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Novotel Bangkok Sukhumvit 20

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Novotel Bangkok Sukhumvit 20

locationSukhumvit, Bangkok

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About Novotel Bangkok Sukhumvit 20About Novotel Bangkok Sukhumvit 20

Location

This hotel is set in the heart of Bangkok, just a few minutes away from Sukhumvit road and the new Queen Sirikit Convention Centre. The important Silom, Sathorn and Rachadaphisek roads are also easy to reach. The hotel affords quick, direct access to the airport and all important city sites and is just 30 km away from Bangkok Suvarnabhumi Airport, and 20 km away from Bangkok Don Muang Airport.

Facility

The hotel has 32 junior suites, 2 suites, 110 single rooms and 91 double rooms, which are located on 25 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. Leisure activities and facilities at the hotel include callisthenics, aerobics, a spa, a sauna, a beauty salon and massage treatments or, for a fee, a gym. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Novotel Bangkok Sukhumvit 20 Amenities at Novotel Bangkok Sukhumvit 20

  • Facilities

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      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

    • -

      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Pool

    • -

      Gym

    • -

      Indoor Pool

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Tourist Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2103

Very Good

494

Average

103

Poor

27

Terrible

31

Recent Reviews: 2758

  • User:khayats

    Trip type: Business

    Nice stuff

    rating05 May 2026

    I’ve been well taking in charge by Fhasai. Very efficient and nice

  • User:Coo P

    Trip type: Friends getaway

    Dinner

    rating05 May 2026

    I came to Skyon 20. The atmosphere is great and relaxing, the food is delicious, and there’s a wide variety of cocktails. Also, thank you for the excellent service by k.japper elias August Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20, responded to this review Dear Valued Guest,Thank you very much for your wonderful feedback and for visiting Sky on 20 at Novotel Bangkok Sukhumvit 20.We are delighted to hear that you enjoyed the relaxing atmosphere, delicious food, and wide variety of cocktails. It is also wonderful to know that Khun Japper, Khun Elias, and Khun August provided you with excellent service and helped make your experience even more enjoyable.Your kind words truly mean a lot to our team, and we will be sure to share your compliments with them.We look forward to welcoming you back again soon for another memorable evening at Sky on 20.Warm regards,Kanta HanvesakulHotel Manager

  • User:Anushka S

    Trip type: Business

    Hosting good

    rating04 May 2026

    Good hospitality and great hosting by Fhasai Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20, responded to this review Dear Valued Guest,Thank you very much for your kind feedback.We’re delighted to hear that you enjoyed your stay and appreciated our hospitality. Khun Fhasai will be very pleased to know her service made a positive impression on you.We look forward to welcoming you back again for another great experience in the future.Yours sincerely, Kanta HanvesakulHotel Manager

  • User:Roam62456475132

    Trip type: Family

    The stay is very comfortable

    rating04 May 2026

    Fhasai and opal were really sweet and gave us early check in Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20, responded to this review Dear Valued Guest,Thank you for sharing your kind feedback.We’re delighted to know that you had a very comfortable stay with us. It’s especially wonderful to hear your appreciation for Khun Fhasai and Khun Opal, they will be very happy to know their warm service and assistance with your early check-in made a positive difference to your experience.We truly appreciate your support and hope to have the pleasure of welcoming you back again for another pleasant stay soon.Yours sincerely, Kanta HanvesakulHotel Manager

  • User:Barry C

    Trip type: Couples

    Wxcellent hotel!!

    rating04 May 2026

    Excellent hotel and location is amazing..fhasai checked us in and her service was excellent.. couldn't have been any nicer Chanida Kijruenpiromsuk, แผนกบริการทั่วไป / บริการส่วนหน้า at Novotel Bangkok Sukhumvit 20, responded to this review Dear Barry C,Thank you very much for your wonderful feedback and for choosing to stay at Novotel Bangkok Sukhumvit 20.We are delighted to hear that you enjoyed our location and had an excellent overall experience. Your kind words about Khun Fhasai are truly appreciated, she will be very happy to know that her warm and attentive service made such a positive impression.We sincerely appreciate your support and look forward to welcoming you back again soon.Warm regards,Kanta HanvesakulHotel Manager

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