Grace Hotel

Recent Reviews: 173

• User: Global26634579225

  Trip type: Friends getaway

  Staffs Need Training in Hospitality

  This is my 5th or 6th time staying at this hotel and this time I have brought my school friend who visited Thailand for the first time. I prefer this hotel just because I can rent their smoking rooms and I can eat, sleep and smoke cigarettes in the same room. However, my friend checks out on 20th May while I will be staying a few more days. When he showed some interest in playing the bowling, I in… Read moreThis is my 5th or 6th time staying at this hotel and this time I have brought my school friend who visited Thailand for the first time. I prefer this hotel just because I can rent their smoking rooms and I can eat, sleep and smoke cigarettes in the same room.… Read more

• User: office o

  Trip type: Couples

  Ripped me off

  I admit I not I miss the old Grace hotel , it was kind of dirty always crazy things going on. Staff then was more helpful, and polite.Room service spilled a tray of food in my room which wasn’t a problem in itself. But I had to clean it up with a towel because no way to walk around. Next day I checked out they charged me 200 for a hand towel even though I didn’t make the mess. I should have just m… Read moreI admit I not I miss the old Grace hotel , it was kind of dirty always crazy things going on. Staff then was more helpful, and polite.Room service spilled a tray of food in my room which wasn’t a problem in itself. But I had to clean it up with a towel because… Read more

• User: Sagor C

  Trip type: Family

  Worst Receptionist Ever!!!!

  Staying at this hotel for the second time and just checked-in around 2 hours back today, 1st February 2026.I have made reservations for two rooms, one for my mom and another for me. Paid a deposit of 2,000 Thai Baht while checking-in and 50% online for the whole stay.After coming to my room, I’ve called and requested laundry services since I’ve come from Kuala Lumpur.One of the lady colleagues fro… Read moreStaying at this hotel for the second time and just checked-in around 2 hours back today, 1st February 2026.I have made reservations for two rooms, one for my mom and another for me. Paid a deposit of 2,000 Thai Baht while checking-in and 50% online for the who… Read more

• User: Fathima Mehrin V

  Trip type: Family

  GRACE HOTEL REVIEW

  Im with my family in Thailand for a few days with my family, we have been shifting places like first we went to phuket , pattaya, and now final bangkok. But of all the hotels we stayed this hotel was the only hotel we experienced a bad service. We booked an room with extra double bed for my kids. When we checked the room after check in the room was so bad with cracked walls and door, among all we… Read moreIm with my family in Thailand for a few days with my family, we have been shifting places like first we went to phuket , pattaya, and now final bangkok. But of all the hotels we stayed this hotel was the only hotel we experienced a bad service. We booked an ro… Read more

• User: Qalib A

  Trip type: Friends getaway

  Very very bad experience

  We book a room and when we go to the room at night normally we go to room at night, because day time we spend outside the hotel, we can't sleep properly due rat 🐁, rat is inside our room very dirty room no properly cleaning and staff behavior is very rude, very bad experience our in this hotelWe book a room and when we go to the room at night normally we go to room at night, because day time we spend outside the hotel, we can't sleep properly due rat 🐁, rat is inside our room very dirty room no properly cleaning and staff behavior is very rude, ve… Read more