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Shangri La Bangkok Hotel

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Shangri La Bangkok Hotel

locationRiverside, Bangkok

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About Shangri La Bangkok HotelAbout Shangri La Bangkok Hotel

Location

This luxury hotel is situated by the Chao Phraya River and is located around 20 minutes walk from the city centre. New Road and Silom Road, with their diverse shopping facilities, as well as harbour can all be reached within a few minutes walk. The elevated railway (Saphan Taksin Station) can be reached within 3 minutes. Bangkok Airport is located around 27 km away (around a 45 minute journey by public transport).

Facility

72 suites, 24 apartments, 371 single rooms and 359 double rooms are available to guests in a 25-storey main building and a 16-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The pool complex ensures comfortable swimming with its soothing salt water and 2 outdoor pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy tennis. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, squash, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Shangri La Bangkok Hotel Amenities at Shangri La Bangkok Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

9943

Very Good

2164

Average

574

Poor

242

Terrible

163

Recent Reviews: 13086

  • User:Anthea W

    Trip type: Couples

    Amazing!!

    rating08 Jun 2026

    First time to Thailand, three nights in Bangkok to start… I am the type of person to create a spreadsheet, review and compare every hotel then cross check against trip advisor and google review, compare prices across all platforms… you get the idea… I could not fault the Shangri-La Bangkok.. it started with the airport pick up in a Mercedes, to being whisked straight to our room instead of check-in at the front counter.. stayed in a Shangri-la wing horizon executive river view suite on the top level 25.. had drinks and canapés in the horizon club each evening which was nice.. Breakfast can be had on the ground level cafe with a large array of options or Horizon club which was a bit meh with the breakfast options..Great place to stay for your first time in Bangkok.. Book direct on their website as they have some good deals and use their app.. Communications SLBK, Owner at Shangri-La Bangkok, responded to this review Dear Anthea W, Thank you very much for your wonderful review and for choosing Shangri-La Bangkok for your first visit to Thailand.We are delighted to hear that your stay exceeded expectations, particularly after such thorough research and comparison. It is especially rewarding to know that you enjoyed the seamless arrival experience, from the airport transfer through to the personalised check-in experience and your stay in our Horizon Executive River View Suite.We are pleased that you enjoyed the Horizon Club Lounge and the stunning views from the 25th floor. We also appreciate your feedback regarding the breakfast experience in the lounge and will share your comments with the relevant team for review.Thank you for your recommendation, and we look forward to welcoming you back to Shangri-La Bangkok on your next visit to Thailand.Warm regards,Guest Experience, Shangri-La Bangkok

  • User:Leora J

    Trip type: Couples

    Helpful staff

    rating05 Jun 2026

    I like to thanks Mr. Tee at concierge he is very polite, very patient, give me good advice. I really enjoy his company. I really have a good time here and he is the best one among the other. Communications SLBK, Owner at Shangri-La Bangkok, responded to this review Dear leoraj665, Thank you very much for your wonderful review and for taking the time to recognise Khun Tee.We are delighted to hear that he made such a positive impression during your stay. Providing helpful recommendations, attentive service, and genuine hospitality are qualities we greatly value, and it is rewarding to know that Khun Tee exemplified these so well.Your kind words will certainly be shared with him, and we are confident he will be delighted to know he contributed to making your visit so enjoyable.We look forward to welcoming you back to Shangri-La Bangkok again soon.Warm regards,Guest Experience, Shangri-La Bangkok

  • User:juddyburton

    Trip type: Solo travel

    Always a good stay...

    rating04 Jun 2026

    Tried the krungthep wing for the 1st time. Overall very good, a tad out dated but having a outside river balcony was nice in the evenings. Room service was excellent and super fast. The laundry cost was on another planet, 2 boxers 2 horts 2 t shirts $70AU. You do get one use free of the mini bar. But i still cant understand the price they charge for a Beer Chang 150 Baht, they are 33 Baht at the shop across the road. Thats a 350% mark up. Nothing wrong with making money but come on.... Communications SLBK, Owner at Shangri-La Bangkok, responded to this review Dear juddyburton, Thank you very much for your continued support and for taking the time to share your feedback.We are delighted to hear that you enjoyed your first stay in the Krungthep Wing and appreciated the comfort of your room, the riverside balcony, and the efficient room service provided by our colleagues.We also appreciate your candid comments regarding laundry pricing and beverage charges. As with many international hotels, prices reflect not only the product itself but also the service, convenience, and overall guest experience. Nevertheless, we value your perspective and will share your feedback with the relevant team for consideration.Thank you once again for your review. We look forward to welcoming you back for another enjoyable stay.Warm regards,Guest Experience, Shangri-La Bangkok

  • User:the_stoddarts

    Trip type: Couples

    Lovely, but not quite the same in the Shangri-La Wing as our ‘old home’ in the Krungthep Wing

    rating31 May 2026

    We had a lovely six nights here in an Executive River View Suite King; this was located on the 8th floor. It was a good suite but being on a corner, the view from the bedroom and one from the lounge area was mostly of solar panels. The bed was extremely comfortable, plenty of good storage (had to request extra hangers), and good linens. The bathroom was also a good size with an excellent shower, two sinks, toilet, bath and great toiletries.We had access to the Horizon Club Lounge, on the 24th floor, for excellent views, food drinks and staff. We met some staff from the Krungthep Wing Riverside Lounge on previous visits and were extremely well looked after by two main teams: Ammy, Eye, Poy, Maprang, Qi and Wanisa and Oui, Ploy, Yi, and Mind. We also ate in Next2 and around the pool (from Next2) and both times, the food and service was excellent.We have been coming to stay at the Shangri La since early 2000’s and always select to stay in the Krungthep Wing. This is the second time we have had to stay in the Shangri-La Wing due to various closures in the Krungthep Wing. We hope to return in the future, but this will depend on the total functionality of the Krungthep Wing. Communications SLBK, Owner at Shangri-La Bangkok, responded to this review Dear the_stoddarts, Thank you very much for your wonderful review and, most importantly, for your loyalty to Shangri-La Bangkok over the years.We are delighted to hear that you enjoyed your stay in our Executive River View Suite and that you found the accommodation comfortable and well-appointed. It is particularly rewarding to know that the Horizon Club Lounge continued to provide the warm hospitality and exceptional service you have come to expect.Your kind recognition of Ammy, Eye, Poy, Maprang, Qi, Wanisa, Oui, Ploy, Yi, and Mind is greatly appreciated. We will be delighted to share your compliments with them, as they will be pleased to know they helped make your stay memorable.We truly appreciate your continued support and look forward to welcoming you back, hopefully with the full reopening and operation of the Krungthep Wing that you have enjoyed for so many years.Warm regards,Guest Experience, Shangri-La Bangkok

  • User:tristoncreke

    Trip type: Friends getaway

    Khun Archie made memorable stays.

    rating30 May 2026

    I would like to extend my sincere appreciation to Khun Archie for kindly arranging a birthday cake for my friend during our stay. It was such a thoughtful gesture, and my friend was truly surprised and delighted by the special arrangement.The attention to detail and genuine care shown by Khun Archie made the celebration even more memorable. We really appreciated the effort and warm hospitality, which reflected the excellent service provided by the hotel.Highly recommended! ⭐⭐⭐⭐⭐ Communications SLBK, Owner at Shangri-La Bangkok, responded to this review Dear tristoncreke, Thank you very much for your kind feedback and for sharing your experience.We are delighted to hear that Khun Archie's thoughtful arrangement of a birthday cake helped create a memorable and meaningful celebration during your stay. It is always our aim to provide personalised service and thoughtful touches that leave lasting memories.Your recognition of Khun Archie's dedication and warm hospitality is truly appreciated and will be shared with him and the wider team.Thank you for your recommendation and for choosing Shangri-La Bangkok. We look forward to welcoming you back for another memorable stay.Warm regards,Guest Experience, Shangri-La Bangkok

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