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Continental

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Continental

locationZermatt, Zermatt

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About ContinentalAbout Continental

Location

This hotel welcomes guests in Zermatt.

Facility

This hotel has a lift and a reception desk. Services and facilities include a baggage storage service, a safe, a currency exchange service, a TV room, medical assistance, a laundry service and a smoke alarm. Wireless internet access in public areas allows guests to stay connected. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms

Rooms include air conditioning and central heating. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, skiing, a gym and hiking.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Continental Amenities at Continental

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Currency Exchange

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

119

Very Good

43

Average

33

Poor

12

Terrible

5

Recent Reviews: 212

  • User:iluvfrance

    Trip type: Couples

    Ok for a night or two

    rating21 Jan 2026

    ProLocation: it is a five minute walk from train station, Gornergrat gograil, seconds from shops, restaurants, and bars.Wifi was very goodBreakfast is continental but very good. There is no hot foods ie bacon, eggs etc.Has a large safeLarge private balcony Elevator (which is not always the case in Europe)ConsRooms are not very big (common in Europe)Beds are rock hard. My back was killing me by the end of our stay)Pillows very flimsy Lock is opened and locked by a key (outside and INSIDE the room)You get only one key meaning if the room mates separate during the day you need to get together since only one of you will have a key,No bar fridge in every room.It is obviously a ski hotel, rug was grey, not sure if it was or from years of dirt.

  • User:Brian K

    Trip type: Family

    Nice hotel, great location!

    rating01 Oct 2025

    Perfect location in downtown Zermatt. 5 minute walk to the train station. Our room was in the back with a private terrace and a mountain view (not of the Matterhorn). Breakfast was included when we stayed. Clean rooms, great service. We found the WiFi to be a bit weak where our room was, other than that great stay. Zermatt Hospitality Group, Marketing at Hotel Continental, responded to this review Dear Brian K,Thank you very much for your kind review! We’re glad you enjoyed our central location, clean rooms, and breakfast — and we appreciate your note about the WiFi. We hope to welcome you again soon for another great stay.Team Continental

  • User:unamcm2021

    Trip type: Family

    Hotel is good for a short stay

    rating09 Sept 2025

    hotel is adequate for a one or two night stay. Reception not staffed so you have to go to a nearby hotel to check-in/check-out. Breakfast is a buffet with the only hot option of 'boil your own eggs'. Room was adequate - a little small but ok for a short stay. Matterhorn Group, Marketing at Hotel Continental, responded to this review Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found the room adequate and our hotel suitable for a short stay.We apologize for any inconvenience caused by the check-in procedure and the limited hot breakfast options. Your comments are valuable and will help us improve our guest experience.We hope to welcome you again in the future.Kind regards,Your Continental Team

  • User:Martina S

    Trip type: Friends getaway

    Incredible hotel, outstanding staff – simply perfect!

    rating24 Jul 2025

    Amazing and cozy hotel. Reception Staff were super Nice and helpfull, a lot of nice and diferent choses for breakfast. Will come back for sure, and recommend to all my friends Matterhorn Group, Marketing at Hotel Continental, responded to this review Dear A4222VrmartinasThank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us. Your kind words about our team and our services mean a lot, and we are very happy that we could contribute to making your stay enjoyable.It would be our pleasure to welcome you back again in the future.Your Hotel Continental Team

  • User:Muhammad B

    Trip type:

    Best Location Hotel in Zermatt

    rating09 Oct 2024

    Best value of money in Zermatt. I would consider it as a prime location as you were you few step away from the super market and best hotels in town Matterhorn Group, Marketing at Hotel Continental, responded to this review Dear MIB-DXBThank you for your fantastic review! We’re delighted that you enjoyed the prime location and found great value in your stay. Being close to the supermarket and Zermatt’s top spots truly makes our hotel convenient, and we’re glad it added to your experience. We look forward to welcoming you back on your next visit to Zermatt!Team Hotel Continental

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