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Best Western Plus Hotel Zurcherhof

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Best Western Plus Hotel Zurcherhof

locationZurich, Zurich

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About  Best Western Plus Hotel ZurcherhofAbout Best Western Plus Hotel Zurcherhof

Location

This hotel is located right in the heart of Zurich.

Facility

The hotel has a lift and features 38 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

 Amenities at Best Western Plus Hotel Zurcherhof Amenities at Best Western Plus Hotel Zurcherhof

  • Facilities

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      Bar(s)

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      Car Park

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      Currency Exchange

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

244

Very Good

218

Average

74

Poor

27

Terrible

8

Recent Reviews: 571

  • User:JBIB12

    Trip type: Couples

    Great hotel

    rating02 Jun 2026

    This hotel is really good. Spacious and comfortable room, really good shower. Fridge in the room with complimentary drinks. The breakfast was delicious with lots of choice and good quality. Very fast WiFi and lovely staff. Cedric Nake, Owner at Best Western Plus Hotel Zuercherhof, responded to this review Dear JBIB12,Thank you for the great feedback! We’re delighted you enjoyed the spacious, comfy room, the powerful shower, and the free minibar drinks. Wonderful to hear breakfast hit the spot and that our fast Wi‑Fi and friendly team stood out 😊We hope to welcome you back to Best Western Plus Hotel Zürcherhof soon.Zürcherhof Team ❤️
  • User:Beth N

    Trip type: Family

    Not only welcomed, but cared for

    rating28 May 2026

    Having cold water available for guests was probably the most welcoming thing I’ve ever experienced at a hotel! On top of that, having an option for a cool treat really made us feel cared for. The staff at reception, cleaning, and breakfast were all outstanding — friendly, attentive, and helpful. And the little extras in the room fridge that we could use after a long day of travel were just perfect. Felt genuinely looked after the whole stay!
  • User:Cecil C

    Trip type: Couples

    Fantastic hotel.

    rating24 May 2026

    I have never experienced the high level of customer service we received. We had an issue with shipping some items back to USA and they resolved this issue seamlessly. They were very helpful in suggesting things to do in Zurich. If we ever return to Zurich, this will be our hotel. It’s very clean and right in the center of the old town making it very convenient to all the sights, With the added superior customer service, this hotel is an unbeatable value. If I could give them 6 stars I would. Again this hotel sets the standard for how a hotel should be run. Fantastic staff that goes out of their way to please their guests. If you’re visiting Zürich, this is your hotel. Cedric Nake, Owner at Best Western Plus Hotel Zuercherhof, responded to this review Dear Cecil,Thank you so much for the fantastic review! We’re thrilled our team could support you during your stay and that our super-central Old Town location, cleanliness, and local tips made a difference. Hearing that our service stood out means a lot to us. Your kind words energize the whole team 😊We’d love to welcome you back to Best Western Plus Hotel Zürcherhof on your next Zurich trip.Zürcherhof Team ❤️
  • User:Margarida M

    Trip type: Family

    Wonderful Stay with Outstanding Staff

    rating09 Mar 2026

    We stayed at Hotel Zürcherhof for four days and absolutely loved our stay. Our room was immaculate, very spacious, incredibly clean, and extremely comfortable. The room was also very well equipped, from the fully stocked minibar to the various coffee and tea options and the range of toiletries provided.The highlight of our stay was definitely the breakfast. We were greeted each morning by Joana, who was absolutely terrific, so kind, attentive to every need, and incredibly welcoming. The breakfast offered by the hotel was extremely fresh and varied. I only drink plant-based milks, which can sometimes be hard to find, but the hotel offered several options. My personal favorite were the eggs, which were made fresh à la carte with a variety of toppings to choose from.What truly sets this hotel apart is the staff. Every interaction felt warm and attentive. From Sabrina, to Rebecca at the front desk who was incredibly kind and welcoming, taking the time to show us her favorite route to explore the city and recommending some of her favorite places to visit. Even Marco, the security guard, was so friendly and welcoming. The entire team created a great atmosphere. The location of the hotel is also fantastic. You are truly in the heart of the city, we were able to explore everything on foot, which we loved. The river is only about a 2–3 minute walk away, and the area is surrounded by great cafés and restaurants. Overall, it was a wonderful stay with exceptional service from an amazing team. I would 100% recommend this hotel and would happily stay here again. Cedric Nake, Owner at Best Western Plus Hotel Zuercherhof, responded to this review Hi Margarida,Thank you for the wonderful feedback and for spending four days with us. It is fantastic to hear breakfast hit the mark, from the fresh options to the plant-based milks and made-to-order eggs. Our team will be delighted by your kind words.Our team loves creating a warm, welcoming atmosphere in the heart of the city. We look forward to your next visit.Zürcherhof Team ❤️
  • User:Elizabeth M Y

    Trip type: Couples

    The Best location for Christmas markets!

    rating30 Dec 2025

    The location is perfectly placed so the hotel is accessible to Ubers and taxis. It is an easy walk to the Dorfli Christmas market stall in old town, very close to two bridges across the river to shop at Globus, Coop, or any of the very high end stores. Many restaurants and small shops are in the neighborhood. The front desk was very helpful, the room was very nice with refrigerator with complementary drinks. The breakfast had a lovely buffet, with cooked to order eggs. We will stay here in the future. Cedric Nake, Owner at Best Western Plus Hotel Zuercherhof, responded to this review Hi Elizabeth M Y,Thank you for the lovely review and for highlighting our convenient location.We’re delighted you enjoyed the helpful team, your room, and breakfast.We look forward to welcoming you back.Zürcherhof Team ❤️

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