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Cross Chiang Mai Riverside

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Cross Chiang Mai Riverside

locationChiang Mai City, Chiang Mai

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About Cross Chiang Mai RiversideAbout Cross Chiang Mai Riverside

Location

This resort is located in the heart of Chiang Mai.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy cycling/mountain biking. Water sports enthusiasts are offered kayaking. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath and massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers gluten-free meals, vegetarian dishes and children's meals. The complex also offers snacks. Alcoholic beverages are available.

Payment

The resort accepts the following credit cards: VISA and MasterCard.

Amenities at Cross Chiang Mai Riverside Amenities at Cross Chiang Mai Riverside

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

603

Very Good

26

Average

7

Poor

2

Terrible

0

Recent Reviews: 638

  • User:Bryan_1Cff

    Trip type: Couples

    Cross Chiang Mai Riverside

    rating26 Apr 2026

    What a fantastic hotel, the staff are superb, the rooms are amongst the best we have had. The breakfast is an experience, the restaurant staff present the most amazing dishes. Fantastic venue Julian Bruno, General Manager at Cross Chiang Mai Riverside Resort, responded to this review Dear Bryan,Thank you very much for your fantastic review of Cross Chiang Mai Riverside.We are delighted to hear that you enjoyed our rooms, breakfast experience, and especially the service from our team. Your kind compliments truly mean a lot to us, and we will gladly share them with our restaurant and service teams.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Warm regards,Julian and Cross Chiang Mai Riverside Team

  • User:65davidel

    Trip type: Family

    Great staff and beautiful hotel

    rating06 Apr 2026

    Staff is fantastic and the hotel is beautiful. Recommended for families and for exploring this part of thailand! Thanks Julian Bruno, General Manager at Cross Chiang Mai Riverside Resort, responded to this review Dear 65davidel,Thank you so much for your lovely review and recommendation.We’re delighted to hear you enjoyed the hotel and that our team helped make your stay memorable. We truly appreciate your kind words and hope to welcome you and your family back again soon.Warm regards,Julian and Cross Chiang Mai Riverside Team

  • User:vidya s

    Trip type: Family

    Lovely stay by the river

    rating28 Mar 2026

    Was a smaller boutique hotel on the river. Lush green with warm exposed brick work and simple lined architecture. Lovely lung spaces though small and a lovely reataurant overlooking the lawn and river. Rooms were spacious and mine faced the restaurant and river beyond. Layout was thoughtful and bed facing the glass windows and greenery. Room was aesthetic in design and very convenient and chic. Reception staff a bit lacking though and communication seemed to be a problem. They did make up with the freebies as compensation. The afternoon special tea set was amazing and they goofed up and forgot that I had requested vegetarian. Immediately gave a free vegetarian set . Dinner was good but not exceptional. A tad pricy and limited choice. A good place to stay and pretty central as well , yet an oasis once inside. Julian Bruno, General Manager at Cross Chiang Mai Riverside Resort, responded to this review Dear Vidya,Thank you very much for sharing your thoughtful review.We’re delighted to hear that you enjoyed the peaceful riverside setting, our design, and the comfort of your room. It’s also wonderful to know you appreciated the afternoon tea and the overall atmosphere of the hotel.At the same time, we sincerely apologize for the shortcomings you experienced with our reception team and communication. This is certainly not the level of service we aim to provide, and your feedback has been shared with the team for immediate improvement.We truly appreciate your understanding and are glad we could make up for it during your stay. We hope to have the opportunity to welcome you back for an even smoother and more memorable experience.Warm regards,Julian and Cross Chiang Mai Riverside Team

  • User:Dee S

    Trip type: Family

    Phenomenal Hotel and staff

    rating15 Mar 2026

    Everything about this hotel is extraordinary. attention is paid to every detail to make your stay as comfotable as possible. I would stay here again in a heartbeat. Julian Bruno, General Manager at Cross Chiang Mai Riverside Resort, responded to this review Dear Y89003rsDEES,Thank you for your fantastic review!We’re truly delighted to hear that you found every detail of your stay comfortable and memorable. Your kind words about our team mean a lot to us.We would be absolutely thrilled to welcome you back anytime!Warm regards,Juian and Cross Chiang Mai Riverside Team

  • User:JayneBett

    Trip type: Couples

    Wow

    rating07 Feb 2026

    Wow — this is one of the best hotels I have ever stayed in.We stayed in a riverside suite and it was absolutely fabulous. All the little extras in the room were incredible, and the bathroom was amazing — so spacious, with a beautiful bathtub and a huge shower.The bed was extremely comfortable, and the view from our balcony overlooking the river was perfect.The Oxygen restaurant is stunning, with a huge choice at breakfast, and dinner in the evening was delicious.Most of all, the staff were absolutely amazing and couldn’t do enough for us. We felt so welcome from start to finish.Highly recommend staying here. The only negative was that we were only there for two nights — we really wish it had been longer!Thank you to everyone who made our stay so special. Julian Bruno, General Manager at Cross Chiang Mai Riverside Resort, responded to this review Dear JayneBett,Dear Valued Guest,Thank you so much for your wonderful review!We’re delighted you enjoyed your Riverside Suite, the beautiful views, and your experience at Oxygen restaurant. Your kind words about our team truly mean a lot to us.We agree — two nights is never enough! We look forward to welcoming you back for a longer stay very soon.Warm regards,Julian and Cross Chiang Mai Riverside Team

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