Resort Hotel Alex

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About Resort Hotel Alex
This hotel is located at the heart of Zermatt within a few minutes of an exclusive selection of shops and entertainment venues as well as from various mountain railways and valley stations.
25 suites, 5 single rooms and 50 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, bowling, squash, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. In the evenings, guests can unwind to live music.
Dining facilities include 2 restaurants, a café and a bar. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
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