The Peninsula Bangkok

Recent Reviews: 5956

• User:Poon L

  Trip type: Family

  Excellent over time.

  22 May 2026

  Stayed at The Peninsula Bangkok for a staycation over the Labor Day holidays and had a very enjoyable experience overall. While the hotel is certainly a classic property, it has been exceptionally well maintained and does not feel dated in a negative way at all. Instead, it retains a timeless grand luxury ambience that is increasingly rare to find in Bangkok today.We stayed in a Deluxe Suite with a panoramic river view, which was beautiful both during the day and at night. The suite itself was spacious with a very ample living room area, excellent bedding quality, and a very comfortable overall layout. The TV and in-room technology were also very good. Bathroom facilities were excellent as well, particularly the strong water pressure and large bathtub. The only minor issue was that the hot and cold water controls were slightly confusing to operate initially. Amenities provided were very nice and in keeping with the hotel’s luxury positioning.Service throughout the stay was excellent, especially from the front desk and housekeeping teams. Staff were professional, attentive, and warm without being overly formal.The pool area remains one of the highlights of the property with very good service and a relaxing atmosphere overlooking the river. Food and beverage quality by the pool was also very good and enjoyable throughout the stay.Breakfast was perhaps the weakest aspect of the experience — it felt rather chaotic during peak periods and the selection could be broader compared to some newer luxury hotels in Bangkok. However, there was still enough variety to satisfy most guests.One feature that continues to make the hotel special is the excellent boat shuttle service connecting guests conveniently to ICONSIAM and the BTS system. It adds a uniquely Bangkok charm to the overall stay experience.Overall, a very pleasant staycation and a hotel that still delivers classic luxury extremely well. We would definitely return again for another Bangkok riverside escape. The Peninsula Bangkok, Other at The Peninsula Bangkok, responded to this review Dear Poon, Thank you very much for choosing The Peninsula Bangkok for your Labor Day staycation and for taking the time to share such a thoughtful and detailed review. We are delighted to know that you enjoyed the timeless luxury ambience of our property, the spacious Deluxe Suite with its panoramic river views, and the attentive service from our front desk and housekeeping teams. It is wonderful to hear that our pool area and boat shuttle service added to the charm of your stay. We also appreciate your constructive feedback regarding the bathroom water controls and the breakfast experience. Please rest assured that your comments have been shared with our team as we continuously strive to improve our guest experience. Your kind words are truly motivating for all of us, and we are thrilled to know that you would consider returning for another riverside escape. We look forward to welcoming you back to The Peninsula Bangkok soon. Warm regards, Pongsathorn Prasongjaroen Director of Rooms The Peninsula Bangkok

  Read more

• User:LizzyMcB

  Trip type: Couples

  Exceptional Service and Stunning River Views

  07 May 2026

  We had a wonderful stay at The Peninsula Bangkok and it was the perfect way to finish our Thailand holiday.From the moment we arrived, the service was impeccable. We were taken directly to our room and checked in there, which immediately made the experience feel relaxed and seamless. Our room on the 32nd floor had an amazing view overlooking the river and Bangkok skyline, especially at night.The hotel itself is elegant, peaceful and very comfortable. We enjoyed drinks in the Lobby, dinner at the Riverside Terrace, and a lovely final dinner at Thiptara, which was a real highlight of our stay.We also made good use of the complimentary shuttle boat to ICONSIAM, which was both convenient and enjoyable.Overall, the combination of exceptional service, beautiful river views and relaxing atmosphere made this a very memorable stay. We would happily return. The Peninsula Bangkok, Other at The Peninsula Bangkok, responded to this review Dear LizzyMcB, Warm greetings from The Peninsula Bangkok, and thank you very much for sharing such a wonderful review following your recent stay with us. We are truly delighted to know that your time at the hotel provided the perfect conclusion to your Thailand holiday. It is especially rewarding to hear that you appreciated the personalised in-room check-in experience, as we strive to ensure our guests feel relaxed and cared for from the very first moment. We are also pleased that you enjoyed the breathtaking river and skyline views from your room on the 32nd floor—particularly at night, when Bangkok reveals its unique charm. Your kind comments about the hotel’s peaceful atmosphere and elegant comfort mean a great deal to us. It is a pleasure to learn that you had memorable dining experiences at The Lobby, Riverside Terrace, and Thiptara. We will be sure to share your compliments with our culinary and service teams, who will be delighted to know they contributed to making your stay so special. We are equally glad you enjoyed the convenience of our shuttle boat to ICONSIAM, which is indeed a favourite experience among our guests. Thank you once again for your generous words. We are honoured to have been part of your journey, and we very much look forward to welcoming you back for another exceptional stay in the near future. Yours sincerely, Pongsathorn Prasongjaroen Director of Rooms The Peninsula Bangkok

  Read more

• User:AJMLondon

  Trip type: Couples

  Absolutes loved our stay 🙏🏻🙏🏻🙏🏻

  03 May 2026

  We stayed here for 2 nights.We were upgraded and our room was ready a huge bonus.We were offered late check out due to my hotel status which was another added bonus.A greatly located hotel with complimentary shuttle boats so cool.The staff here cannot do enough for you all super warm welcoming and helpful.The rooms are dated but everything else makes up for this.We will def return the next time we’re in Bangkok. The Peninsula Bangkok, Other at The Peninsula Bangkok, responded to this review Dear AJMLondon On behalf of the team, I would like to thank you for taking the time out to provide us with your kind feedback from your recent stay with us. I am glad to hear that you had enjoyed your stay and our various experiences. It is lovely to read that you both were able to enjoy the wonderful engagements with our staff, that have enhanced your time by the river. We look forward to welcoming you back for another enjoyable stay at The Peninsula Bangkok. Sincerely, Pongsathorn Prasongjaroen Director of Rooms

  Read more

• User:EVP1305

  Trip type: Couples

  Overbooked and badly managed, no activities available ever

  30 Apr 2026

  Staying at this hotel now. This is the third time staying here and the activities that they advertise for the day at reception are never available! Every time I come and try to book them in advance they say they are fully booked.What is the point of having the whole list of activities on the board for guests at reception and in the room if they cannot be ever booked! Even in advance. At the restaurant the chef invited for the cooking class but no availability again. If this is the standard of Peninsula now, then I will not be coming again sorry. The Peninsula Bangkok, Other at The Peninsula Bangkok, responded to this review Dear EVP1305, Thank you for sharing your feedback and for choosing to stay with us again. We are truly sorry to learn of your disappointment regarding the daily wellness activities. We fully understand how frustrating it must feel. Please accept our sincere apologies that this has fallen short of your expectations and of the Peninsula standards we strive to uphold. Your comments have been shared with our management team, as they highlight an important opportunity to better align our programming availability and communication with guest demand. We value your loyalty and regret that this experience has impacted your impression of the hotel. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in future. Sincerely, Pongsathorn Prasongjaroen Director of Rooms The Peninsula Bangkok

  Read more

• User:ManateeGoodDog

  Trip type: Solo travel

  A disappointing return to what was once a truly special place.

  25 Apr 2026

  I hadn’t visited Bangkok for over 12 years, so when I enquired about staying at The Peninsula, I wasn't surprised to be quoted full rack rate with no benefits, despite previous innumerable nights over 60 or so separate stays at the property - often with my late partner. Fortunately there's infinitely more choice in BKK today - IHG or Shangri-La, in particular, where I’ve maintained Platinum (or equivalent) status.So despite choosing to stay elsewhere this time, I decided to return for a nostalgic solo dinner on the terrace.Unfortunately, the experience was deeply disappointing. The buffet looked underwhelming. Certainly nowhere near its former standard. In fact, it reminded me more of a decent four-star hotel buffet in Lanzarote than what one might expect from a 'flagship' five-star property.Determined to give the old girl the benefit of the doubt, I opted instead for the Thai restaurant and was seated at a riverside table; something that once felt like a privilege reserved for top-tier guests, but today seemed more a reflection of how few diners were present.I ordered a gin and tonic, only to be told there would be a long wait as the bar was busy (apparently due to a large wedding on the terrace). Still, I remained in good spirits and even took a photo to share with a friend and fellow Peninsula enthusiast, currently confined to a hospital bed in Lyon.Then came the water: Vittel. I declined. Thailand is not short of perfectly good bottled water, and it seems unnecessary - if not environmentally tone-deaf - to import the stuff from 6,000 miles away. Being told this was the only option felt both pretentious and at odds with the sustainability messaging large hotel groups often promote. At that point, I decided to leave without the drink, let alone dinner. It felt like the right moment to take a final boat ride across the river and let the Peninsula remain a fond but distant memory. Sadly, even this once on-demand shuttle is now timetabled. In the end, it was quicker to walk to Icon Siam for dinner. A disappointing return to what was once a truly special place. The Peninsula Bangkok, Other at The Peninsula Bangkok, responded to this review Dear ManateeGoodDog, Thank you for taking the time to share such a thoughtful and candid account of your recent return to The Peninsula Bangkok. We are truly grateful for the many stays you shared with us over the years, and we were especially touched to read how closely the hotel is tied to meaningful personal memories. We are genuinely sorry that your visit back after 12 years did not reflect the exceptional experience you remembered. Your feedback regarding the buffet offering, dining atmosphere, bar service delays during a large event, and the overall sense of change at the hotel is deeply concerning and has been shared with our senior Food and Beverage leadership for careful review. We also appreciate your thoughtful comments regarding sustainability, particularly in relation to bottled water. Your perspective is both valid and important, and we recognize that these details meaningfully shape how our values are perceived. While Bangkok has indeed evolved into a city rich with outstanding hospitality choices, it is painful for us to learn that a property once held so dear now feels distant to you. That said, your reflections serve as a valuable reminder of what we have long stood for, and what we must continue striving to uphold. Should your travels bring you back to Bangkok in the future, we would truly welcome the opportunity to restore your confidence and create an experience more reflective of the Peninsula spirit you remember so fondly. Warm regards, Pongsathorn Prasongjaroen Director of Rooms The Peninsula Bangkok

  Read more