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Sheraton Hotel Zurich

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Sheraton Hotel Zurich

locationZurich, Zurich

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About Sheraton Hotel ZurichAbout Sheraton Hotel Zurich

Location

This hotel welcomes guests in Zurich.

Facility

The hotel has 3 lifts and features 197 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The chefs prepare delicious specialities during the show cooking.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Sheraton Hotel Zurich Amenities at Sheraton Hotel Zurich

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

4.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

442

Very Good

332

Average

87

Poor

33

Terrible

46

Recent Reviews: 940

  • User:Matthew L

    Trip type: Couples

    Excellent hotel, great value

    rating17 May 2026

    Lovely experience here. Front desk was very nice! Train close by that gets you to center city. Highly recommended Lambert Goerg, Guest Services / Front Office at Sheraton Zurich Hotel, responded to this review Dear Matthew L Thank you very much for your wonderful review! We are delighted to hear that you had such a lovely experience with us and that you appreciated the friendly service at our front desk. It’s also great to know that our convenient location and easy access to the city center added to your stay. Thank you for your recommendation—we truly appreciate it and look forward to welcoming you again soonBest regards

  • User:Tobbe K

    Trip type: Couples

    Nah,

    rating14 May 2026

    A very mediocre Sheraton hotel.Interior outdated. Needs an update.Had to pay 60-80CHF by taxi to go to Hauptbahnhof and city center. The local tram and national trains (in two directions) passes by every 2-3 minutes, which is very disturbing. Rooms are clean but made up very late every day. Even had to ask for make up the room one late evening.Booked a room with Club lounge access to have at least continental breakfast. Please don’t!!! They serve only croissants.The continental breakfast in the restaurant was 28CHF, not worth it! Full American 38CHF, didn’t try it.The ”dinner” as they call it, in the lounge is the saddest ever. The cold dishes was the same every night. The hot dishes was almost the same and very dry and very sad too. One evening vegetarian kebab, same kebab? was pork kebab the evening after. As it was heated too long, couldn’t tell the difference. Over all, no i would not book this Marriott Bonvoy hotel again. Sorry. Lambert Goerg, Guest Services / Front Office at Sheraton Zurich Hotel, responded to this review Dear Tobbe KThank you for sharing your detailed feedback about your experience at Sheraton Zurich Hotel. We appreciate the time you took to outline the areas where your visit could have been improved. We understand your concerns regarding the outdated interior, frequent disturbances from external transport, and the timing of room cleaning services. Additionally, we're sorry to hear that the offerings and quality in the Club Lounge and restaurant did not meet your expectations. Your comments about dining variety, freshness, and pricing have been noted. While you mentioned the rooms were clean, we regret that other aspects of your stay fell short of your expectations. Your feedback is invaluable in helping us understand guest experiences better, and we want you to know that it has been heard. Thank you for sharing your honest review with us.Best regardsSheraton Zürich Team

  • User:suthep1967

    Trip type: Family

    Whenever in Zurich this is the best place to stay. All the staff give so much care and attention to the customers.

    rating14 May 2026

    An excellent service by GM Mr Jan and his Team Mr Chris who is so attentive and helpful , Mr Louis and Ms Verana ( receptionist) who are always there to assist.Great Job! Keep it up and we look forward to returning very soon to enjoy your hospitality. Lambert Goerg, Guest Services / Front Office at Sheraton Zurich Hotel, responded to this review Dear Suthep 1967 ,Thank you very much for your wonderful feedback and for taking the time to share your experience.We are truly delighted to read that you consider us the best place to stay in Zurich and that our team’s care and attention made such a positive impression on your visit. Your kind words will be shared with our General Manager, Mr. Jan, as well as Chris, Louis, and Verana—recognition like this means a great deal to all of us.It is always our goal to provide warm, attentive, and personalized service, and we are pleased to know we succeeded during your stay.We sincerely look forward to welcoming you back very soon for another memorable experience.Warm regards,

  • User:huia

    Trip type: Family

    Nice Stay in Zurich

    rating08 May 2026

    We had a very good stay at this hotel in Zurich. Our Family Room was clean and large enough for 4 people with all the amenities we expected. All the staff we encountered were friendly and helpful. We arrived by car to the hotel. The car entrance is at the closest traffic light west of the hotel. Signs lead you to the parking lot and which spaces are designated for the hotel. The hotel’s elevators are directly connected to the lot. You will have to pay every time you enter/exit the parking lot, though you get a small discount if you pay at the hotel’s reception. There were some restaurants and a Coop supermarket by the hotel. Lambert Goerg, Guest Services / Front Office at Sheraton Zurich Hotel, responded to this review Dear Huia, Thank you very much for sharing your kind feedback about your stay in Zurich.We are delighted to hear that you had a very good stay with us and that your Family Room met your expectations in terms of space, cleanliness, and amenities. It is also wonderful to know that our team left a positive impression with their friendliness and helpfulness.We appreciate you highlighting the parking access and nearby facilities such as restaurants and the Coop supermarket—this will certainly be helpful for future guests.Thank you once again for your recommendation. We truly hope to welcome you and your family back again on your next visit to Zurich.Kind regards,

  • User:brodtj

    Trip type: Couples

    This hotel is worth it!!

    rating08 Apr 2026

    All around a true Sheraton winner, great hotel with excellent food. Lambert Goerg, Guest Services / Front Office at Sheraton Zurich Hotel, responded to this review Dear brodtj,Thank you so much for your fantastic review!We are absolutely delighted to read that you consider our hotel “worth it” and a true Sheraton winner—what a wonderful compliment. It’s especially rewarding to know that you enjoyed the quality of our food as well as your overall experience with us.Your kind words are a great motivation for our entire team to continue delivering exceptional stays to all our guests.We truly appreciate your support and look forward to welcoming you back again soon.Warm regards,Your Sheraton Zurich Team

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