Dar Es Salaam Serena Hotel

71+ photos

Dar Es Salaam Serena Hotel

Name: Dar Es Salaam Serena Hotel
Address: Ohio Street, Dar es Salaam, tanzania
Telephone: 0204 505 9777
Rating: 4.1

dar es salaam, tanzania

About Dar Es Salaam Serena Hotel

location

Located in Dar-es-Salaam, this urban hotel is ideal for business travellers.

facility

The hotel has 3 lifts and features 230 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Parasols on the terrace are also available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Dar Es Salaam Serena Hotel

Facilities (17)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceKids ClubPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (5)

MinibarTVBathrobesRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Outdoor Pool(s)Swimming PoolSaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Dar es Salaam, Tanzania

Ohio Street

Nearest airport18km

Nearest beach1km

What's nearby

Nearest beach1km
City centre1km
Nearest airport18km

Check-in from midnight · Check-out by 10:00 AM

Dar es Salaam, Tanzania

Ohio Street

Nearest airport18km

Nearest beach1km

What's nearby

Nearest beach1km
City centre1km
Nearest airport18km

Check-in from midnight · Check-out by 10:00 AM

User Rating & Reviews

4.1

Very Good

874 reviews

Value
Rooms
Cleanliness
Service

Excellent294
Very Good394
Average139
Poor31
Terrible16

Recent Reviews: 874

User: Hanspope D
Trip type: Business
Full Treatment and Service which offer
Best best Services in This Hotel.Best best Services in This Hotel.
User: ukeje o
Trip type: Business
Good stay
I had a particularly helpful experience with the concierge. Very helpful and polite Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you for your kind review. We are delighted to hear that you had such a positive experience with our concierge team. Providing helpful and courteous service is something we truly value, and your feedback mean… I had a particularly helpful experience with the concierge. Very helpful and polite Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you for your kind review. We are delighted to hear that you had suc…
User: Peter K
Trip type: Family
Exceptional service at Dar serena hotel
The hotel is truly exceptional. The environment is beautiful, extremely clean, and well maintained. The food is delicious and of outstanding quality. I absolutely love Serena Dar es Salaam Hotel. Every staff member you meet is warm, cheerful, and provides excellent service. You are treated so well that you can’t regret but want to return again and again. I highly recommend that anyone visiting Dar… The hotel is truly exceptional. The environment is beautiful, extremely clean, and well maintained. The food is delicious and of outstanding quality. I absolutely love Serena Dar es Salaam Hotel. Every staff member you meet is warm, cheerful, and provides exce…
User: TNJN79
Trip type: Couples
One night stay
The staff was very nice as were the rooms. We enjoyed our visit in the Kibo bar and dinner at the Serengeti restaurant. The reason I rated the hotel with a 4 instead of a 5 was the location. It really was a short stay - less than 24 hours - but very comfortable. Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you for taking the time to s… The staff was very nice as were the rooms. We enjoyed our visit in the Kibo bar and dinner at the Serengeti restaurant. The reason I rated the hotel with a 4 instead of a 5 was the location. It really was a short stay - less than 24 hours - but very comfortabl…
User: Saif A
Trip type: Couples
Best hotel in Dar es salam by all means
Best hotel in dar although under renovation no noise or disturbance. High quality comfortable beds and linen combined with massive breakfast and top notch service and other facilities. The reception are is big even one can hold business meetings. It jas excellent security. Charles Mbuya, General Manager at Dar es Salaam Serena Hotel, responded to this review Dear Guest,Thank you so much for y… Best hotel in dar although under renovation no noise or disturbance. High quality comfortable beds and linen combined with massive breakfast and top notch service and other facilities. The reception are is big even one can hold business meetings. It jas excell…

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