Arbour Hotel and Residence

Recent Reviews: 424

• User:Dream m

  Trip type: Friends getaway

  My first trip to Pattaya🌊

  28 Jun 2026

  The hotel is near the sea, only 5 minutes away, which was great. K. Namwan and K. Tokyo gave us a warm welcome, and the welcome drink was very refreshing. The bellman assisted us well with our luggage until check-out. The room and facilities were good. The breakfast place has a nice sea view, and the staff at breakfast were always smiling and polite. Overall, everything was great. Thank you to all the staff for taking care of us. 👍🏻

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• User:Colin M

  Trip type: Solo travel

  Good 5* Pattaya hotel on Third Road.

  16 Jun 2026

  Stayed Premier high floor room numerous time since the hotel opened, excellent staff, breakfast good, room modern and clean serviced daily. Returning in September. Info Arbour Hotel and Residence, Owner at Arbour Hotel And Residence, responded to this review Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team

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• User:AbhayM_12

  Trip type: Couples

  Faced minor issues

  09 Jun 2026

  I believe this is a fairly new property; I was therefore disappointed by lack of finesse in minor things. As a keen observer of design and architecture I felt that the hotel was finished in a rush, and there was compromise on quality. For instance, our Apple phone charging plugs did not fit properly into the electrical sockets in the room, which clearly shows poor quality. Our previous stay was at the Rayong Marriott and next was at Skyview Bangkok, where everything worked perfectly. I'm mentioning this as these are very minor issues which the hotel can definitely improve on. Apart from this, when we entered our room, there was no water in the WC tank. I just took a chance and turned the tap near the floor and the waterflow started. The hotel staff must have a check list and ensure everything works perfectly before handing a room to a guest. Apart from these minor things, our stay was comfortable. Breakfast was good Info Arbour Hotel and Residence, Owner at Arbour Hotel And Residence, responded to this review Dear Valued Guest, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear abour your issue while you stay with us. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At Arbour Hotel and Residence Pattaya, we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to Arbour Hotel and Residence Pattaya in the very near future.Best regards,Management team

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• User:PatrickH284

  Trip type: Friends getaway

  First class hotel and well worth the money

  25 Apr 2026

  An absolutely fantastic hotel in central Pattaya. Best views I have seen from any rooftop bar in Pattaya. The pool and bar area is top notch and the restaurant menu was quirky as evidenced by the lamb springs roll which I have never eaten before. The salmon salad was fantastic. Rooms comfortable and well appointed and all facilities in the hotel are top notch. Will return. Info Arbour Hotel and Residence, Owner at Arbour Hotel And Residence, responded to this review Dear Valued Guest,Thank you very much for your fantastic review.We are truly delighted to hear that you had such a memorable stay and found our hotel to be first class and great value for money. It’s wonderful to know that you enjoyed the rooftop views, pool and bar area, as well as our unique restaurant offerings—especially the lamb spring rolls and salmon salad.We are also pleased that you found the rooms comfortable and well-appointed, and that our facilities met your expectations.Your kind words mean a great deal to us, and we are very grateful for your support.We look forward to welcoming you back again for another exceptional stay.Kind regards,Arbour Hotel and Residence Pattaya

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• User:TiffanySoFly

  Trip type: Solo travel

  Beautiful Modern Hotel with an A+ Spa and Beautiful Dining Space + Rooftop Sunset Views

  10 Apr 2026

  This hotel is absolutely beautiful with well appointed rooms. I stayed in a deluxe ocean view on the 21st floor for 2 weeks. There is a long desk area and a small sitting area with a small partial view of the sunset and ocean with surrounding city. It's quite lovely. There is a small balcony you can step out onto for air or warmth. There is only direct sunlight on the right side of the hotel during sunrise. You can also hang items on the balcony for drying as the room is equipped with a washer machine. I found items dried quote quickly. The room also has a small kitchenette with a little stove, microwave and tea kettle. It was very convenient for a long stay. I'm absolutely in love with my bathtub and the room has lots of lighting options as well as universal plugs. Very clean hotel. I also enjoy the a la carte food and beverage menu. I particularly love the Wine Buffett deal as a sparkling wine lover. The eating area is beautiful and well lit with stunning views of the ocean and the city. The rooftop is even more stunning with a beautiful pool and seating areas and amazing sunset view. I have to say all the staff at the hotel is extremely friendly. Unbelievably friendly at fundamental for my coffee in the morning and the rooftop bar Bpai Phren was so kind and sweet to me. Lastly, I have to encourage you to visit the spa. They had ongoing specials and the staff was so friendly and welcoming. Chen and Praewa greeted me and helped me get settled. Nut came to offer me Butterfly Pea Tea and go over my needs and pressure zones. They were very detailed and when they spoke to me about my treatment which I appreciate. They made the environment warm and friendly. Aa, was so sweet and gave me the best 90 minute hot stone massage I've ever had. She really listened to my needs about pressure. I like the staff worked so well together. 10/10 for the spa. 10/10 for all the hotel staff. They have made my stay so pleasurable and even though I explore I love spending time at the hotel. If I have to be picky about the hotel, there was some noise in my room for construction in a neighboring room and I wish it was a bit more sound proof to the hallway, but I'm glad everything else made up for it and they were very accommodating when I discussed my concerns and they assured me the noise would finish soon. Overall, it's been a quiet and beautiful stay. Info Arbour Hotel and Residence, Owner at Arbour Hotel And Residence, responded to this review Dear Valued Guest,Thank you very much for your incredibly detailed and heartfelt review.We are truly delighted to hear that you had such a memorable two-week stay with us and that you enjoyed so many aspects of our hotel—from the well-appointed room, in-room amenities, and beautiful dining space, to the rooftop pool and stunning sunset views. It’s wonderful to know that the room features, including the kitchenette, washing machine, and bathtub, added comfort and convenience to your long stay.We are especially grateful for your kind recognition of our team. Your compliments to Khun Chen, Khun Praewa, Khun Nut, and Khun Aa at the spa, as well as Khun Bpai Phren at the rooftop bar, will be shared with them—they will be truly happy to know they made such a positive impact on your experience. We are thrilled that you rated the spa and our team 10/10.At the same time, we sincerely apologize for the disturbance caused by the construction noise and any soundproofing concerns. We appreciate your understanding and are glad that our team could assist and provide reassurance during your stay. Your feedback is very valuable and will be taken into consideration for further improvements.It means a lot to us that even while exploring, you still enjoyed spending time at the hotel. Your kind words and recommendation are deeply appreciated.We truly look forward to welcoming you back again for another exceptional and relaxing stay.Kind regards,Arbour Hotel and Residence Pattaya

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