Graceland Bangkok by Grace Hotel

Recent Reviews: 38

• User: sarah s

  Trip type: Friends getaway

  Disappointing service despite good location

  “Unexpected experience. Upon arrival, we were surprised that some basic services, such as using the restroom in the reception area, were restricted only to guests. Later, after making a reservation, we still faced difficulties with the service, and the reception was not as welcoming as expected. I hope the management improves the hospitality experience in the future.”“Unexpected experience. Upon arrival, we were surprised that some basic services, such as using the restroom in the reception area, were restricted only to guests. Later, after making a reservation, we still faced difficulties with the service, and the recepti… Read more

• User: abdullahaX3419BR

  Trip type: Friends getaway

  No extra key for the room

  Today I checked in, and I was shocked that the hotel don’t have extra key for the room they gave me only one card and when I asked for one more key they said they don’t have stock… I’m not sure what’s wrong with the hotel the service always better beforeToday I checked in, and I was shocked that the hotel don’t have extra key for the room they gave me only one card and when I asked for one more key they said they don’t have stock… I’m not sure what’s wrong with the hotel the service always better before

• User: Scott H

  Trip type: Family

  Ok place to stay

  Good location, we had a very spacious room, plenty of drinking water provided Room was clean.The room was however in need of a freshen up. Some of the wall linings were coming away looked like water damage.Over all room was comfortable and clean.Staff were mostly friendly a bit hit and miss with customer service. Some very helpful others if you wanted something it felt like you were imposing on th… Read moreGood location, we had a very spacious room, plenty of drinking water provided Room was clean.The room was however in need of a freshen up. Some of the wall linings were coming away looked like water damage.Over all room was comfortable and clean.Staff were mos… Read more

• User: BlandineT22

  Biggest disappointment of our trip to Thailand. A FUIR !

  We had booked the honeymoon suite, and this was the biggest disappointment of our trip to Thailand.Rude staff (after more than a month we are still waiting for the expected refund). They speak very little English.The room lacks finishes.The food is very spicy even though we asked for No Spicy.👉We do not recommend at all. I advise you to choose another hotel than this one.We had booked the honeymoon suite, and this was the biggest disappointment of our trip to Thailand.Rude staff (after more than a month we are still waiting for the expected refund). They speak very little English.The room lacks finishes.The food is very spicy… Read more

• User: Daniel1982D

  Quarantine Hell or Heaven

  My husband spent hours upon hours trying to choose the right accommodation for our 15 night quarantine. I needed to work, so somewhere to work, internet and space for him to escape me were essential. My husband is also quite fussy, so we were nervous about the food options that would be available.Upon arriving at the hotel, the check in took 10 minutes with the nurse and we went straight to our ro… Read moreMy husband spent hours upon hours trying to choose the right accommodation for our 15 night quarantine. I needed to work, so somewhere to work, internet and space for him to escape me were essential. My husband is also quite fussy, so we were nervous about the… Read more