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Al-Minar Hotel

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Al-Minar Hotel

locationNorth Coast, Zanzibar

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About Al-Minar HotelAbout Al-Minar Hotel

Location

This hotel is located in Zanzibar City, about 200 m from a beach.

Facility

The hotel has a lift and features 22 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and fishing are available. Water sports available at the hotel include water skiing, windsurfing, sailing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. A spa, a sauna and massage treatments are available in the wellness area. Guests can enjoy a range of leisure facilities and activities, including an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Al-Minar Hotel Amenities at Al-Minar Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Massage

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      Sailing

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      Sauna

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

216

Very Good

151

Average

36

Poor

6

Terrible

6

Recent Reviews: 415

  • User:kowalskikriz

    Trip type: Couples

    Nice Place To Stay

    rating29 Aug 2024

    We spent our last night here.Very reasonable price.This is the centre of all attraction in stone town.The room were very clean.The staffs were very friendly and welcoming.I must recommend this to all my friends who would love to spend some nights in stone town.

  • User:C M

    Trip type: Family

    Great safe stay in Stone town

    rating08 Aug 2024

    .The staff and manager were so helpful and organised a trip at short notice to prison islands. The beds were very comfortable, the house staff were great and the towels were always in a lovely design and great service . The breakfast on the terrace was lovely. Would recommend a stay if you are in stone town .

  • User:Natacha S

    Trip type: Couples

    Worst Hotel customer service experience I had

    rating03 Jul 2024

    I had an incredibly frustrating and unacceptable experience at Al-Minar Hotel in Stone Town, Zanzibar. Upon arrival, the receptionist insisted I book via the Booking.com app, despite being right in front of him. After booking in front of him, I showed him the confirmation number and automatic payment reservation sent by the platform. He claimed he couldn’t find the reservation number. I showed him the references again, and he finally said it was okay.The next morning, as I was checking out, a new receptionist presented me with a fresh invoice and demanded I pay again. Despite showing all my reservation and payment confirmations, they claimed they couldn’t find anything under my name. I asked them to contact Booking.com, but they refused. I had to use my phone to call Booking.com, which resulted in a higher phone bill. The Booking.com agent wasn’t very helpful either; he put me on hold several times and said it would take about an hour to email the hotel, refusing to talk to the hotel staff. Being held at the hotel until I paid again was outrageous, and it caused me to miss my ferry and disrupt my entire journey.To make matters worse, the new receptionist became aggressive, yelling at me and cutting me off while I was trying to explain the situation, both in person and while I was on the phone with the Booking.com agent. It got to a point where her colleague had to ask her to give us space and continue the discussion with us.Since then, I have been bounced around by Booking.com trying to get reimbursed. As they are saying that the invoice given to me by the property is invalid and they need another one. Given the poor treatment I received, I have no desire to ever contact this hotel again. This is nothing less than a scam.I am now forced to try to reclaim the payment through my bank. This has been the worst customer service experience of my life I had at a hotel.Avoid this one at all costs.

  • User:Damarina

    Trip type: Family

    Ok hotel

    rating17 Jan 2024

    Ok hotel for a one night stop, max 2 nights. Great location for StownTown tour, also close to the airport by taxi 10$/20minutes.Did not catch the names - as a welcome the Receptionist was super friendly, but later during our stay, his colleagues - not so much, just the opposite.We hade an early flight, so we missed the breakfast on the last day, we asked if we could use the missed breakfast as a dinner on the last day with the surcharge- but they did not approve our request. So we paid the full amount for the dinner.Especially thanks to Restaurant staff and the chef, they were so nice, helpful and the food was super teasty.

  • User:Pi J

    Trip type: Family

    Quaint, quiet, and quintessentially cosy.

    rating04 Jan 2024

    The biggest compliment I can pay this hotel is that my wife did not complain about anything at all! All the things that she checks first - shower pressure, bed comfiness, aircon, breakfast, room towels, friendly and helpful staff - all received the thumbs-up.Additional Bonuses: For a mid-budget hotel, it is located in a fairly swanky hotel hood:it is virtually a stone throw away from the following - the beach, a fantastic retaurant called "6 degrees" and other great coffee shops and restaurants. Plus, any alleyway you choose to take (eastwards , that is) as you head out to explore Stone Town will lead you to any of the following - the Freddie Mercury museum, the Old Fort, the Night Market and many, many other places which you will discover as you go on your exploratory walk.This place is a gem and I personally, highly recommend it!

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