Khaolak Merlin Resort

Recent Reviews: 1669

• User:Willow1113

  Trip type: Solo travel

  Very Nice Hotel

  21 May 2026

  We recently completed a 10 night stay at the Khaolak Merlin resort. We have not previously stayed at this hotel so it was our first impressions and a direct comparison to other 5 star resorts in Thailand we have stayed at.We opted for the garden pool access room for this stay with a mix of eating in and out of the hotel.The room was well presented in a modern décor with a lovely garden/ semi jungle view surrounding the pool. The shower was great with good water pressure, bed very comfortable and the room was kept clean and tidy by the hotel staff.The local TV stations are not that flash but the room has a smart TV so you can access your apps such as You tube / Apple etc and log in to your account.when you leave remove your account from the rooms television.The pool was big enough to swim laps or laze in the water to cool off with easy access back to the balcony where you can watch the squirrels move around the trees while enjoying your well earned drink. There are 8 rooms only that have access to this garden pool area with no access from outside to other hotel guestsI would recommend this room to anyone who normally purchases pool access with the Caveat the hotel was quiet when we stayed so we only had 3 access rooms at the time of the stay that were full.The grounds of the hotel are well managed and have a jungle feel to them with well lit pathways at night and great access to the beach. The beach is a scenic walk for those who enjoy exercise and ocean swimmingThe hotel was very peaceful and quiet during our stay as it was the commencement of the low season and numbers down slightly due to the Iran war as well.We ate Breakfast every day at the garden restaurant and had approx. 30% of our dinners at the hotel restaurants and the rest in the small village approx. 10 minutes walk from the hotelThe breakfast was good quality with regular change of menu and plenty of variety for everyone. My only slight negative in comparison to other 5 star resorts is the tea and coffee were self service only where all other 5 star hotels we have stayed at have been waiter service. That was the only variance and it did not bother us.The evening meals we had in the 2 hotel restaurants were of the highest quality with good variety in both Asian and western style. The presentation of the food was first class.The staff at the hotel were both friendly and helpful during our stay, there is an understanding of other languages such as English but only minimal but always seemed someone on hand to interpret if required.There is a small village a short walk from the hotel with plenty of 7 eleven type shops, gifts and restaurants with generally good food.Khaolak town is a stunning 10 minutes drive by car through national park rain Forrest where there is plenty of variety for allOverall we would recommend this hotel to anyone who likes a medium sized generally quieter hotel with nice gardens/ several pools to choose from and good quality in house food.Overall good value for moneya quality stay at 4 to 4.5 starsRegardsMark and CarolAustralia merlin ecommerce, Owner at Khaolak Merlin Resort, responded to this review Dear Valued Guest,Thank you for sharing such a comprehensive review of your 10-night stay at Khaolak Merlin Resort. We are thrilled that you enjoyed the garden pool access room, the modern decor, and the peaceful jungle atmosphere. Your compliments about the quality of our breakfast and evening meals, as well as the attentive service from our team, mean a great deal to us.We appreciate your feedback regarding the self-service tea and coffee and will consider this as we continually refine our offerings. Your recommendation is the highest compliment, and we hope to welcome you back for another relaxing stay in the future.Living in Harmony with NatureBest Regards,The Management Team

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• User:trevorc67

  Trip type: Family

  A little peace of Paradise.

  21 Apr 2026

  This was our 2nd visit to the Merlin and we have already booked to return in January   the staff were outstanding , room clean, food good, excellent in the a l a cart restaurant'The gardens and lovely and very well kept.One thing that we did miss from our first visit was the in bar which use to be inside the hotel.unfortunately, i do have one ask from the management, please please stop guests from smoking at the beach bar, I don't think it is acceptable to expect other guest or members of your staff and children to have to sit or work in clouds of smoke, there are dedicated smoking areas in the gardens surely they are there for a reason.Other than the points above we loved our stay and i expect we will be coming back for years to come. merlin ecommerce, Owner at Khaolak Merlin Resort, responded to this review Dear Trevor,Thank you for returning to Khaolak Merlin Resort and for sharing your valued feedback. We are delighted to hear that our team provided outstanding service, that your room was spotless, and that you enjoyed our à la carte restaurant and beautifully maintained gardens.We appreciate you raising the concern about smoking at the beach bar, and we take this feedback seriously. Regarding the indoor lounge bar, we understand your preference and apologise for any disappointment. Your comments have been noted by our management team.We are thrilled you have already booked your January return visit and look forward to welcoming you back for another wonderful stay.Living in Harmony with NatureBest Regards,The Management Team

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• User:LaDolceVita19

  Trip type: Family

  Resort in paradise

  18 Apr 2026

  We arrived before the official check in time and our room was ready. Staff were very pleasant. The room looked newly renovated. Complimentary safe. Open wardrobe area (take wardrobe dehumidifiers) and a large bathroom with walk in shower. Robes and flip flops (didn't use) provided. I did feel more storage, drawers and hangers could be provided. We were All Inclusive but probably made the wrong choice with that. There were no buffets (apart from breakfast) the whole time. Order from menu from The Veranda Restaurant for lunch and dinner either at The Veranda or Garden Restaurant. We did find this a bit repetitive. Some of the dishes used poor cuts of meat. The Thai options were usually nice enough but the Western dishes (mostly at lunch) were either not very nice or of poor quality. There are a small amount of shops and bars nearby. The centre of Khao Lak is not walkable. Whilst I would not go AL at this hotel again, unfortunately I would want to be somewhere with more restaurants around, if B&B or room only. We did dine out a few times and booked a few excursions that included lunch & dinner. No entertainment to speak of really.Plenty of sunbeds but if arriving in the afternoon after a morning out, you would probably find none in the shade. We did see many beds reserved with towels on all day, and no use using them. There was always a yellow flag for the sea (caution). Apparently there are jellyfish but we never saw any. There is only one bar at the beach, the other bar is a swim up. No bar near the lobby. There are two pools near the lobby which were very quiet and good to use in the morning, they were often cleaning around this area until 9 am. The main pool as you go down nearer to the beach with the swim up bar was much busier. We did get bitten a couple of times. We used plug in repellent, wore repellent and also the hotel supplied a plug in and a spray in the bathroom, not sure if we got bitten in the room or in the evening. In all we had a lovely time and the excursions booked made our visit. I would not recommend to those with young children as there isn't much to entertain. However, I would not go AI at this hotel which leaves B&B or Room Only, yet I feel I would need to stay somewhere with more restaurant choices nearby. merlin ecommerce, Owner at Khaolak Merlin Resort, responded to this review Dear Valued Guest,Thank you for choosing Khaolak Merlin Resort and for sharing your detailed feedback. We are glad your room was ready early and that you found the freshly renovated space and our team's service to your liking. We also appreciate you noting the practical amenities, from the complimentary safe to the insect repellent supplied in your room.We are sorry the all-inclusive dining did not meet your expectations, particularly with the menu variety and the quality of certain dishes. We have noted your comments regarding our restaurant offerings and will pass your feedback to our food and beverage team for review. We also understand that the center of Khao Lak is not easily walkable, and we do offer a complimentary shuttle service to central Khao Lak should this be helpful during your stay.Thank you again for your balanced feedback, and for the photos you shared. We look forward to welcoming you back again for another relaxing visit.Living in Harmony with NatureBest Regards,The Management Team

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• User:channywillow

  Trip type: Family

  Wonderful

  14 Apr 2026

  Our 2nd time in Khao lak but first at this hotel and we loved it. Beautiful setting very peaceful fabulous location and lovely food & staff would definitely come back merlin ecommerce, Owner at Khaolak Merlin Resort, responded to this review Dear Valued Guest,It was a pleasure to welcome you to Khaolak Merlin Resort, and we thank you for sharing your impressions. We're delighted you loved the beautiful setting, peaceful atmosphere, and fabulous location.Your praise for our lovely food and staff is greatly appreciated. We're thrilled you would definitely come back, and we look forward to making your future visits even better.Living in Harmony with NatureBest Regards,The Management Team

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• User:Amanda022

  Trip type: Family

  The Most Incredible Stay!

  13 Apr 2026

  We spent 10 nights at the Khaolak Merlin Resort and can honestly say that we loved everything about our stay! The hotel itself is incredible, harnessing that Thai authenticity that can sometimes be difficult to find these days. Accommodation is peppered amongst lush palm trees, pools and waterfalls and the grounds are so well maintained. As a family of 4 (2 adults and children aged 13 and 16) we had 2 interconnecting rooms which worked perfectly. They were both a really good size with large bathroom, beautiful decor in keeping with the hotel and they were kept immaculately clean every day. From breakfast to lunch and dinner, the food was superb. We weren't on an AI package but did have breakfast and several lunches and a dinner at the hotel as the food was consistently excellent. That said, it's only a 10-15 minute Tuktuk ride into town if you wish to explore some of the other Thai restaurants and markets - well worth doing.The beach at the Merlin is wonderful and other than our trip to the Similan Islands, we felt no need to visit another beach as we were already spoilt with beautiful sandy shores and a sunset beach bar overlooking the beach. Last but not least the people - the staff at the Merlin are all wonderful. It is clear that they all work so incredibly hard to make your stay as wonderful as can be. I honestly can't stress enough, if you are thinking about booking the Merlin Hotel then just do it - you really won't be disappointed - it exceeded all our expectations and we now have a shared memory to look back on as a family - we will never forget our stay. Thank you so much to all at The Merlin - we really do hope that one day we will be able to return! Family Evans x merlin ecommerce, Owner at Khaolak Merlin Resort, responded to this review Dear Amanda,Thank you for your wonderful 5-star review of Khaolak Merlin Resort. We are delighted you loved the authentic Thai atmosphere, lush grounds, and the superb food during your family stay. It was a pleasure hosting your family in the immaculate interconnecting rooms, and we're glad the beach and sunset bar were highlights.Knowing that you found our staff wonderful and that you hope to return means the world to us. We eagerly await your next visit for another memorable stay.Living in Harmony with NatureBest Regards,The Management Team

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