A lot to like here, avoid Songkran unless you you want a week long water fest!
29 Apr 2026
So it was our first time in Thailand and not used to different areas. After 48 hours in Bangkok which the hotel had the Luxury factor, when we arrived in Centara Nova, wasnt sure we had made a mistake but read on…..Main purpose of Pattaya stay to meet up with our daughter/ boyfriend travelling and they had booked Pattaya as Songkran- being young mid 20’s !So to look at the Hotel does not give a luxurious feel but then I don’t really think anywhere in Pattaya does!….( Weston- super - mare of Thailand!)So many excellent points, beds comfortable, rooms clean, breakfast provides an amazing choice of Thai/ Indian and more westernised buffet. Pool v.warm (as is all water in Thailand . including the sea) . Staff friendly and polite. Good selection of room service food. Reasonably situated but Grab cabs are cheap. ( Grab, Asian version of Uber) Cheap to add extra guests to breakfast buffet. Hotel staff very accommodating with extra guests to pool.Down side of Pattaya, Songkran water festival lasts all week. I could tolerate 48 hrs, but after this the locals continually spraying you with water, not always welcomed.So, don’t judge hotel on its initial looks because Pattaya mainly like this. Underneath is good food, welcoming and helpful staff and a clean room.Not sure about the Thai Star grading of hotels though, a bit inconsistent.
Jonas Sjostedt, General Manager at Centara Nova Hotel Pattaya, responded to this review
Dear Keith,Thank you very much for sharing your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed the comfort of our beds, the cleanliness of our rooms, and the wide variety offered at our breakfast buffet. It is also wonderful to know that our team’s friendliness and flexibility made a positive impression during your visit.We appreciate your comments regarding the atmosphere of Pattaya during Songkran. The festival is indeed a lively and unique cultural experience, but we understand it may not suit every traveler’s preference. Your observations will be helpful for future guests considering travel during this period.We are pleased that our pool, room service, and convenient location added to your stay, and we thank you for highlighting the value and service provided by our staff. We hope that despite the busy festivities, your time with your daughter and her partner was memorable.We look forward to welcoming you back in the future, perhaps at a quieter time of year, so you can enjoy a more relaxed experience with us.Warm regards,The Management
User:TrevorSaldanha
Trip type: Couples
Good Hotel to stay at in North Pattaya
29 Mar 2026
Centara Nova Pattaya is part of the Well Known Centara Group which has High Quality Hotels in many parts of the World. They have two 4 Star Properties in North Pattaya - Centara Pattaya Hotel and Centara Nova Pattaya Hotel. We have stayed in both these Hotels several times and they are our Preferred Hotel Stays when in Pattaya. The Centara Pattaya Hotel is a Much Larger Property with different types of Rooms and is a bit better than the Centara Nova Pattaya which is a Smaller Property with Fewer and a bit Smaller Rooms as well. Both Properties have Large, Beautifully Designed Swimming Pools with a Swim Up Bar in the middle and Centara Nova Pattaya has a Lovely Open Air Jacuzzi as well at one end of the Pool. The Centara Pattaya also has a Nice Sauna Room, which the Nova does not have. Both Hotels have Decent Sized Gyms. The Breakfast at both Hotels is Very Good, but here as well the Centara Pattaya scores a bit higher. Also, the Centara Pattaya has a Very Good Location, while the Nova is not so Conveniently located. The Quality of Beds, Mattresses, Linen and Furnishings in both Hotels is the same and the Service is also good in both. At the same price, I would however prefer the Centara Pattaya for it's Larger Size, Better Location, Slightly Larger Rooms, a Little Better Variety in Breakfast and Sauna.
Jonas Sjostedt, General Manager at Centara Nova Hotel Pattaya, responded to this review
Dear Valued Guest,Thank you very much for your detailed and thoughtful review, as well as for your continued loyalty to Centara Hotels & Resorts and your preference for staying with us whenever you visit Pattaya.We are truly delighted to hear that you have enjoyed your experiences at both Centara Nova Hotel Pattaya and Centara Pattaya Hotel. It’s wonderful to know that you appreciated our swimming pool, swim-up bar, and especially the open-air Jacuzzi at Nova—features we take great pride in.We also sincerely appreciate your balanced feedback comparing the two properties. Your comments regarding location, room size, and facilities are very valuable, and we will certainly share them with our management team as we continuously look for ways to enhance our guest experience.At Centara Nova Pattaya, we strive to provide a more intimate and relaxing atmosphere, paired with the same high standards of comfort, quality bedding, and friendly service that you highlighted. It is rewarding to know these aspects made your stay enjoyable.We truly value your insights and hope to have the pleasure of welcoming you back again soon—whether at Nova or any of our Centara properties worldwide.Warm regards,The Management Centara Nova Hotel Pattaya
User:rankingw j
Trip type: Solo travel
Very Pleasant & Cozy Stay
31 Jan 2026
stayed at Centara Nova Hotel Pattaya and really enjoyed my stay. The hotel feels cozy and relaxing, and the room was clean and comfortable. The staff were very friendly and helpful, especially Manager Fe she gave excellent service and made me feel very welcome. Overall, it was a great experience and I would definitely recommend this hotel
Jonas Sjostedt, General Manager at Centara Nova Hotel Pattaya, responded to this review
Dear Rankingwj,Thank you very much for choosing to stay with us. It was truly our pleasure to have you, and we greatly appreciate you taking the time to share your generous feedback in Trip Advisor. We are absolutely delighted to receive your high scores and to know that you had such a positive experience. Feedback like yours is a tremendous source of motivation for our entire team as we continuously strive to enhance our service for valued guests like you. We look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Once again, thank you for your kind words and continued support. Sincerely yours The Management
User:Roam20882051566
Trip type: Solo travel
Exceptional Stay at Centara Nova Suites & Spa
23 Jan 2026
I had a wonderful stay at Centara Nova Suites & Spa! The location is perfect, with everything easily accessible. The facilities are clean and well-maintained. A special thanks to Fe, the hotel manager, who was incredibly professional and made sure all our requests were met with a warm smile. Her team was equally helpful and knowledgeable. Highly recommend! Looking forward to returning soon.
Jonas Sjostedt, General Manager at Centara Nova Hotel Pattaya, responded to this review
Dear Roam20882051566,Thank you very much for choosing to stay with us. It was truly our pleasure to have you, and we greatly appreciate you taking the time to share your generous feedback in Trip Advisor. We are absolutely delighted to receive your high scores and to know that you had such a positive experience. Feedback like yours is a tremendous source of motivation for our entire team as we continuously strive to enhance our service for valued guests like you. We look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Once again, thank you for your kind words and continued support. Sincerely yours The Management
User:534vishala
Trip type: Solo travel
None is Better than this in Pattaya!!
04 Jan 2026
I had a truly wonderful stay at CENTARA NOVA HOTEL! From arrival, the staff was incredibly friendly and helpful, especially at the front desk who managed our late check-in smoothly. My room was Deluxe Suite room which was spacious, spotless, and the bed was remarkably comfortable, ensuring a great night's sleep. I particularly enjoyed the delicious breakfast each morning and the hotel's convenient location within walking distance of major attractions. The overall experience exceeded my expectations, offering excellent value for money. We can't fault it and would highly recommend it to anyone visiting the area
Jonas Sjostedt, General Manager at Centara Nova Hotel Pattaya, responded to this review
Dear 535Vishala,Thank you very much for choosing to stay with us. It was truly our pleasure to have you, and we greatly appreciate you taking the time to share your generous feedback in Trip Advisor. We are absolutely delighted to receive your high scores and to know that you had such a positive experience. Feedback like yours is a tremendous source of motivation for our entire team as we continuously strive to enhance our service for valued guests like you. We look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Once again, thank you for your kind words and continued support. Sincerely yours The Management