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Novotel Zurich City-West

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Novotel Zurich City-West

locationZurich, Zurich

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About Novotel Zurich City-WestAbout Novotel Zurich City-West

Location

This city hotel is centrally located at the heart of Zurich just 7 minutes walk from the city centre. The theatre as well as the Maag Music Hall are to be found in the near vicinity and Hardbrücke tram station lies just 300 m from the hotel.

Facility

The hotel has 137 non-smoking rooms, including 2 single rooms, which are located on 5 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Comfortable sun loungers are available on the sun terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, callisthenics and aerobics. A spa and solarium are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Zurich City-West Amenities at Novotel Zurich City-West

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

300 m

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

505

Very Good

776

Average

285

Poor

94

Terrible

54

Recent Reviews: 1713

  • User:David O

    Trip type: Family

    Not a 4 star hotel

    rating02 Jun 2025

    This is a very utilitarian accommodation option in Zurich. While they sell themselves as a 4 star hotel, this is more of a 2-3 star motel type of facility. Not worth the price they are asking. The...

  • User:RamboNWAlberta

    Trip type: Couples

    A good choice for short stay

    rating31 May 2025

    We stayed here for one night before a train tour of Switzerland.. We thought the room was really well appointed, clean, good beds and having a couch was an added bonus. The breakfast room is a...

  • User:L9993MXrichardf

    Trip type:

    City centre hotel. you could be anywhere

    rating31 May 2025

    Its OK. Handy location for the office i was working, and not fair from the airport (15 mins) Staff friendly and helpful, food OK (I only had breakfast) Rooms are comfy enough if not very...

  • User:Maria C

    Trip type:

    Excellent!

    rating09 May 2025

    The service was great!! Location,Rooms,Atmosphere everything are perfect!!! Special thanks to 3G: Giannis, Giorgos, Grigoris!!!! Cu...

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