Rakyim Siam

Recent Reviews: 2599

• User:Thierry-Meven

  Trip type: Family

  Each time an excellent experience

  18 Apr 2026

  The hotel's location makes it easy to reach all the important places in Bangkok. The bedding is high quality, and the welcome we received was, as always, excellent. The bedding is of high quality and the rooms are very clean and well insulated. The entire staff is discreet, available, polite, and very helpful. The breakfast is excellent, and the rooftop pool allows us to relax while ordering delicious cocktails and meals with a lovely view of Bangkok. We return to this hotel every time for all these advantages and the quality of service from the staff, especially the receptionist (Ms. Parada), who is very responsive and attentive to the customers. A big thank you ! Thierry and Daniela RakYim S, at RakYim Siam Hotel - Sukhumvit 15, responded to this review Dear Thierry & Daniela,Thank you so much for your continued trust and for sharing such a wonderful review.We are truly delighted to know that every stay with us has been an excellent experience. Your kind words about our location, cleanliness, bedding quality, and especially our team mean a lot to all of us. It’s always encouraging to hear that our service continues to meet your expectations each time you return.A special thank you as well for recognizing Khun Panrada — we will be sure to share your lovely feedback with her. She will be very happy to know she made your stay even more memorable.We are grateful for your loyalty and look forward to welcoming you back again very soon to your home in Bangkok.Best Regards,Pruetha WongweanGeneral Manager

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• User:MattiaMax

  Trip type: Couples

  Nice, but to improve.

  05 Apr 2026

  This hotel is located just a 10-minute walk from the vibrant nightlife of Nana and a 15-minute walk from the main train stations: Sukhumvit MRT and Asok BTS. It is situated in a quiet area, away from noise, making it a peaceful retreat. For those who prefer not to walk to the MRT or BTS, a Tuk Tuk service from the hotel is available every hour.The staff here is friendly, attentive, and professional, contributing to a pleasant stay. However, there are a few areas for improvement, which I hope will be addressed:1. **Passport Photo & Credit Card Deposit**: Upon arrival, the receptionist took a photo of my passport using their personal phone, which I found to be inappropriate. Additionally, I was asked to leave a credit card as a deposit, which I was not informed about beforehand.2. **Corridors Not Air-Conditioned**: The corridors of the hotel are not air-conditioned, which can be uncomfortable in the tropical climate.3. **Noisy Air Conditioning**: The air conditioning unit in the room is quite noisy. If turned off, the room becomes very hot, making it hard to sleep comfortably.4. **Bathroom Ventilation**: The bathroom in the room lacks proper ventilation. The exhaust fan, if there is one, is weak, and the space does not seem to be air-conditioned.5. **Shower Issues**: The shower hose in the bathroom was broken, causing water to flow slowly and unevenly.6. **Excessive Use of Plastic**: While I appreciate the hotel’s effort to conserve plastic, replacing a toothbrush daily seems wasteful and could be reconsidered.7. **Pool Maintenance**: The pool area requires attention. The water was not clean, and the lights in the water were not securely fastened. In fact, one of the lights had exposed wiring, which was a safety hazard. There was also litter on the pool floor, and the overall cleanliness of the area needs improvement. I would also suggest providing a menu at the tables around the pool.8. **Restaurant Quality**: The quality of food at the restaurant could be improved. I ordered a steak, which was supposed to be 200 grams, but it was much smaller than expected, and the quality was poor, though it was priced accordingly. Additionally, I found fruit flies in the cereal for breakfast, which was quite unpleasant and concerning.9. **Payment Issues**: When I attempted to pay with a credit card at the restaurant, I was told I had to go up to the pool area to make the payment, as there was no POS terminal in the restaurant.10. **Privacy Concerns**: A significant issue was the lack of privacy in the room. The bedroom window faces directly into the bathroom, which allows for complete visibility of the bathroom area. This is unacceptable and should be addressed by adding proper privacy curtains or frosted windows.11. **Dirty and Stained Carpet**: The carpet in the room was visibly dirty and stained, which detracted from the overall cleanliness and comfort of the space.12. **Card Activation Issues**: As soon as you remove the key card from the room's slot to leave, the room immediately heats up, making it uncomfortable to return to.13. **Minibar Suggestions**: The minibar could be improved by adding at least two snacks, as it currently only offers drinks, which feels somewhat limited for guests.Despite these concerns, I truly appreciated the friendliness and professionalism of the staff, which made my stay enjoyable. I hope the hotel will make improvements in the mentioned areas.Overall, I would still highly recommend this hotel, and I believe it has great potential with a few adjustments. RakYim S, at RakYim Siam Hotel - Sukhumvit 15, responded to this review Dear Mr. Mattia Sirbu,Thank you very much for your kind message and for taking the time to share your detailed feedback.It was truly a pleasure connecting with you personally, and I really appreciate your thoughtful suggestions — especially coming from someone with your experience in the hospitality field.We are taking your feedback seriously, particularly regarding room privacy and overall improvements, as we continue to enhance our guest experience.We look forward to welcoming you back again in the future — and I will personally ensure an even better stay next time 😊Best Regards,Pruetha WongweanGeneral Manager

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• User:Pioneer26277399982

  Trip type: Couples

  Great Value Stay, Minor Pool Letdown

  01 Apr 2026

  This hotel in Bangkok offers strong value for money. It’s about a 10-minute walk to a busy main road with shops, restaurants, bars, and transport, with a free shuttle available. Grab taxis and bikes are also easy to arrange.The area has a good mix of rooftop bars, casual spots, and nearby night markets, though there are more central locations if your focus is sightseeing.Rooms are a good size and breakfast is adequate. The main downside is the pool—small, with unclean glass panels and a slightly worn deck area. Limited sunbeds, shade by mid-afternoon, and occasional towel shortages were also issues. Drinks by the pool are reasonably priced.Overall, a solid option if you plan to spend most of your time exploring the city rather than at the hotel. RakYim S, at RakYim Siam Hotel - Sukhumvit 15, responded to this review Dear Joey,Thank you very much for taking the time to share such a detailed review of your stay with us 😊We’re really pleased to hear that you found good value in your stay and enjoyed the room size, convenient location, and our complimentary shuttle service. It’s great to know you were able to explore the area easily and make the most of what Bangkok has to offer.At the same time, we truly appreciate your honest feedback regarding the pool. Please accept our apologies for the cleanliness and maintenance concerns you experienced, as well as the limited sunbeds and towel availability. This is certainly not the standard we aim to deliver, and we have shared your comments with the team to take immediate action and improve these areas.Your feedback is very valuable to us as we continue to enhance our guest experience.Thank you once again for staying with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best Regards,Pruetha WongweanGeneral Manager

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• User:jake_johnson49

  Trip type: Family

  A good hotel in an even better location

  23 Mar 2026

  A decent hotel in a great location with a quick shuttle to terminal 21 and Asok with good travel links. Its abit of a walk down the soi but nevertheless still has 7-11 and food nearby. The staff were amazing and really helpful when needed which we really appreciated. I would recommend this for a short stay in Bangkok. RakYim Siam, General Manager at RakYim Siam Hotel - Sukhumvit 15, responded to this review Dear Jake,Thank you very much for your kind review and for choosing to stay with us.We’re really happy to hear that you enjoyed our location and found the shuttle service convenient for getting around Sukhumvit and Terminal 21. Yes, the walk down the soi can be a little bit, but we’re glad you still found plenty of nearby options like 7-11 and local food spots to enjoy 😊Most of all, it’s great to know our team made a positive impression on you — your kind words about their helpfulness truly mean a lot to us.Thank you as well for your recommendation, especially for short stays in Bangkok. We hope to have the chance to welcome you back again in the future.Best Regards,Pruetha WongweanGeneral Manager

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• User:Rachel S

  Trip type: Friends getaway

  Nice hotel

  26 Feb 2026

  Great little hotel breakfast was great Buffett style lots of choices hot and cold food . Staff lovely and helpful the lady at breakfast very helpful as I was on crutches . Ham at the roof top bar helpful. Great base to see Bangkok from sky train x Pruetha Wongwean, General Manager at RakYim Siam Hotel - Sukhumvit 15, responded to this review Dear Rachel,Thank you very much for your lovely review. We are delighted to hear you enjoyed the breakfast selection and that our team — especially the breakfast staff and Ham at the rooftop bar — took good care of you.It truly means a lot to know we could support you during your stay, and that our location made exploring Bangkok convenient.We look forward to welcoming you again soon at RakYim Siam.Warm regards,K. PruethaGeneral Manager

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