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25Hours Hotel Zurich West

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25Hours Hotel Zurich West

locationZurich, Zurich

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About 25Hours Hotel Zurich WestAbout 25Hours Hotel Zurich West

Location

This hotel is located right in the heart of Zurich.

Facility

The hotel has a lift and features 126 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, a steam bath and hiking. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at 25Hours Hotel Zurich West Amenities at 25Hours Hotel Zurich West

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

    • -

      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1032

Very Good

487

Average

123

Poor

26

Terrible

24

Recent Reviews: 1692

  • User:Paul-uit-eten

    Trip type: Business

    Airco sounds like an airplane

    rating07 May 2026

    If you ask almost €400 per room per night, pls. at least take care that the airconditiong works well. It makes as much noise as an airplane and if you turn it off it gets warm as a sauna inside the room. So I ended up with the airco turned off and the window open and still paying almost €400. Ridiculous. Won’t return in this place. AFOM ZHW, Guest Services / Front Office at 25hours Hotel Zurich West, responded to this review Dear Paul,Thank you for your feedback. We sincerely regret that the air conditioning did not meet your expectations and negatively impacted your stay. We fully understand how important both a comfortable room temperature and a quiet environment are.Please rest assured that we are taking your comments seriously and will have the system checked immediately. We are very sorry that we were not aware of the issue during your stay, as we would have gladly assisted you or offered an alternative.We regret that this experience has left you with such an impression of our hotel.Kind regards

  • User:david z

    Trip type: Couples

    Nice stay

    rating16 Apr 2026

    Interesting hotel with a nice sized room with all you need and even free mini bar beer even which is not a cheap thing in swiss. Big breakfast with lots of good and good vegi juice to make. Libby bar was nice. They have garage next team is close to hotel. Nice suana as well with free beer. AFOM ZHW, Guest Services / Front Office at 25hours Hotel Zurich West, responded to this review #thankyou #comeasyouare #amazing

  • User:JB-VoyageurPro

    Trip type: Business

    To be avoided

    rating29 Sept 2025

    The hotel is located in a renovated business district, well served by tramway. The premises are new and therefore clean. The experience would have been successful if the night reception had been of good quality and if it had not been necessary to ask - twice - for the rooms to be cleaned and beds made. For the latter, a single duvet is simply folded on the bed at the foot of.... It is the customer's responsibility to make their own bed. Furthermore, explaining that the cost of cleaning will be donated to charity if the customer does not insist that cleaning be carried out (at reception desk only!) is a matter for the hotel's marketing policy or the group to which it belongs, and not a service that a customer can legitimately expect to receive for the room rate charged. When returning late in the evening, the pleasure of finding your room and bathroom uncleaned, with the bed still to be made, is very relative for any guest. Furthermore, the breakfast hours (from 6:30 am on weekdays and 7:30 am on saturday) are not compliant with business guests who have to get up early to work and travel. As a result, breakfast cannot be eaten, even though it has been booked and paid for. Finally, the staff only speak German and correct English in a country that has four official languages, including Italian and French. This is surprising in the heart of a business district. Fortunately, this is not the case elsewhere in Zurich! Despite the quality of the room and the building, I would not recommend this hotel to business travellers.

  • User:Longin V

    Trip type: Family

    Bad experience

    rating26 Jul 2025

    Review – 25hours Hotel Zürich WestUnfortunately, our stay at this hotel was disappointing, despite having booked 3 rooms for our family trip. 1. Excessive deposit: Upon check-in, we were charged a deposit of 225 CHF per room. This has never happened to me before at hotels of similar category, and it felt excessive and unexpected. 2. Incorrect charges: At check-out, all minibar/room charges were assigned to one of our rooms, even though the guests in that room had not consumed anything. It took time and effort to clarify and resolve the issue. 3. No housekeeping: None of our rooms were cleaned during the stay. Only when we asked at reception were we told that we should have requested housekeeping in advance — something we were never informed of at check-in.For a hotel of this level, I expected clearer communication and better service standards. Unfortunately, our experience did not meet those expectations.

  • User:BRod22SCC

    Trip type:

    rating16 Jul 2025

    Great stop, on the tram into town so a restful escape if you're looking for something outside the city centre. Near shops and decent bar/restaurant. Hotel is comfortable with decent pool AFOM ZHW, Guest Services / Front Office at 25hours Hotel Zurich West, responded to this review #thankyou#comeasyouare#freehugs

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