Jagerhof Hotel & Apartements

Recent Reviews: 1075

• User:António D

  Trip type: Family

  Feels like home in Zermatt

  23 Apr 2026

  Excellent hospitality as always Saemi Perren, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this review Dear Guest,Thank you so much for your kind words!We’re delighted to hear that Zermatt feels like home to you and that you continue to enjoy our hospitality. It’s always a pleasure to welcome you back, and we look forward to your next visit!Warm regards from ZermattYour Jägerhof team

  Read more

• User:Natale W

  Trip type: Couples

  5 stars!

  22 Apr 2026

  We had such an amazing experience at the hotel! The staff was so kind and easy to work with - picking us up at the train station was very nice. And we got a beautiful 1 bdrm apartment which was so nice to have after travelling throughout Europe in hotel rooms. The breakfast was delicious, location is perfect, and staff was 5 star! We hope to come back sometime to Zermatt! Saemi Perren, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this review Dear Guest,Thank you very much for your kind review!We’re delighted you enjoyed your stay, especially the apartment, breakfast, and our central location. It’s wonderful to hear our team made a positive impression.We hope to welcome you back to Zermatt again soon!Kind regards from ZermattYour Jägerhof team

  Read more

• User:André F

  Trip type: Couples

  Authenticity and friendliness

  21 Apr 2026

  We had a wonderful stay in Zermatt, and our stay at the Hotel Jägerhoff played a big part in making it so enjoyable! The hotel has a very authentic, old-world charm that we really loved; the welcome is particularly warm, and the staff are very attentive to guests… The rooms are comfortable and well-soundproofed; the food is excellent, varied, and very tasty… In short, we “highly” recommend the hotel to anyone looking for a peaceful, family-friendly, and comfortable stay. André (from Belgium) Saemi Perren, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this review Dear Guest,Thank you very much for your kind review. We’re delighted you enjoyed your stay in Zermatt and appreciated our warm hospitality.We hope to welcome you back again soon.Best regards from ZermattYour Jägerhof team

  Read more

• User:Julie H

  Trip type: Family

  Charming Swiss hotel

  07 Apr 2026

  Charming Swiss hotel. Very friendly employees. Great food. Nice not to have to leave the hotel for dinner after an exhausting day of skiing Saemi Perren, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this review Dear Guest, Thank you so much for your wonderful review!We are delighted that you found the charm of our hotel and the friendliness of our team so appealing. It’s especially nice to hear that you also enjoyed our culinary offerings!We hope to welcome you back soon and provide you with another relaxing stay.Best regards,Your Jägerhof-Team

  Read more

• User:Diviva

  Trip type: Friends getaway

  Well Appointed Apartment with a Million Dollar View and friendly staff

  05 Apr 2026

  The service was fantastic at the hotel. Before our arrival, I had emailed the hotel to request a train station pick-up. Despite our late arrival (after 8 pm), we were delighted to find the hotel pick-up was already at the train station waiting for us. The staff who did the pick up volunteered to carry our luggage up two flights of stairs, despite our insistence that we would do it ourselves, as our luggage was very heavy. Before we could stop him, he had already brought our luggage to our apartment building. Even with our late arrival, we were warmly welcomed by the reception staff, who processed our check-in efficiently. The staff at the restaurant were awesome as well. We dined at the restaurant for their cheese fondue, where the staff patiently explained the menu and constantly checked with us how we found the food. The housekeeping staff deserve a mention. As we were not too sure if Jägerhof Hotels and Apartments makes up rooms daily, we hung out towels back onto the towel racks in the bathrooms. We were surprised that our apartment was meticulously cleaned the next day we returned to the apartment with fresh towels in the bathrooms.We checked into the 150㎡ spacious 3-bedroom apartment. The entryway to the apartment is the area that links the bedrooms to the living and dining room. We found a wooden bench mounted onto a wooden feature wall outside Bedroom 1. However, we merely used this as a place to stow our backpacks. The hooks on the wooden feature wall gave us a spot to hang our outer coats without taking up space in the wardrobes in our bedrooms. The three bedrooms are almost identical, with the exception of the arrangement of the furniture. There are a few features in each bedroom that are unique to them, such as the bedroom just across from the main entrance to the apartment has direct access to the balcony and no ensuite bathroom, while the other similar bedroom, furthest into the apartment, has an ensuite bathroom. The wardrobe space and the tables in these two bedrooms are identical. All the bedrooms are decked out in a natural Scandinavian theme, apparent in the large usage of natural wood and green colour on parts of the walls. The king bed in the middle of these rooms occupies a bulk of the real estate. The power outlet is conveniently installed on the headboard above two-tiered open shelving bedside tables that were mounted onto the headboard of the king bed, providing us with space to charge our lifestyle devices. The two-tiered design gave us additional space to put more stuff on the bedside tables. Across the king bed is a table mounted on the wall with a bench. This table is a little odd in its function. It does not come with a mirror to call it a vanity table, and it is not large enough to function as a work desk. However, there are power outlets here for guests to charge their lifestyle devices as well. A flat-screen TV is mounted above the table that faces the king bed, providing occupants of these bedrooms with entertainment in the comfort of the bed. The space afforded by this wardrobe is not large, but sufficient for us to stow a few days' clothing. Other than the hanging rack, I like how smaller shelves are designed into the wardrobe, which increases its storage capacity. The in-room safe is tucked at the bottom of the hanging rack part of the wardrobe. The small safe only provides enough space for us to place our passports, but it is not large enough to place even an iPad. The master bedroom is sandwiched between the two bedrooms and is the largest of the three bedrooms. Other than the additional open wardrobe and being slightly more spacious, the decor and the furniture in the master bedroom are identical to those in the other two bedrooms. The master bedroom also has the same Scandinavian decor as the other bedrooms. Like the other bedrooms, the King bed is furnished opposite the TV. The king bed is very comfortable to sleep in, and the blanket provided kept us warm and cosy on a colder winter night. The three bathrooms differ in size. The bedroom outside Bedroom 1 is the smallest and most compact of all, but it has all that is required to function as a full bathroom. The sink counter is a little on the compact side, but it still has space for its users to place their toiletries. The walk-in shower sitting in one corner of the bathroom is only fitted with one regular shower head. There is a ledge for us to place our toiletries. The porcelain throne is stationed next to the walk-in shower. Despite the compact layout, there are hooks installed here for us to hang our clothing. The bathroom inside the other bedroom is slightly larger and comes in an elongated layout. Like the bathroom outside bedroom 1, the walk-in shower in this bathroom took up the spot in a corner of the bathroom, fitted with a regular shower head. Next to the walk-in shower is the sink. The toilet took up the space in the other corner, opposite the entrance to the bathroom. The bathroom in the master bedroom is the largest of the three bathrooms. We were greeted by an oversized sink counter top at the entrance of the bathroom. Fitted with only one sink, the space afforded by this sink countertop felt larger. We were not complaining as this meant we were able to stow more toiletries on this countertop. The porcelain throne is situated behind the door to the bathroom. A bathtub is fitted at the end of the bathroom. This bathtub also doubles up as a walk-in shower. Although no ledge was installed here, we used the window sill to place our toiletries. Jägerhof Hotels and Apartments provided Absolute Nordic shampoo/body wash shower amenities in all three bathrooms, which have a hint of musky smell and left our skin feeling soft and refreshed after showering.The living room in the Modern 3-Bedroom Apartment is the largest space in the apartment. The Scandinavian design language is especially pronounced here with the wooden flooring, the large green wall, and natural wood furniture. Here, we found two three-seater sofas that are comfortable to sit on and relax while we watch TV. The mustard colour chosen for these sofas blended in with the overall colour theme very well. I like the usage of a log as a coffee table in the centre of these sofas, which, together with the moose logo and the fake moose skeletons, gave the living room a cosy and lodge vibe. The cabinets and shelves around the TV not only gave the overall Scandinavian look, but they are also functional, giving us additional space to put our stuff.Situated next to the living room is the open dining room and kitchenette area, segregated by the black matt tilings used for the flooring. The dining area had the Scandinavian elements, as seen in the large natural wood finished dining table that caters to six pax and matching dining chairs. The placement of the dining table by the large windows not only brought in natural light in the day, but it also connected us to nature (our apartment faces the forested area of Zermatt. The overhead lighting that hangs down from the ceiling gave the dining area a modern look, which fits perfectly into the theme of the open kitchen. The hotel equipped the kitchenette so well that we were able to whip up a full meal. In the centre of the kitchen counter, there is a set of four induction cookers where we used to fry eggs and bacon for breakfast. We also used this to cook the rosti that we bought from the supermarket in town, made possible with the full set of cookware and china. The kitchenette is also equipped with a large oven, a large full-size fridge, a toaster, a Nespresso machine and a kettle. Despite being fitted with a large kitchen sink for us to do the washing, Jägerhof Hotels and Apartments equipped the kitchenette with a dishwasher, saving us the time to wash the crockery and china that we used.The Modern 3-bedroom apartment features a wrap-around balcony that extends from the living room to Bedroom 1. The part of the balcony outside the living room is furnished with four chairs and a table, while the part of the balcony outside Bedroom 1 is furnished with two outdoor chairs. The balcony was a perfect place for us to sit and relax in the morning with a cup of coffee while watching the golden sun rays lighting up the peak of the Matterhorn during sunrise. The balcony not only offered us the million-dollar view of the Matterhorn, but it also gave us views of the town and the two nearby mountains. We find ourselves using the balcony a lot, just chilling with the view of the Matterhorn. Saemi Perren, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this review Thank you so much for this exceptionally detailed and wonderful review!We are delighted that you felt so at home in our 3-bedroom modern apartment at the Jägerhof and that you noticed both the warm service and the many thoughtful details in the apartment.It is particularly nice to read that our team welcomed you so personally despite your late arrival and that you felt well taken care of from the very first moment, from the luggage service and check-in to the restaurant and housekeeping. We are happy to pass on your praise to all our staff.We would be delighted to welcome you back to Zermatt!Kind regards, Your Jägerhof-Team

  Read more