Ambassador

16+ photos

Ambassador

Name: Ambassador
Address: Spissstrasse 10, Zermatt, switzerland
Telephone: 0204 505 9777
Rating: 4

zermatt, switzerland

About Ambassador

location

This hotel is located in the immediate vicinity of the village centre and is only 400 m from the station (with a free hotel shuttle available). It is 200 m to the valley station of the Gornergrat train. Apart from excellent winter sports facilities, this mountain village offers an abundance of exclusive shops and entertainment venues.

facility

92 rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A tumble dryer is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. The hotel offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, massage treatments and a solarium. An entertainment programme and a kids' club round out the entertainment options.

meals

The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Ambassador

Facilities (14)

LobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (4)

Game RoomOutdoor FurnitureReceptionSun Deck

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outPackaged mealsProtective equipment for guestsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (3)

CyclingOutdoor sportsSkiing

Room Facilities (10)

ShowerHairdryerMinibarTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

Indoor PoolSwimming PoolSauna

Location

Zermatt, Switzerland

Spissstrasse 10

What's nearby

Train Station400m

Check-in from 3:00 PM · Check-out by 11:00 AM

Zermatt, Switzerland

Spissstrasse 10

What's nearby

Train Station400m

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.0

Very Good

519 reviews

Value
Rooms
Cleanliness
Service

Excellent200
Very Good192
Average75
Poor35
Terrible17

Recent Reviews: 519

User: 263judik
Trip type: Couples
Location Location!
The location is the best right across from the train station!The room was adequate, we had a balcony we could sit on, and the beds were comfy. The pillows were huge until you put your head on one and it sank into nothing, and experience I won't forget. The rooms were clean and shower was OK.The location is the best right across from the train station!The room was adequate, we had a balcony we could sit on, and the beds were comfy. The pillows were huge until you put your head on one and it sank into nothing, and experience I won't forget. The roo…
User: MegR_12
Trip type: Family
Spacious, clean room conveniently located to train station and the rest of town.
Our room was just what my family of 4 needed: a bedroom for parents, a bedroom for two teens, and a living room with balcony. Everything was very clean. Breakfast was enough to fuel us until lunch. Location was very convenient to the train station, and we were also able to walk everywhere in town. The only thing I wish were different is that the bar has limited hours. We never saw it open. We woul… Our room was just what my family of 4 needed: a bedroom for parents, a bedroom for two teens, and a living room with balcony. Everything was very clean. Breakfast was enough to fuel us until lunch. Location was very convenient to the train station, and we were…
User: HendricusPraha
Trip type: Couples
Good hotel, not 4-stars
Hotel Ambassador is very conveniently located 1 min away from the railway station on the main street with most restaurants and shops.We got a Matterhorn view room, which thanks to the clear weather led to a stunning Matterhorn view in the afternoon and morning.That said, it claims to be a 4-star hotel, but can't live up to that rating.Reception staff is nice and courteous.The feel of the hotel is… Hotel Ambassador is very conveniently located 1 min away from the railway station on the main street with most restaurants and shops.We got a Matterhorn view room, which thanks to the clear weather led to a stunning Matterhorn view in the afternoon and morning…
User: 237dimH
Trip type: Couples
Amazing hotel to stay!
Fantastic stay from beginning to end. Spacious, comfortable rooms, great breakfast, and an excellent location near the train station. The service was professional and genuinely welcoming.The swimming pool and sauna were great after a cold day! Hotel Ambassador, General Manager at Ambassador Hotel Zermatt, responded to this review Dear Dim DeLThank you so much for your kind words! We’re thrill… Fantastic stay from beginning to end. Spacious, comfortable rooms, great breakfast, and an excellent location near the train station. The service was professional and genuinely welcoming.The swimming pool and sauna were great after a cold day! Hotel Ambassa…
User: vspalla
Trip type: Couples
Amazing!!!
The hotel is great!! good location, very clean and cozy, staff is 110%, amazing breakfast, an th restaurant inside the hotel is one of the best in the city.. Couldn’t ask for more, definitely want to come back there! Hotel Ambassador, General Manager at Ambassador Hotel Zermatt, responded to this review Dear VittoriaThank you so much for your amazing review! We’re thrilled you enjoyed the loc… The hotel is great!! good location, very clean and cozy, staff is 110%, amazing breakfast, an th restaurant inside the hotel is one of the best in the city.. Couldn’t ask for more, definitely want to come back there! Hotel Ambassador, General Manager at Amb…

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