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Al Meroz Hotel

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Al Meroz Hotel

locationRamkamhaeng, Bangkok

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About Al Meroz HotelAbout Al Meroz Hotel

Location

This hotel is located in Bangkok.

Facility

The hotel has a lift and features 242 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite and pay-per-view channels, a radio and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics and a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. Full board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Al Meroz Hotel Amenities at Al Meroz Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

130

Very Good

75

Average

24

Poor

4

Terrible

16

Recent Reviews: 249

  • User:acutecs

    Trip type: Business

    Its a 3.5 star and definitely not 5!

    rating16 Dec 2025

    Definitely not a five star, not its service or room cleaniless. Its about comfort and safetiness. The room curtain was not black out and sunlight can comes right through on two sides. The bath without good hot shower and most importantly the water goes to the floor as the rim caught the water. I have to use all the towels to wipe after the bath. These are enough for me to file a review after the first night out of four more. 😣😣😣 Husen Mulsap, General Manager at Al Meroz Hotel Bangkok, responded to this review Dear Valued Guest,Thank you for sharing your feedback following your recent stay with us.First and foremost, please accept my sincere apologies for the experience you encountered. It is very concerning to hear that your stay did not meet your expectations, particularly in terms of room comfort, cleanliness, and bathroom functionality.The issues you described regarding the curtains not providing proper blackout, the inconsistent hot water, and the bathroom drainage are certainly not acceptable and do not reflect the standards we strive to maintain. I fully understand how frustrating this must have been, especially having to use towels to manage water overflow after your shower.Please rest assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action. We are also reviewing our quality control processes to prevent similar situations from affecting future guests.I am truly sorry that this has impacted your stay from the very first night. Should you still be in-house, I would greatly appreciate the opportunity to personally assist you—whether by arranging a room change or addressing these issues promptly to improve your remaining stay.Thank you again for bringing this to our attention. We genuinely value your feedback and hope to have the chance to restore your confidence in us.Warm regards,Management eam

  • User:Aminur69

    Trip type: Couples

    EXCELLENT

    rating21 Nov 2025

    We're group of friends stayed there for four nights. The hotel very good. Staff there is helpful. Breakfast is okay. But only possible I faced WiFi is very poor. ,, other than everything is fine. Thanks all the staff..... Husen Mulsap, General Manager at Al Meroz Hotel Bangkok, responded to this review At the same time, please accept our sincere apologies for the inconvenience caused by the WiFi connection. We understand how important a stable and reliable internet service is, and we are currently working on improvements to enhance connectivity throughout the hotel.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you and your friends back again in the near future.Warm regards,Management Team

  • User:Dev R

    Trip type: Business

    Worst Muslim HOTEL in Thailand

    rating12 Sept 2025

    Terrible Experience – Never Stay HereOur stay at Al Meroz Bangkok was one of the worst hotel experiences we’ve ever had. When we returned to our room, we were shocked to find the door left open and a watch missing. Instead of handling the situation with professionalism, the hotel staff added insult to injury.At checkout, when we complained, the staff accused us of stealing their bed linen cover (the middle liner). They even forced us to open all our bags for inspection in front of them – nothing was found, of course – but the entire process was humiliating and insulting.This hotel not only failed to provide basic safety and security but also treated us with complete disrespect. There is nothing special about this place to justify such horrible service and accusations.I strongly advise everyone to avoid Al Meroz Bangkok – if you value your belongings, your dignity, and a respectful experience, stay somewhere else. husen mulsap, General Manager at Al Meroz Hotel Bangkok, responded to this review Dear Dev R,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Al Meroz Bangkok. Please accept our sincere apologies for the distress and inconvenience you encountered during your stay.The safety, security, and comfort of our guests are our top priorities, and we regret that we fell short in meeting your expectations. We take your comments very seriously and will be conducting a thorough review of the incident with our management team to ensure this does not happen again.We deeply value your feedback as it helps us improve our services. While we cannot undo what has happened, we truly hope you might allow us another opportunity in the future to provide you with the warm hospitality and respectful service that we are known for.Sincerely,Husen MulsapAl Meroz Bangkok

  • User:alex-safian

    Trip type: Family

    Extremely Disappointing Stay – Not Worth the 5-Star Rating

    rating30 Jul 2025

    I had a very unpleasant experience at this hotel, especially during breakfast at their restaurant. I requested a sunny-side up egg, but the staff member simply pointed me to a tray of already cooked eggs. The one I picked was cold, so I had to go back and ask for a fresh one. Unfortunately, that wasn’t the only issue, almost all the food I tried was cold and far from fresh.The worst part? While checking the fruit section, I spotted a cockroach crawling alarmingly close to the dragon fruit platter. I immediately called the manager to witness the situation and filed a complaint. It was absolutely unacceptable and raised serious hygiene concerns.Additionally, the hotel itself feels old and outdated. There’s no way this place deserves a 5-star rating, it’s misleading and definitely not worth the price.Overall, I would not recommend this hotel. My experience was disappointing from both a service and cleanliness standpoint. Natthakorn Watcharapreeyakorn, General Manager at Al Meroz Hotel Bangkok, responded to this review Dear alex-safian,Thank you for your feedback. We are truly sorry to hear about the issues you experienced during breakfast and with the hotel’s overall condition. The concerns regarding food temperature and hygiene have been escalated to our culinary and housekeeping teams for immediate action.We also take note of your comments on the hotel’s appearance and will continue working on improvements.Please accept our sincere apologies for the disappointment caused, and we hope to have another opportunity to restore your confidence in us.Sincerely,The Hotel ManagementAl Meroz Hotel Bangkok

  • User:Subhan A

    Trip type: Couples

    Al meroz staff.

    rating26 Jul 2025

    Very great place for those seeking Islamic environment. Very supportive staff. And in particular the services extended by staff Giant was exceptional. Very developed a great bond during our stay at Al Metoz. Very nice person. Always very helpful. Natthakorn Watcharapreeyakorn, General Manager at Al Meroz Hotel Bangkok, responded to this review Dear 435subhana,Thank you for your kind review and for choosing to stay with us at Al Meroz Hotel.We are pleased to know that you enjoyed the Islamic environment we provide and that our team made you feel welcome and supported throughout your stay. Your special mention of Giant is greatly appreciated—we will make sure to pass along your kind words to him. He will be very happy to know that his service helped make your stay memorable.It was our pleasure to host you, and we truly hope to welcome you back to Al Meroz Hotel again in the near future.Warm regards,The Management

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