tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homethailand

Bangkok Hotel Lotus Sukhumvit

images

View Gallery

image url
image url

Bangkok Hotel Lotus Sukhumvit

locationSukhumvit, Bangkok

Share this Dealshare

About Bangkok Hotel Lotus SukhumvitAbout Bangkok Hotel Lotus Sukhumvit

Location

This city hotel is situated on Sukhumvit Road, one of the most pulsating and prestigious business and entertainment districts of the town. The Queen Sirikit National Convention Centre is a 5 to 10-minute car journey from the hotel. Prompong train station is just 2 minutes away on foot, and the Emporium Shopping Mall is a 4-minute walk away. Bangkok airport is just 30 km away.

Facility

The hotel has 9 suites, 118 single rooms and 97 double rooms, which are located on 30 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available. 3 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can relax and enjoy the sun loungers and parasols provided. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Bangkok Hotel Lotus Sukhumvit Amenities at Bangkok Hotel Lotus Sukhumvit

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Public Transport

500 m

Shopping opportunities

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

264

Very Good

545

Average

184

Poor

38

Terrible

32

Recent Reviews: 1063

  • User:Amy L

    Trip type: Couples

    Unprofessional – Hotel Closed With No Notice

    rating13 Nov 2025

    We booked this hotel directly through their official website in August for two stays during our Thailand trip (Nov 1–3 and Nov 9–11). After a 13-hour flight, we took an hour-long Grab ride to the property, only to find the entire hotel closed, driveway blocked, and a security guard showing us a printed notice on a clipboard stating the hotel closed September 8 for renovations and rebranding. Even our driver was shocked and confused.This hotel never sent us a single email, message, or notification that they were shutting down for renovations. So they closed after we booked, never informed their paying guests, took our money, and simply expected people to show up to a locked gate?To make it worse, a lady from inside the building came out and told us to “try Booking.com for a refund,” even though we booked directly with them. Completely irresponsible and unprofessional.Because of their incompetence, we were stranded in the rain with our suitcases, walking to five different hotels, all fully booked and left scrambling to find last-minute accommodations during Thailand's peak season.We emailed the hotel immediately that day to request refund for both of our reservations. They didn’t reply until November 11, the very end of our trip. Their response? A copy-and-paste email starting with “Dear Valued Guests, warm greetings…” followed by a long paragraph thanking us for our “continued trust and support” and saying the hotel had been closed since September for renovations. THE SAME NOTICE THE SECURITY GUARD HAD US READ. No explanation for why they never notified upcoming reservations. No responsibility taken. No urgency. And now that everyone is posting Google reviews about their recent experiences, they have since turned off their posting! Shocking!This was hands down one of the most unprofessional, inconsiderate, and poorly managed hotel experiences I’ve ever encountered. Even if they reopen under new management or a new name, I would avoid this place at all costs. Seek accommodations at the Holiday Inn if you’re staying in Sukhumvit area. They took us in right away.

  • User:Tourist101_AU

    Trip type: Family

    Terrible, nil communications, no refund - they're happy to leave booked customers in the lurch

    rating28 Oct 2025

    I booked in late July 2025 - and paid in-full - for a mid-Sept 2025 4-night stay. On 8 Sept 2025, I received an email saying the hotel was rebranding but "You don’t need to do anything... Everything about your booking and the address of the property remains the same". This was untrue, as I discovered on arrival. Given the above email, we arrived assuming the hotel was open - but it wasnt - see pics. This left us stranded at 10pm at night having to pay extra for a late booking elsewhere. The owners obviously dont have much concern for customer experience. We were left in the lurch, financially and logistically. I would avoid this hotel at all costs. A considerate hotel would have emailed customers saying the hotel was closed and refund us beforehand - so we could book elsewhere. But they didn't have the decency to do this. We have never even been contacted by the hotel afterward and never received a refund from them or any compensation. Booking.com did refund us however. It is not clear why the hotel failed to respond to multiple web chat and email enquiries, before and after arrival. Why couldn't they even respond? Very very disappointed. AVOID.

  • User:Pico4450

    Trip type: Family

    I recommend this hotel nothing

    rating03 Aug 2025

    The hotel was very clean. The Reception team was very nice people and I have a misunderstanding in the beginning because of the language but everything is fine. I recommend this hotel. It’s really nice and very clean. I stayed there the second time for us everything is nice

  • User:VIKRANT N

    Trip type: Business

    Fresh and beautiful as the name suggested

    rating16 Jul 2025

    A very good centrally located star hotel in business area.It has vergreat ambience very professional staff and big rooms. The food is good there is a 24 hours professional spa with a nice swimming pool. In sukhamvit area this is such a real deal.

  • User:Steve T

    Trip type: Family

    Disappointed!

    rating11 May 2025

    I booked pre paid room only rate via Booking. Com. When I checked in the young kid on reception insisted that I pay extra for my wife as their rules state you pay per person! Be careful of this. I got my money back the next morning after escalating to the manager who was off when I checked in. In addition, our shower was broken, as was the toilet. The rooms are tired looking. There are plenty other better options nearby, even if you pay a little extra, it is worth it.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot