Kameha Grand Zurich, Autograph Collection

Recent Reviews: 952

• User:nedguy

  Trip type: Business

  Nice rooms and front desk staff, restaurant wasn’t great

  17 Mar 2026

  The rooms are very nice, they are clean, well appointed, and fairly large by European standards. Everyone at the front desk were friendly and helpful. Check-in was efficient and it’s very well located on the tram line making it easy to access the city while being close to the airport. The only negative was the breakfast which was just average. I always look forward to breakfast in European hotels which is typically far above US standards. Selections were limited and the quality/taste wasn’t quite there for the price charged. The staff in the restaurant weren’t the most welcoming in the hotel either.

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• User:DW123418

  Trip type: Solo travel

  Unusual kinky but comfortable luxury hotel near the Zurich Airport

  03 Mar 2026

  While not billed as an airport hotel, the Kameha is a short 3 stop tram ride (every 10 minutes) to/from ZRH and the closest Marriott property to the airport which is how I found myself checking into this very unusual property for one night prior to a morning flight. This is an Autograph collection property which is billed by Marriott as independent and featuring "unique Swiss design". Check-in was quick and my Marriott status was immediately acknowledged (more than the usual at an actual Marriott property). I was told that I was getting an upgrade and didn't pay much attention until I opened the door of my room to find a somewhat kinky James Bond theme throughout including red walls and maroon padded leather sliding doors on 2 sides of the bathroom that effectively opened it into the room, including a freestanding tub that basically was right in the center next to the bed. There was also a faux safe that opened to reveal the minibar and actual mini-safe. Other decor included a gold sequined sofa and plenty of mirrors. Not your average airport hotel! While seeming to be designed for a tryst of some kind, the room was actually quite comfortable with a choice of daytime, lounge and evening lighting, automatic blinds and a large TV. I'm not sure how many rooms of this type are at the hotel but they also feature very large suites that include among other things treadmills in rooms, etc. Worth noting that the hotel has a well-equipped gym on the top floor and breakfast in the morning (included with my Marriott status) was a large varied buffet served in the hotel's main restaurant. If you need to stay near the Zurich Airport, the hotel is definitely a change from a humdrum airport hotel and if you are looking for adventure this is definitely a perfect option. Iyad Alzoubi, Guest Services / Front Office at Kameha Grand Zurich, Autograph Collection, responded to this review Dear guest,Thank you for taking the time to share your thoughtful review and providing details about your experience at the Kameha Grand Zurich, Autograph Collection. We're glad to hear that check-in was quick and your Marriott status was recognized, along with your appreciation for the unique and adventurous design of the property. It’s also great to know that you found your room comfortable and enjoyed features like the lighting options, automatic blinds, and breakfast buffet. Your feedback about the distinctive room theme and other elements of the hotel provides valuable perspective, and we’re glad the location was convenient for your travel needs. We appreciate your review and hope to welcome you back in the future!Warm regards,Iyad AlzoubiRoom Division Manager

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• User:sstaley

  Trip type: Couples

  A pleasant stay

  04 Nov 2025

  We stayed in the Kameha Grand Zurich for a long weekend to celebrate my birthday. It was close to the city however we decided to stay outside so we were able to see not the city centre. Occasionally we are out in the evening we take a taxi and during the day tome we jump tram and enjoy using the public transport.The facilities were good and the room was well-equipped and modern. The team was accommodating and the receptionist (young fella) on 15 Sept was so kind to let us have a late check out, which means a lot. The chef always made me a nice omelette in the morning. Iyad Alzoubi, Guest Services / Front Office at Kameha Grand Zurich, Autograph Collection, responded to this review Dear guest,Thank you very much for choosing the Kameha Grand Zurich to celebrate your birthday and for taking the time to share your wonderful feedback.We’re delighted to hear that you enjoyed your long weekend with us and appreciated our convenient location, modern facilities, and well-equipped rooms. It’s also great to know that our team contributed to making your stay special, especially our receptionist, for arranging a late check-out.Your kind words mean a lot to us, and I will be sure to share your compliments with the entire team. We hope to have the pleasure of welcoming you back to the Kameha Grand Zurich for another memorable stay soon.Warm regards,

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• User:NRSAFlyer

  Trip type: Solo travel

  Uniquely Autograph

  17 Oct 2025

  This was my stay at an Autograph Collection property and I was very impressed. First of all, from Zurich Airport, this is an easy journey of about 15 minutes tram (#10 or #12) to the hotel stop. Then maybe a 3 minute walk to the hotel. This tram line also went to downtown Zurich and the main train station. That is about 25 min (because of frequent stops.) I would absolutely stay here on my next stay because the quality and price of this hotel far exceeded being in the city center and paying triple the hotel price. Special recognition goes to the friendly and professional front desk representative - Mitja - who on multiple times used my name, recognized my elite status (several times), gladly answered questions and chatted while he checked me in. I was upgraded to the Workout Suite. There are multiple variations on suites, such as the James Bond Suite, the Space Suite, etc. My room had a treadmill, weights, a running track-marked floor and stretching wall. The room and bathroom were HUGE - occupying a corner with windows down the full sides of two walls. There were several Swiss inspired furnishings - like the bank vault style handle pulls and the desk lamp. My room had a separate shower and giant bathtub (featuring a chandelier over the tub.). The temp controls worked well and were easy to understand. The bed was very comfortable and in European style, offered separate duvets for each side of the bed. The duvets were just the right weight that I didn't wake up hot or cold. Even at max brightness, I could have used more room lighting - especially when packing up my suitcase. I thought the light switches were a tad hard to find and control when entering a dark room or turning them on in the middle of the night. I had the breakfast buffet in the morning and found plenty of offerings I liked. There were customizable omelets and the pastries were all incredibly fresh. I look forward to my next visit! Iyad Alzoubi, Guest Services / Front Office at Kameha Grand Zurich, Autograph Collection, responded to this review Dear guest,Thank you so much for taking the time to share such a thoughtful and detailed review of your recent stay with us at our Autograph Collection property.We are truly delighted to hear that you had such a positive experience—from the convenience of our location and easy access via tram, to the unique design and spacious comfort of your Workout Suite. It’s wonderful to know that the little touches, such as the Swiss-inspired furnishings and thoughtful room features, made a lasting impression.A special thank you for recognizing Mitja at the front desk. We are very proud to have him on our team, and we’ll be sure to share your kind words with him—he’ll be thrilled to know he helped make your stay memorable.We also appreciate your constructive feedback regarding room lighting and the accessibility of the light switches. We will certainly take this into account as we continually look for ways to improve our guest experience.It was a pleasure to host you, and we can’t wait to welcome you back for another exceptional stay. Perhaps next time, you’ll have the chance to explore one of our other uniquely themed suites!Warm regards,

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• User:Ankur G

  Trip type: Family

  Not a Marriott types hotel, very ordinary with almost no housekeeping, unwelcoming staff.

  07 Oct 2025

  First off, this doesn’t look like a Marriott property and that too autograph collection. Hotel housekeeping is 0/10, they left rooms dirty on each day of our stay. Zero courtesy, never picked up trash or even care to take off towels on floor. Rooms are very small, amenities are sub standard, food at restaurant was bland and expensive. I would not recommend this hotel to anyone. This is not the type of hospitality you get at Marriott hotels. Unwelcoming staff and rooms both were a showstopper. Iyad Alzoubi, Guest Services / Front Office at Kameha Grand Zurich, Autograph Collection, responded to this review Dear guest,Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience fell so far below expectations, especially for a Marriott Autograph Collection property.We sincerely apologize for the issues you encountered with housekeeping, the service from our team, and the overall quality of the amenities and restaurant. Your description does not reflect the standards we aim to uphold, and we fully understand your disappointment.Please know your comments have been shared with our management team and department heads to address these concerns directly and take corrective action.We appreciate you bringing this to our attention and regret that we did not deliver the level of hospitality you rightfully expected.

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