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Empress Premier Hotel

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Empress Premier Hotel

locationChiang Mai City, Chiang Mai

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About Empress Premier HotelAbout Empress Premier Hotel

Location

This hotel is located in Chiang Mai.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, live music and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Empress Premier Hotel Amenities at Empress Premier Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

99

Very Good

15

Average

9

Poor

3

Terrible

1

Recent Reviews: 127

  • User:K7961CKmf

    Trip type: Solo travel

    This review will help

    rating01 Mar 2026

    I had a very unique 5-day stay at the Empress Premier. Here’s the lowdown, which I provide affectionately.The rooms and the hotel itself is clearly decorated by a Chinese grandma…in 1987.This is perhaps the most unsustainable hotel on earth…and antiquated. Double wrapped bars of soap. Tiny disposable bottles for shampoo. Paper based accounting.The food is like your 8 year old nephew trying to cook for you. White bread. Potato chips. Lots of mayo. See the pic of their tuna sandwich poolside. It’s cute but fairly unappetizing. The breakfast buffet was similar. Lots of effort but not great.Service is like they have no training at all. My bathroom was cleaned but had 5 large visible female hairs all over the floor. The front desk staff doesn’t acknowledge passersby. The doorman is often absent and you’re unsure if he works there. They are all kind but fairly oblivious.The facilities are barren and perfunctory. The pool is decent and the gym is great but the lounges and other common areas are ick. Spa costs are bananas for this city. Room service options are weak. Internet is painfully awful.Guests tend to be obese walking fossils or party crowds. Since nearly all rooms are adjoining you will hear loud shouting or persistent coughing. And you will hear the marching band practicing from the school across the road.Location is outside the crazy area, which is nice.Ownership needs to stop squeezing profit so hard and invest back into this hotel. Could be so much better.I liked my stay here and I will return despite all the experiences.Whatever star rating is claimed is wrong. This is a friendly and effortful two star.

  • User:Ray A

    Trip type: Couples

    Great hotel

    rating11 Feb 2026

    Great hotel, and greeted us with a thoughtful welcome basket filled with different treats, such a thoughtful gesture with kind staff

  • User:millsyLondon

    Trip type: Family

    Such a clean hotel

    rating08 Jan 2026

    Such a clean hotel, very well thought out, attention to detail.Location not central but never a problem to get a bolt/grab into town(100bart). Breakfast was good selection and you can have poached/soft boiled eggs if you ask. Was give a free upgrade as our son was in the room with us.Was a nice touch to get a free goodie bag containing biscuits, water, snacks. Only downside was the bed was so hard!!The pool was gorgeous, cold but always in the sun and always had enough beds.

  • User:Ron W

    Trip type: Solo travel

    Better in person than the pictures

    rating07 Dec 2025

    Awesome Hotel staff is very polite and helpful. Beautiful rooms the pictures does not give justice to how they look in person. The hotel gives a beautiful fruit plate to your room once checked in. Extremely quite. I would definitely book this hotel again when I go back to Thailand.

  • User:Don J

    Trip type: Solo travel

    NOT JUST EXCELLENT BUT ONE OF THE VERY BEST.

    rating11 Oct 2025

    A wonderful quiet, clean and outstanding Hotel in a quieter area of Chiangmai but close to everywhere. It surpasses the publicity and offers cleanliness above the Normal even the lifts get disinfected every 30 minutes. A feast for breakfast features an array of dishes to please even the fussiest of eaters. Every member of staff is there to assist you and help you enjoy your stay. I can only say my stay was a quality one with outstanding service and a restful and relaxing bedroom and even a reading room if you would like to use it.

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