Ibis Zurich Messe Airport

Recent Reviews: 1874

• User:Erika U

  Trip type: Family

  My experience in Ibbis Hotel

  16 Jan 2026

  I had a good experience with everything in this country. The main thing have been with the attention received in this special hotel Ibbis....I feel as comfortable as if I am at home...on another hand people from Swizeland in Ibbis hotel are so special, polite, friendly, kindness...I don't have words the way how people made me feel when I arrived to the hotel in this country...thank you for every thing..Regards...Erika Hotel Manager, Owner at ibis Zurich Messe Airport, responded to this review Dear Erika,Thank you for sharing such a positive review!It is delightful to know you enjoyed your stay at ibis Zürich Messe Airport so thoroughly.We are thrilled that our team’s warm hospitality made you feel so welcome. Your kind words about their friendliness and attentiveness mean a lot. We are equally glad you found our rooms comfortable and our location convenient for exploring the area.We hope you made the most of our proximity to Zurich’s attractions and efficient transport links during your visit.We look forward to the pleasure of seeing you again in the future. Kind regards,Maria Tanousi, Front office Manager

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• User:Roberto V

  Trip type: Couples

  Excelent

  16 Jan 2026

  Very good experience and service of Roberto. ............................................................... Hotel Manager, Owner at ibis Zurich Messe Airport, responded to this review Dear Roberto,Thank you for your feedback.It is fantastic to hear you enjoyed your time at ibis Zürich Messe Airport.We are delighted our team’s dedication made your stay memorable. Your kind words about our convenient location and well-kept rooms are greatly appreciated.We look forward to welcoming you back. Best wishes,Maria Tanousi, Front office Manager

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• User:Oliver H

  Trip type: Business

  Ibis Zürich Messe Stay

  16 Nov 2025

  What a wonderful hotel, served by the excellent Alpha. An absolute gent!Clean hotel, great food, great atmosphere!!! Hotel Manager, Owner at ibis Zurich Messe Airport, responded to this review Dear Oliver,Thank you for this high rating.We are thrilled that your experience at ibis Zürich Messe Airport was so enjoyable.Our team takes pride in delivering attentive service and maintaining spotless accommodations, and we're delighted this enhanced your stay. It's fantastic that our culinary offerings and welcoming atmosphere contributed to your positive memories of our hotel.We look forward to welcoming you back. Best wishes,Maria Tanousi, Front office Manager

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• User:Nancy W

  Trip type: Family

  Would not recommend.

  17 Sept 2025

  We booked for one night prior to a flight out of Zurich Airport. We just needed a quiet, clean hotel that was close to the airport. We read a review that there was a free shuttle, but that was not the case. We were three travelers - my husband and me, and my 82-year old mom. We needed a room for 3 people. We were provided with a handicapped room with a bed, a rollaway, and a desk/chair. There was one side table. There was nothing else in the room. There was no place to put clothes. The wall sockets near the bed did not work. The USB sockets near the bed did not work. The only electrical socket that worked was by the door to the hall. No clocks to tell what time it was, and when trying to arise early to catch a flight, you want to know what time it is.The bathroom looked like something from a hospital. No shower stall - just a curtain pulled across the ceiling to separate the water from hitting the toilet and the sink. There was someone's hair left on the piece of metal between the shower and the toilet. The bottom of the shower current was brown. The grout was peeling by the sink. It was not pleasant. I did not use the "shower" as it would get the entire bathroom floor drenched, and instead washed my hair in the bathroom sink. Hotel Manager, Owner at ibis Zurich Messe Airport, responded to this review Dear Nancywc,Thank you for taking the time to share your feedback.We sincerely apologize that your experience fell short of expectations in several areas. While our rooms were comprehensively refurbished in 2018 with attention to functional design, we recognize the configuration you describe doesn't meet every guest's needs. Our front desk team is always available to address maintenance concerns like non-functioning sockets during stays.Regarding mobility needs, we offer nine accessible rooms and shuttle services available on request to facilitate airport transfers. Our housekeeping team has been reminded to double-check bathroom sanitation protocols, particularly in high-use areas.We hope to welcome you back for an improved stay in the future. Kind regards,Maria Tanousi, Front office Manager

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• User:Crsumit

  Trip type: Friends getaway

  Budget stay, tiny rooms

  13 Sept 2025

  The Ibis Messe Zurich Hotel feels more like a transit stopover than a full-service hotel. We chose it mainly because the prices were a bit lower than regular Zurich hotels. The rooms, however, are extremely compact—so much so that opening a suitcase comfortably can be a challenge.One surprising (and slightly amusing) discovery was the air conditioning—or rather, the lack of it. Despite vents in the room, the staff politely confirmed that they were only for air circulation, not cooling. Since it was warm in September, this made the stay less comfortable.Reception service was fine, nothing extraordinary. The real highlight was the breakfast spread: a good mix of fresh breads, cheeses, cereals, and coffee, which made for a satisfying start to the day. The hotel also has the advantage of a large parking area right in front of the property, which is convenient.Overall, it’s a budget-friendly option if you’re passing through, but not ideal if you’re expecting comfort and space. Hotel Manager, Owner at ibis Zurich Messe Airport, responded to this review Dear Sumit.Thank you for taking the time to share your experience with us.We appreciate you choosing our hotel as your value-conscious option in Zurich. Our team takes pride in offering a diverse breakfast selection at Charlie's Corner, featuring fresh Swiss bakery items and specialty coffees to energize guests' mornings.However, we sincerely regret that certain aspects of your accommodation fell short of expectations. Our compact room design focuses on efficient use of space while maintaining essential comforts, with recent upgrades to storage solutions. Regarding climate control, our system prioritizes air circulation quality year-round, though we understand this might differ from traditional cooling methods during warmer seasons.Lastly, we're delighted you found our front parking area convenient for your travels. Its proximity to both the airport terminals and public transport hubs remains a valued asset for mobile guests like yourself.We hope to welcome you again in the future. Kind regards.Maria Tanousi, Front office Manager

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