The Shellsea Krabi

Recent Reviews: 551

• User:BeavBaby

  Trip type: Couples

  A little remote but great!

  12 Jun 2026

  My husband and I had a wonderful ocean view villa w a private pool. The staff were wonderful, nice and accommodating! It was close to fossil shell beach which we walked to which was nice (but we couldn’t walk onto the land as it was roped off for some reason). It was rather remote from the activities but we used Grab to go into town for our eating, massages, dinners and excursions. There is a free shuttle a few time a day we did not use because it was inconvenient to be on their several hour time schedule instead of call when we want a pickup or drop off.

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• User:maria a

  Trip type: Couples

  Definitely not a 5* more a 3*

  23 May 2026

  We stayed here for a week before moving on to Phuket, the hotel rooms are very clean and staff very friendly but sadly that’s about the only good I can say about it, there is a very limited selection at breakfast which is displayed in a small room inside the dining area, all what should of been hot food was barely warm and of very poor quality, I must say a big shout out to Jaa the young waitress who was absolutely lovely and very helpful. Stefan Rehm, General Manager at The ShellSea Krabi, responded to this review Dear archerdp,Thank you for taking the time to share your feedback following your recent stay at The ShellSea Krabi.While we are pleased to hear that you found the rooms clean and our team friendly and welcoming, we are naturally disappointed to learn that other aspects of your stay did not meet your expectations, particularly your breakfast experience.Your comments have been shared with our culinary team for review and improvement, as guest feedback is extremely important to us in helping enhance the overall experience we provide.We are especially grateful for your kind recognition of Jaa. We will be very pleased to share your compliments with her, and we are certain she will be delighted to know she made a positive impression during your stay.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back again in the future.Kind regards,Stefan RehmGroup General ManagerThe ShellSea Krabi | Aonang Villa Resort

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• User:Dawn F

  Trip type: Couples

  Beautiful hotel

  05 May 2026

  We stayed here for 4 days in Jan 2026. From the moment you enter the hotel you are greeted with smiles and the most helpful of staff. Check in was efficient and we had the most lovely girl checking us in and providing us with information. Our room was a garden facing room on the ground floor. The room was spotless with a beautiful bathroom and huge bed. The room was lovely and we had a great sleep. The hotel and the grounds in particular were beautiful. The hotel had its own little beach which was lovely. Breakfast was lovely and plenty of choice. The hotel was spotless and there was always a member of staff cleaning something. Every single member of staff were so polite and engaging always asking how you were and how your day was going. The hotel is quite a bit out of town but we liked this as was so peaceful and local taxi’s were cheap. I am glad we picked this hotel and would thoroughly recommend it to anyone. Stefan Rehm, General Manager at The ShellSea Krabi, responded to this review Dear PhoebeKate,Thank you very much for your wonderful review and for choosing The ShellSea Krabi for your stay in Krabi.Reading your kind comments truly means a lot to our entire team. We are delighted to hear that from the moment you arrived, you felt warmly welcomed by our staff and enjoyed the peaceful atmosphere that makes The ShellSea Krabi such a relaxing beachfront retreat.It is fantastic to know that you loved your garden-facing room, enjoyed restful nights in our comfortable beds, and appreciated the cleanliness and attention to detail throughout the resort. Our housekeeping and engineering teams work continuously behind the scenes to maintain the high standards our guests expect, so your recognition is genuinely appreciated.We are also very pleased that you enjoyed our beautiful tropical grounds, private beach, and breakfast selection. Creating a calm and tranquil environment away from the busy center of Ao Nang is part of the unique experience we hope our guests will enjoy, while still remaining conveniently accessible by local transport.Most importantly, your compliments regarding our team’s friendliness and genuine hospitality are deeply appreciated. We strongly believe that heartfelt service is what creates truly memorable stays, and we will be very proud to share your comments with all of our colleagues.Thank you once again for your recommendation. We sincerely hope to have the pleasure of welcoming you back to The ShellSea Krabi again in the near future for another peaceful and memorable stay.Kind regards,Stefan RehmGroup General ManagerThe ShellSea Krabi | Aonang Villa Resort

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• User:Thebeekeeper27

  Trip type: Family

  Wonderful hotel with lovely grounds & facilities

  05 Apr 2026

  A wonderful stay with our family which included a 4 year old & 18 month old. Rooms were very well designed with probably the best drainage of a shower room Ive ever seen. Breakfast was first class, lovely private beach with lots of shells for little ones to collect. Large family swimming pool with swim up bar plus another adult only swimming pool. Lots of sun lounges and great gardens. Not far away from a number of beach bars (Joy Cafe & Bar was our favourite). Would highly recommend this hotel Stefan Rehm, General Manager at The ShellSea Krabi, responded to this review Dear Thebeekeeper27,Thank you very much for your wonderful review and for choosing The ShellSea Krabi for your family getaway.We are truly delighted to hear that you and your family, especially your little ones, had such an enjoyable and memorable stay with us. It is fantastic to know that you appreciated our spacious and thoughtfully designed rooms, beautiful tropical gardens, and the peaceful beachfront atmosphere that makes The ShellSea Krabi such a special retreat for families and couples alike.We are especially pleased that your children enjoyed exploring our private beach and collecting shells — simple holiday moments like these often become the most treasured memories. It is also wonderful to hear that you enjoyed both our large family swimming pool with swim-up bar as well as the relaxing adults-only pool area.Thank you as well for your kind compliments regarding our breakfast experience. Our culinary team works hard to provide a fresh and enjoyable start to each day, and your comments are truly appreciated.We are also glad you had the opportunity to explore some of the charming local beach bars nearby and enjoyed the relaxed atmosphere of the area surrounding the resort.Your recommendation means a great deal to all of us, and we sincerely hope to welcome you and your family back again soon for another relaxing beachfront escape in Krabi.Kind regards,Stefan RehmGroup General ManagerThe ShellSea Krabi | Aonang Villa Resort

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• User:lisajanebm

  Trip type: Couples

  Ok

  31 Mar 2026

  On first impressions this hotel looked wonderful - basically in the middle of nowhere - but I knew this before going there. Reception is stylish and efficient - we were booked into a garden room but thought we might upgrade, so we iwere shown a pool access room - basically the same room but opening on to a pool, unfortunately, as we've encountered in other hotels before, the room smelt damp, so chose to stay in the room we had booked. The room was spacious and had the added bonus (for me) of Elemis toiletriesThe shower was good and the air con worked well - however the beds were sooo hard, I thought I liked a hard bed, but boy I think the floor may have been softer. The grounds were lovely from the beach it reminded me of some of the Chimes in Bournemouth and the black pool was stylish although a little impractical when it's 34 degrees. The route to the beach would definitely be challenging for anyone with mobility issues but the beach was fine and you could walk to the Fossil cemetery, however what ever you do don't go in, you'll be shooed away with a flea in your ear. Fin bar was good although they don't provide the sleeves to keep your bottled beer cold and the beer bottles were definitely not cold - although minor its a hiccup when you want a cold beer - solution buy multiple bottles/cans and ask for an ice bucket . Food at Fin bar was very good and in the end that's where we ate. We partook in dinner the first night at the Cerulean Restaurant and I have to say it was poor, basically food was lukewarm to cold - not a great start when you know you're in the middle of nowhere. Breakfast the next morning again poor - probably the worst selection of breakfast fare we had had on our trip round Thailand and again the hot food was cold and no A la carte itemsFor lunch the next day we went to God Le restaurant which I'd read about on here - it was lovely, very rustic but we were sat over the water drinking cold beer and eating delicious food at a fraction of the price.Overall the hotel was fine but the food is definitely lacking, on the website the restaurants are under the tab labelled "Fine Dining" unfortunately, you aren't going to get that.Apart from the pool/towel boys we didn't really interact with any staff - they just didn't seem particularly interested Stefan Rehm, General Manager at The ShellSea Krabi, responded to this review Dear Lisa,Thank you for taking the time to share such a detailed review following your stay at The ShellSea Krabi.We truly appreciate your balanced feedback and are pleased to hear that you enjoyed several aspects of the resort, including the spacious room, our peaceful surroundings, the beach setting, and the overall design of the property. It is also wonderful to know that you appreciated the Elemis amenities, the quality of food at Fin Bar, and the service provided by our pool and towel team.At the same time, we sincerely regret that several parts of your experience did not meet expectations. Your comments regarding the bed comfort, dining experience, breakfast quality, food temperature, and overall service engagement are taken very seriously. In particular, we are disappointed to learn that both dinner and breakfast fell below the standards we aim to provide. Your observations have been shared directly with our culinary and service teams for immediate review and improvement.We also appreciate your honest comments regarding the atmosphere and staff interaction. While many guests enjoy the peaceful and secluded nature of the resort, we fully understand that genuine warmth and attentive hospitality are equally important elements in creating a memorable luxury experience.Thank you as well for highlighting accessibility considerations around the beach access, as feedback like this is very valuable for future guests as well as for our ongoing operational improvements.We truly appreciate your candid feedback, as it helps us identify where we can improve and enhance the overall guest experience. We hope we may have the opportunity to welcome you back in the future and provide you with a stay that better reflects the standards we strive to deliver.Kind regards,Stefan RehmGroup General ManagerThe ShellSea Krabi | Aonang Villa Resort

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