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Citadines Sukhumvit 11 Bangkok

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Citadines Sukhumvit 11 Bangkok

locationSukhumvit, Bangkok

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About Citadines Sukhumvit 11 BangkokAbout Citadines Sukhumvit 11 Bangkok

Location

Located in soi 11, this apartment hotel offers its guests a winning location. Emerging as an area renowned for fun and colour, it is home to a vibrant night market, as well as restaurants and pubs, and is a popular haunt for tourists and expatriates. Villa, expatriates' number-one grocery store, is opposite, while shopping centres, hospitals and schools are nearby. The Nana Skytrain Station is also just a 15-minute walk away. Nearby attractions include Lumpini Park and Queen Sirikit Convention Center, which are both a 10-minute drive away, and Siam Paragon and Emporium, both 15 minutes away by car. The nearest beach is at Pattaya and Suvarnabhumi Airport and Don Mueang International Airport are both 45 km away.

Facility

The apartment hotel has 127 apartments, which are located on 8 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a queen-size bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. Leisure activities and facilities at the hotel include aerobics or, for a fee, a gym. The apartment hotel has a number of entertainment facilities available, including an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Citadines Sukhumvit 11 Bangkok Amenities at Citadines Sukhumvit 11 Bangkok

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

346

Very Good

433

Average

152

Poor

46

Terrible

26

Recent Reviews: 1003

  • User:jeremysev

    Trip type: Solo travel

    Excellent choice for Solo traveller, not for young families in my view,

    rating31 May 2026

    This a fantastic place, i enjoyed every minute of my stay, the hotel staff were very nice, pleasant and very professional. The location is terrific, right in the heart of Soi 11 off the main Sukhumvit Rd, which is very close to the MTS Nana Station. The Hotel has its own Tuk Tuk which you can request take you to the MTS or collect you, which i found a real plus on the very hottest and most humid days. The place was immaculately clean, and I had a super room, and a cleaner named Zin who was funny and giggly and did an expert job of cleaning up my room every morning. I booked the top of the range room and it was huge with a galley kitchen, separate WC room, a bathroom with bath shower and sink, and finally a lovely bedroom. Two huge AC machines were an absolute necessity, the humidity is high in late May as its the start of the rainy season. They warned me on arrival the room i had been allocated was at the front overlooking Soi 11 and its bars and was likely to be noisy, but frankly i hardly noticed the noise once the thick curtains were drawn. The hotel pool was nice also but more of an exercise pool being long and thin, many guests I saw were using it to do many lengths as part of a fitness regime. Breakfast was ok with a chef cooking you fresh scrambled eggs or omelettes. There was juice, fresh water melon and other fruit, salads and other asian hot breakfast options. Only complaint it would be better if the fruit and juices were kept under ice cold conditions as they became warm if you breakfasted late. Final thoughts, if you don't like people of Indian decent I would not advise staying here. Many Indian families were there when i was and I did grow tired of there loudness and inability to keep there kids under control, as well as there lack of consideration for other guests of the hotel, whilst just relaxing in the reception area. This hotel is excellent value for money, I would highly recommend. Samak Rangsri, Guest Services / Front Office at Citadines Sukhumvit 11 Bangkok, responded to this review Dear Jeremysev, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a wonderful stay.We look forward to welcoming you back again. Best regards, MarkSenior Guest Service Manager

  • User:Olivia M

    Trip type: Couples

    Worth the money

    rating05 May 2026

    Inexpensive, only stayed for a night. The aircon was incredible!! The staff were all so lovely, friendly and helpful. The pool/facilities were also great (a little small though) breakfast was okay (saved by the egg station!) Samak Rangsri, Guest Services / Front Office at Citadines Sukhumvit 11 Bangkok, responded to this review Dear Olivia M, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a wonderful stay.We look forward to welcoming you back again. Best regards, MarkSenior Guest Service Manager

  • User:CalinMaftei

    Trip type: Solo travel

    Refined comfort

    rating02 Feb 2026

    Refined hospitality and exemplary leadershipAs a journalist accustomed to first-class hotels, and as a returning guest, I can say with confidence that this property continues to distinguish itself through consistency, professionalism, and genuine hospitality.From the moment I arrived, I was welcomed with warmth and discretion, and throughout my stay the level of service remained impeccable. A special mention goes to Mark, the manager, whose leadership is both understated and highly effective. His attention to detail and composed presence set the tone for an operation that runs seamlessly.The front desk team — Lekkie, Kartoon, and Ing Ing — exemplify true professionalism: attentive, gracious, and always courteous. Each interaction was handled with efficiency and genuine care, creating a refined and reassuring guest experience.I was equally impressed by the security team, Arbiding and Charon, whose professionalism, attentiveness, and polite demeanor contributed significantly to a strong sense of comfort and safety throughout my stay.Even among top-tier hotels, such a well-coordinated and genuinely service-driven team is rare. This level of excellence is precisely why I return, and why I would recommend this hotel without reservation — not only for its standards, but for the people who uphold them with such distinction. Samak Rangsri, Guest Services / Front Office at Citadines Sukhumvit 11 Bangkok, responded to this review Dear Companian616721, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a wonderful stay.We look forward to welcoming you back again. Best regards, MarkSenior Guest Service Manager

  • User:Eydam D

    Trip type: Couples

    5 star or more - gem in bangkok

    rating29 Oct 2025

    Wonderful hotel with super attentive staffs, we would definitely come back again.Thank you Team Citadines for making our stay memorable and pleasant Samak Rangsri, Guest Services / Front Office at Citadines Sukhumvit 11 Bangkok, responded to this review Dear Eydam D, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a wonderful stay.We look forward to welcoming you back again. Best regards, MarkSenior Guest Service Manager

  • User:Shankar S

    Trip type: Couples

    Best Value Stay in Sukhumvit 11: Citadines Sukhumvit 11 Hotel-Apartment

    rating26 Mar 2025

    Sukhumvit 11 is the best place to stay, as it is lively 24/7, and the Citadines Sukhumvit 11 is one of the best hotel-apartments in the area. It has almost everything, including a pool, gym, and rooms with functional kitchens, complete with a stove. The BTS station is less than a 5-minute walk from the hotel. This place offers great value, with complimentary Tuk Tuk pick-up and drop-off from the hotel to Nana BTS station, as well as a good coffee machine in the reception area. The staff is also very nice once you get to know them. A special shout-out to AEK for exceptional service — always there to help. I would totally recommend this place!My suggestions: Try to get a room on the 8th floor, facing away from the busy Sukhumvit 11 road. Also, some rooms have tubs, so you may want to request one. For the Tuk Tuk, ask the hotel for the number so you can call them for pick-up from Nana Station (we used this service a lot; the hotel sent the Tuk Tuk to pick us up every time). Samak Rangsri, Guest Services / Front Office at Citadines Sukhumvit 11 Bangkok, responded to this review Dear Shankar3, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a wonderful stay.We look forward to welcoming you back again. Best regards, MarkSenior Guest Service Manager

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