SwissEver Zug



1+ photos
This hotel is located in Cham.

Brunnmatt, 6
Check-in from 15:00 · Check-out by 11:00

Brunnmatt, 6
Check-in from 15:00 · Check-out by 11:00
Good
186 reviewsUser: ejvyas
Trip type: Family
Uninhabitable rooms during a heat wave. Staff refused to help. Avoid.
Do not stay here during warm weather. We are a group of 40 guests on a Veena World tour. Europe has been in a documented heat wave for five days. Our rooms had no air conditioning — just one small table fan per room, which couldn't even reach all sleeping areas in a room with two or three people. Room temperatures were close to 35–40°C. We could not sleep. Some guests were considering sleeping in… Do not stay here during warm weather. We are a group of 40 guests on a Veena World tour. Europe has been in a documented heat wave for five days. Our rooms had no air conditioning — just one small table fan per room, which couldn't even reach all sleeping area…
User: myyellowluggage
Trip type: Business
Loud, very bad clientele during my stay
Besides check in that went nicely, with a kind lady, the rest was just wrong.I’m travelling very often for my work and this is the first time I have had such a poor expérience from other customers behaviour and it says long about the place.People are shouting to each other in the corridors at midnight, then again at 6AM laughing hard and making a loud alarm go off. Alarm went off several times dur… Besides check in that went nicely, with a kind lady, the rest was just wrong.I’m travelling very often for my work and this is the first time I have had such a poor expérience from other customers behaviour and it says long about the place.People are shouting…
User: Dave K
Trip type: Family
Staff was excellent
We initially had a major issue with the hotel. Fortunately Maria & Toni were excellent and resolved the issue. I would come back here just because I know they have excellent staff.We initially had a major issue with the hotel. Fortunately Maria & Toni were excellent and resolved the issue. I would come back here just because I know they have excellent staff.
User: TravelTeacher215
Trip type: Family
Could be so nice, BUT….
This hotel could be amazing if it wanted to, but it is so disappointing. It looks beautiful and the concept is nice, but it falls short in so many things. The front desk staff was nice enough, but the dining and breakfast staff were so unkind and unwelcoming. The breakfast place is in a weird basement room and wasn’t that great. The dinner was in the main floor restaurant and was okay. We had a ti… This hotel could be amazing if it wanted to, but it is so disappointing. It looks beautiful and the concept is nice, but it falls short in so many things. The front desk staff was nice enough, but the dining and breakfast staff were so unkind and unwelcoming.…
User: Petra B
Trip type: Business
Thank you very much for your hospitality
Thank you very much for your hospitalityArriving in the evening – what a wonderful surprise! I stayed for one night in a studio. The studio offers a kitchenette, with an additional microwave, enough dishes, cutlery, pots and pans for up to 4 people.What a luxury , a bathroom with a tub and shower, as well as the necessary amenities. Also a separate toilette and sink.At first glimpse I haven’t seen… Thank you very much for your hospitalityArriving in the evening – what a wonderful surprise! I stayed for one night in a studio. The studio offers a kitchenette, with an additional microwave, enough dishes, cutlery, pots and pans for up to 4 people.What a luxu…
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