotel has a lift and features 59 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with central heating and a fan. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a TV, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. The hotel's location is particularly ideal for skiers. Ski passes are available for the area's pistes. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Children are well looked after in the kids' club.

meals

The hotel includes a restaurant and a bar. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Alpen Resort Hotel & Spa

Facilities (14)

Currency ExchangeConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftLaundryNewspaperParkingSmoke detectorWifiEV Charging Station

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomReception

General Services (4)

ConciergeLuggage storageMultilingual StaffWake-up Call / Service

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Outdoor Activities and Sports (2)

Outdoor sportsSkiing

Room Facilities (9)

ShowerHairdryerMinibarTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (9)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaTable TennisGymBilliards/SnookerTennisTanning Studio/Solarium

Transfers (1)

Airport Transfers

Location

Zermatt, Switzerland

Spissstrasse 50

Nearest airport235km

City centre200m

What's nearby

City centre200m
Nearest airport235km

Check-in from 3:00 PM · Check-out by 11:00 AM

Zermatt, Switzerland

Spissstrasse 50

Nearest airport235km

City centre200m

What's nearby

City centre200m
Nearest airport235km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.4

Very Good

1332 reviews

Value
Rooms
Cleanliness
Service

Excellent820
Very Good360
Average90
Poor38
Terrible24

Recent Reviews: 1332

User: Eva H
Trip type: Friends getaway
Great stay
Lovely hotel just a short 5 min walk from zermatt train station (shuttle service if needed). Staff very friendly and the spa facilities are a lovely bonus after a day of hiking. No a/con which is pretty standard in zermatt but can request a fan if required. We had a family panoramic room with a fantastic view from our balcony.Lovely hotel just a short 5 min walk from zermatt train station (shuttle service if needed). Staff very friendly and the spa facilities are a lovely bonus after a day of hiking. No a/con which is pretty standard in zermatt but can request a fan if required. We…
User: Jet4worknplay
Trip type: Family
Luxurious and unforgettable stay
It was a bucket list tick to visit Zermatt and we struck gold with this resort. We were pleasantly surprised to hear our booking was upgraded to a family room. Room was huge and plenty of space for 3 of us to chill in the evenings. There was a large balcony which offered amazing view of the Matterhorn! Resort had a lovely hot bath outdoors and heated indoor pool which we used every evening. The sa… It was a bucket list tick to visit Zermatt and we struck gold with this resort. We were pleasantly surprised to hear our booking was upgraded to a family room. Room was huge and plenty of space for 3 of us to chill in the evenings. There was a large balcony wh…
User: Ophelia T
Trip type: Family
terrible staff.
staff were appallingly rude. cleaners did not clean the rooms at all, there was a mix up when booking rooms so we had to pay extra when we got there which we had no issue with but from then on our staff treated us horribly, when my dad wanted water he went to the bar (which in a hotel rated this highly you think would be fine) the rude man behind bar told him to go into breakfast room which he the… staff were appallingly rude. cleaners did not clean the rooms at all, there was a mix up when booking rooms so we had to pay extra when we got there which we had no issue with but from then on our staff treated us horribly, when my dad wanted water he went to…
User: travelBerlin
Trip type: Couples
Very nice hotel in Zermatt
This is a lovely hotel in Zermatt. Food is excellent and our room had a nice balcony with a wonderful view of the Matterhorn. The spa with a nice swimming pool was a great addition. We found the service attentive and friendly. The hotel is at walking distance to the train station and to the main attractions in Zermatt. We would not hesitate to stay here again. Family Aufdenblatten, Owner at Alp… This is a lovely hotel in Zermatt. Food is excellent and our room had a nice balcony with a wonderful view of the Matterhorn. The spa with a nice swimming pool was a great addition. We found the service attentive and friendly. The hotel is at walking distance…
User: Tom B
Trip type: Couples
Matterhorn Views
The Alpen Resort & Spa Zermatt is perfectly located in the heart of Zermatt and offers truly spectacular views of the Matterhorn mountain. Our room was spacious, beautifully appointed, and provided an incredible panorama. Breakfast was excellent to start our days exploring the area. However, we did find the restaurant service a little slow at times; it could benefit from some streamlining. Des… The Alpen Resort & Spa Zermatt is perfectly located in the heart of Zermatt and offers truly spectacular views of the Matterhorn mountain. Our room was spacious, beautifully appointed, and provided an incredible panorama. Breakfast was excellent to start o…

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