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The Twin Towers Hotel

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The Twin Towers Hotel

locationChinatown-Old City, Bangkok

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About The Twin Towers HotelAbout The Twin Towers Hotel

Location

This stylish city hotel is located close to the city centre, on New Rama VI Road. Consequently, it is an ideal starting point for exploring the many sights of the city. The famous Siam shopping centre is located around 15 minutes from the hotel and Don Muang International Airport is only around 25 km away.

Facility

The hotel has a lift and features 660 rooms and 28 suites. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. A kids' club and a nightclub are also options for entertainment.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. All-inclusive is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Twin Towers Hotel Amenities at The Twin Towers Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective hygiene screens

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

189

Very Good

323

Average

248

Poor

96

Terrible

83

Recent Reviews: 939

  • User:กันต์ ป

    Trip type: Family

    -

    rating03 Jun 2026

    Great view, easy-to-understand service, a nice place to stay. General Manager, General Manager at The Twin Towers Hotel, responded to this review Dear Valued Guest,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management

  • User:Grant P

    Trip type: Solo travel

    Though I understood policy I asked for a refund due to fact I departed hotel one full nday prior to 2nd booking began

    rating01 Jun 2026

    Background: I booked the hotel through booking.com 2 separate bookings as my travel plans changed mid-stride. First booking was checkin June 02 and checkout June 04. Second booking June 04 and checkout June 05.When I arrived to hotel I upgraded to pay more for the room I had originally chosen so I would not need to move rooms. Hence I paid more money at this point. I did not realize that the exercise facilties at this point were only opening at 7AM as I arrived around 23:00 and I did not read small print (my bad).My experience was good until the point I asked for consideration to use the exercise facilities earlier than 0700AM - refused on consideration due to policy. Ok, I was cordial, I booked another hotel and checked out.I requested through booking.com a consideration on the last day (2nd booking charges) and was told no, this is our policy, we cannot help you.I will not recommend this hotel simply due to the fact they apply zero consideration so for me this translates to "we don't care what you think", not the right attitude in the hotel business. General Manager, General Manager at The Twin Towers Hotel, responded to this review Dear Valued Guest, Thank you for taking the time to share your feedback. We are very sorry to learn that your experience during your recent stay was unsatisfactory with some aspects. Your constructive comment has been well noted. Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests.We hope that we will have the pleasure to welcome you to The Twin Towers in the near future.Hotel Management

  • User:Silvia M

    Trip type: Solo travel

    Fantastic stay

    rating28 May 2026

    We had a fantastic stay. What stood out the most was the reception team, who were incredibly friendly, professional, and always willing to help with a smile. They made us feel welcome from the moment we arrived. The hotel was also very clean and well maintained throughout our stay. We would definitely recommend it and would be happy to stay here again. General Manager, General Manager at The Twin Towers Hotel, responded to this review Dear Valued Guest,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management

  • User:Liliya S

    Trip type: Friends getaway

    Great value

    rating17 May 2026

    Amazing stuff ! Great service and so polite ) definitely will come back again General Manager, General Manager at The Twin Towers Hotel, responded to this review Dear Valued Guest,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management

  • User:9anupamakhan

    Trip type: Family

    Rooms had visible black mould everywhere — inside almirahs, in the bathroom, around the beds, and even in the AC vents.

    rating30 Apr 2026

    I had an extremely unpleasant and concerning experience during my stay. The rooms were infested with black mould — it was clearly visible inside the almirahs, in the bathroom, around the beds, and even in the AC vents. This is not just a cleanliness issue; it is a serious health hazard, especially for anyone with allergies or respiratory concerns.The beds themselves were old, dingy, and felt unhygienic, which made it very uncomfortable to sleep. The presence of mould in multiple areas shows a complete lack of basic maintenance and hygiene standards.This stay was meant to be a special birthday trip, but instead of enjoying the occasion, I was left worried about my health and extremely disappointed with the conditions.I would strongly caution others before booking this property unless immediate and thorough corrective action is taken. No guest should have to stay in an environment that poses such a clear health risk. General Manager, General Manager at The Twin Towers Hotel, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the very unpleasant experience you encountered during your stay, especially as it was meant to be a special birthday trip. We truly regret that we did not meet your expectations and that your experience caused you concern and disappointment.Please be assured that your comments regarding the condition of the room, including the issues you mentioned, are being treated with the utmost seriousness. This is certainly not reflective of the standards we strive to maintain. Our management team has been informed, and a thorough inspection and immediate corrective actions are being carried out to address these concerns and prevent any recurrence.We deeply value the health, safety, and comfort of all our guests, and we are committed to improving our facilities and services. We would appreciate the opportunity to regain your trust.Sincerely yours,Management Team

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