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Ibis Winterthur City

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Ibis Winterthur City

locationWinterthur, Zurich

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About Ibis Winterthur CityAbout Ibis Winterthur City

Location

This hotel welcomes guests in Winterthur.

Facility

The hotel has a lift and features 88 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed. Extra beds can be requested. A desk is provided. There is also an ironing set and a tumble dryer. A telephone, a flatscreen television, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including table tennis and darts. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Ibis Winterthur City Amenities at Ibis Winterthur City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Darts

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      Sun terrace

    • -

      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

65

Very Good

202

Average

108

Poor

21

Terrible

14

Recent Reviews: 410

  • User:ianump

    Trip type:

    Comfortable stay

    rating27 Jul 2024

    The hotel is a 10 min walk from the centre of Winterthur and its station. There is a frequent bus service outside. Zurich lake can be reached by train in under 20 mins and the Airport in about 15 by train. The hotel is next to a McDonalds and petrol station supermarket. My room was clean, the bed comfortable and was air-conditioned. The breakfast offering was good with some hot food. Hotel- cmanager, Owner at ibis Winterthur City, responded to this review Dear Guest, Thank you for this great review.It brings us great pleasure to know that your stay at ibis Winterthur City met your expectations.We are delighted that you found the cleanliness of your room, the comfort of our ibis sweet bed, and our air-conditioning facilities to be to your satisfaction. It is wonderful to hear that you enjoyed our breakfast offerings, including hot food options. Moreover, we are pleased that our location provided convenient access to both the city center and public transport, facilitating your travels to Zurich lake and the airport.We look forward to welcoming you back soon. Kind regards,Myriam Schmid, General Manager

  • User:Monica G

    Trip type: Family

    Not Recommended

    rating10 Jul 2024

    This hotel offers many amenities that at the end they don't provide like Air Conditioning. It was awful we spend three sleepless very hot nights because the AC does not exist. We complained and the receptionist, in a rude way said that it was cold outside, 27°C/81°F, so the AC was not working because the outside temperature was lower that the one the central unit of the AC is programmed to start working. The problem is that the inside temperature of the 'mini' room where we were in was higher than that. It would have been better to sleep outside in the parking lot, which by the way was very expensive. They offered us a fan that we could use or the option to leave the hotel and go to other one that would fit as better. The problem was that it was late in the afternoon, all the nearby hotels were full and this hotel was prepaid, non refundable. I would not recommend this hotel Hotel- cmanager, Owner at ibis Winterthur City, responded to this review Dear Guest,Thank you for your review.We are sorry that your stay did not fully meet your expectations. Although our air conditioning system is centralized and adjusted based on external temperatures, we understand that this may not always align with our guests' personal preferences and we sincerely regret any discomfort experienced. Regarding the parking fees, we strive to provide a secure and accessible parking facility, and our charges are set to reflect this. We appreciate your feedback which will be useful as we work to ensure our prices remain competitive.We would like to highlight that ibis Winterthur City is situated in a prime location with quick connections to the city center and various attractions, making it an ideal base for exploring the vibrant surroundings. We aim to ensure our guests receive the best possible service and we hope you might consider staying with us again for an improved experience.Best wishes,Myriam Schmid, General Manager

  • User:Albertmust

    Trip type: Family

    Easy, friendly, smart

    rating04 Jul 2023

    Great staff, home away from home, decent location across the zhaw university campus, frequent bus service to everywhere, very good breakfast, very very friendly and charming people in a wonderful vibrant town.

  • User:fotinit138

    Trip type:

    A worthwhile experience

    rating11 Jul 2022

    We have stayed at the same hotel again, so there were no surprises, on the contrary : a sense of familiarity. The hotel is clean and quiet and its location is very convenient, three minutes by public transport from the railway station and at the same time away from noise. We could do with a little more variety at breakfast. I would particularly like to thank the staff at the reception desk, who were very kind and helpful.

  • User:ianhiggs83

    Trip type:

    Convenient location for events in and around Winterthur

    rating02 Jul 2022

    Typical Ibis room, so not large, but plenty comfortable enough. Location is good, buffet breakfast was good, and additional outdoor seating area pleasant. Will definitely stay there again and recommend to others.

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