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Royal Benja Hotel

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Royal Benja Hotel

locationSukhumvit, Bangkok

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About Royal Benja HotelAbout Royal Benja Hotel

Location

This hotel is ideally situated in the heart of Bangkok on Sukhumvit Road, near the entertainment, shopping and business centres of Asok, Ploenchit, Rajadamri and Silom. Guests will find shopping and public transport in the immediate vicinity, and the hotel is located only a 10-minute drive from the Queen Sirikit National Convention Centre and offers easy access to the Expressway. It is only 30 minutes from Suvarnabhumi Airport.

Facility

Units include 2 junior suites, 2 suites, 46 single rooms and 342 double rooms located in a 30-storey main building and a 2-storey auxiliary building. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. There is a poolside snack bar as well. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. There is a wellness area with a spa, a steam bath and a beauty salon and, for an additional fee, a sauna and massage treatments.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including vegetarian dishes, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Royal Benja Hotel Amenities at Royal Benja Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Diving

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

500 m

Underground/Over ground Station

500 m

Bus Station

500 m

Park

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

211

Average

117

Poor

39

Terrible

27

Recent Reviews: 464

  • User:CINELOVER

    Trip type: Couples

    Royal Benja Hotel review

    rating14 Apr 2026

    Good location with plenty of restaurants and shops in Sukhumvit. About 10 minutes walk away from The Terminal 21 Shopping centre

  • User:Polly S

    Trip type: Family

    NOT FOR WOMEN!

    rating04 Apr 2026

    Not safe for women. I’ve been to Thailand before. No issues. This time round, no issues, until I get to this hotel. I’d stayed at several hotels before getting to this one and felt completely safe. Nearly every male guest here is unfortunately perverted. Sunbathing at the pool is impossible as all the vile men gather to watch you. I refused to take my cover off as the kept walking around me and my sister to get a better view. We decided to move these loungers out of the vile men’s view so we could finally enjoy the sun, but they then followed us to continue watching us, so we decided to get up and leave. They don’t care how uncomfortable you are. Ladies do not waste your money here as you won’t get your moneys worth as you won’t be able to enjoy the pool safely.Also, construction going on in or around the hotel, I’m not sure, but all I know is that every night and morning, there is loud drilling. So a good sleep isn’t guaranteed, especially with these rock hard beds.The air con makes a loud rackety noise every half an hour. All in all, just don’t stay here.

  • User:JC L

    Trip type: Business

    Bad customer service

    rating24 Mar 2026

    Dreadful and unfriendly service from duty manager at reception and worst dining experience as the staff did not know how to make sunny side up fried eggs and the breakfast supervisor pulled faces and was really unpleasant when asked for a coffee with milk but brought begrudgingly black coffee. The rooms and facilities are good just the service I'd bad and even though I asked to speak to the General Manager to give my feedback I was told he was not available but that he would contact me and nothing thus far which further confirms they are not in customer service and this is unprofessional and disappointing. This morning I asked twice for a coffee and after 2 people and 30 minutes I left for work without any. I wish I had not booked a room with breakfast! I would have saved a lot of hassle and money!

  • User:HongSonV

    Trip type: Family

    BEWARE OF THE SNEAKY CHARGES LIKE A SCAM!!!!!

    rating06 Mar 2026

    BEWARE OF THE SNEAKY CHARGES LIKE A SCAM!!!!!When we booked the room through Agoda, we did not request an extra bed. However, the system somehow added an extra bed charge without us noticing during the booking process. We only realized something was wrong when the amount charged to our bank was higher than the price we originally booked.During our entire stay, we never received any extra bed. Not a single one. Yet we were still charged for it.When we contacted Agoda, they gave us different and inconsistent explanations.First, they said the charge was because we had children staying with us. However, the hotel’s own policy clearly states that children under 12 who share the existing bed with parents stay free of charge.When we pointed out this policy, they changed their explanation and claimed that the hotel had “upgraded” our room, which supposedly included the extra charge.This makes even less sense.We never requested an upgrade, and no one informed us that our room had been upgraded at any point during check-in or during the stay. Only after we complained did this “upgrade” suddenly appear as a justification for the charge.In short:• We did not request an extra bed.• We did not receive any extra bed.• We did not request an upgrade.• We were never informed of any upgrade.Yet we were still charged for it.Instead of resolving the issue, Agoda and the hotel kept providing different explanations that contradict both the booking details and the hotel’s own policy.This experience seriously damages trust in the booking platform. I strongly recommend that other travelers carefully double-check their final payment details, because extra charges can apparently be added without clear notice.

  • User:marcd3578

    Trip type: Family

    Absolutely Unhygienic & Zero Accountability – Avoid at All Costs

    rating20 Jan 2026

    I had a terrible experience at Hotel Benja, Bangkok, and I strongly advise families—especially those with young children—to stay away.On the very first day, we found cockroaches inside our room. This is completely unacceptable and extremely unhygienic, particularly when travelling with a toddler. I immediately complained to the hotel staff and requested a room change, clearly explaining the health risk to my child.Despite this, the hotel flatly refused to change the room, claiming no rooms were available. This was a blatant lie—rooms were clearly available online at the same time. The staff showed zero empathy, zero urgency, and zero ownership of the issue.Given the condition of the room and the hotel’s dismissive attitude, we decided to check out the very next day. To make matters worse, the hotel refused any refund, even after acknowledging the complaint. This is nothing but poor customer service and unethical behavior.Dirty rooms, dishonest communication, and an absolute lack of concern for guest safety—this hotel fails on every basic hospitality standard. I will be posting videos as proof.Pathetic hygiene. Worse service. Never again.

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