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Crystal Bay Resort

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Crystal Bay Resort

locationLamai, Koh Samui

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About Crystal Bay ResortAbout Crystal Bay Resort

Location

This resort is located in Koh Samui, right on the beach.

Facility

Guests can enjoy the pleasant ambience of one of the 27 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The complex has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the resort, including cycling/mountain biking, golf, fishing, snorkelling, diving, a spa and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Crystal Bay Resort Amenities at Crystal Bay Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Currency Exchange

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Restaurant(s)

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Diving

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      Golf

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

298

Very Good

227

Average

100

Poor

41

Terrible

51

Recent Reviews: 717

  • User:Darren B

    Trip type: Couples

    Lovely Views

    rating29 Mar 2026

    Me and my wife stayed here in January for 6 nights. We had a lovely stay in room G2 and the views from the large balcony were incredible overlooking silver beach. One slightly disappointing thing was the amount of rubbish washed up on the beach. The whole beach was full of rubbish. We know it’s not the hotels fault and it cannot be helped due to bad weather and the high waves but it was a little surprising how much had actually been washed up and stayed there for a couple of days. Once the weather cleared up lots of staff from the hotels cleaned it up and it was back to normal again . The hotel itself was nice and we enjoyed our breakfast every morning . One big shout out has to go to the waiter Min. Nothing was too much trouble for him and he was always checking on us to see how we are and if we need anything extra . Keep up the great work Min

  • User:jvcmooks

    Trip type: Solo travel

    SCAM ALERT!!

    rating26 Nov 2025

    The place looked great so I booked a nice room. The property messaged me on booking.com to say they couldn't find my booking, even though it was confirmed on booking.com. I was afraid to arrive there and not get my room, so I cancelled. At which point the property offered me the room through their own website at a much higher price. Do not fall for this scam. Do not support this establishment. They are liars and frauds.

  • User:JoGill1987

    Trip type: Family

    Lovely place

    rating23 Sept 2025

    Cute little place to eat and drink on silver beach. We had amazing food here. Great options for kids too. Very generous portion sizes. Drinks amazing quality too. Right above silver beach so you can head straight down afterwards. We will be back in future!

  • User:BrianS757

    Trip type: Family

    Beautiful beach and a nice stay

    rating07 Jul 2025

    Great reception. Juice and water on arrival. Pros: Very friendly and helpful staff everywhere. One of the best beaches. Nice sand in a semi-protected cove. You can wade quite a way out. Great snorkeling with quite a variety of fish. Some pretty coral visible. Multiple massage, kayak/SUP rental, restaurant, and bar options in the beach. A short walk to several good restaurants towards Lamai. A warm and freshwater pool. New water bottles each day. Small fridge. Safe. Complimentary coffee and tea in the room each day. Cons: A little more isolated (some might say that’s a plus!). You must get transportation to get to the Lamai Night Market or back to Chaweng. Plenty of options available for transport, some sitting right outside waiting all day. The hotel configuration is a bit odd. Rooms are staggered around. Some require quite a few steps from the beach. Some rooms open up a few feet away from the public pool. I would come and stay again but choose a different room than Economy 02.

  • User:alicevm78

    Trip type: Family

    Excellent food, worth the $

    rating27 Jun 2025

    We stayed here for a few days and were in one of the few renovated rooms which were nice. We’d been avoiding the restaurant because it was v pricey but out of convenience we ate there one night. Three curries and all delicious, all very tasty, great ingredients and nice flavour. Very impressed!

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