Swiss Alpine Hotel Allalin

Recent Reviews: 443

• User: Timothy C

  Trip type: Family

  We loved the Allalin Swiss Alpine Hotel

  My family very much enjoyed our stay at the Allalin and in Zermatt. The views and landscape are stunningly beautiful. Christa, Simon, Maria, Sonia and the rest of the staff were always friendly and helpful. The service was outstanding. The breakfast was a wonderful start to our day. The craftsmanship of the hotel design is beautiful. The rooms were very nice and comfortable. The location is very n… Read moreMy family very much enjoyed our stay at the Allalin and in Zermatt. The views and landscape are stunningly beautiful. Christa, Simon, Maria, Sonia and the rest of the staff were always friendly and helpful. The service was outstanding. The breakfast was a wond… Read more

• User: Hicham E

  Trip type: Family

  Disappointing experience with poor communication and discriminatory behavior

  I'm writing to express my extreme dissatisfaction with my recent stay at your hotel. The communication was severely lacking, and I was shocked by the arrogant and discriminatory attitude of your reservation staff.From the moment I tried to book my room, I felt unwelcome. The staff member was dismissive and condescending, making me feel like I was a bother. When I asked for clarification on certain… Read moreI'm writing to express my extreme dissatisfaction with my recent stay at your hotel. The communication was severely lacking, and I was shocked by the arrogant and discriminatory attitude of your reservation staff.From the moment I tried to book my room, I felt… Read more

• User: SaidAddi

  Trip type: Family

  Rigid, Deceptive, and Utterly Without Compassion — Avoid

  I booked a fully paid 7-night stay in December at Swiss Alpine Hotel Allalin, but unfortunately my family experienced a bereavement shortly before the trip.Importantly, I did not ask for a refund. Instead, I proposed several alternatives to ensure the hotel would not incur any financial loss: a voucher for future dates, paying a cancellation penalty immediately, allowing them to resell the room du… Read moreI booked a fully paid 7-night stay in December at Swiss Alpine Hotel Allalin, but unfortunately my family experienced a bereavement shortly before the trip.Importantly, I did not ask for a refund. Instead, I proposed several alternatives to ensure the hotel wo… Read more

• User: N157KNjimmyc

  Trip type: Couples

  Warm and welcoming Stay.

  What a wonderful and warm family style hotel we found here. Extremely friendly and helpful staff could not do enough for us each day. Breakfast was sumptuous and diversified. Immaculate property, rooms and all public spaces. A warm fire burns in the lobby every afternoon and evening. Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel, responded to this review It is equally warm words t… Read moreWhat a wonderful and warm family style hotel we found here. Extremely friendly and helpful staff could not do enough for us each day. Breakfast was sumptuous and diversified. Immaculate property, rooms and all public spaces. A warm fire burns in the lobby ever… Read more

• User: Mariah M

  Trip type: Family

  A Darling Hotel

  I love this little hotel. The staff were terrific, the room clean and quaint, the breakfast very nice, great location. When we return to Zermatt we will return to Allalin. Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel, responded to this review First we would like to thank you very much for having visted our place and for giving such a good rating for all offers, quality, service a… Read moreI love this little hotel. The staff were terrific, the room clean and quaint, the breakfast very nice, great location. When we return to Zermatt we will return to Allalin. Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel, responded to this review… Read more