atmosphere is good ， and our check in time is early than thinking
User:Huang Z
Trip type: Friends getaway
Nil
10 Jun 2026
I would like to praise the hotel staff sincerely. They are friendly, polite and always ready to help. Whenever I had questions or needed directions, they explained everything clearly and patiently. Their dedicated and responsible attitude impressed me a lot. It’s such a wonderful experience staying here.Chris is nice
Front Office Manager CROSS Pattaya Pratamnak, Guest Services / Front Office at Cross Pattaya Pratamnak, responded to this review
Dear Khun Huang Z,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you had such a positive experience with us and that our team's hospitality contributed to making your stay enjoyable and memorable. Providing attentive, friendly, and personalized service is at the heart of everything we do, and it is incredibly rewarding to know that these efforts were recognized and appreciated.We are especially grateful for your kind comments regarding the friendliness, professionalism, and willingness of our team members to assist whenever needed. Ensuring that our guests feel comfortable, well-informed, and genuinely cared for throughout their stay is one of our highest priorities, and we are pleased to know that we were able to achieve this during your visit.A special thank you as well for recognizing Khun Chris. We are delighted to hear that he made a positive impression on your stay. Your thoughtful words will certainly be shared with Khun Chris and the entire team, as such recognition serves as a great source of motivation and encouragement for all of us to continue delivering exceptional hospitality.Thank you once again for choosing Cross Pattaya Pratamnak. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back for another wonderful and memorable stay in the future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
User:shuyi c
Trip type: Friends getaway
好
10 Jun 2026
I visited here in June 2026, traveling solo.First of all, the cleanliness was impeccable — every corner was spotless, and the room felt fresh and well-maintained. The noise level was surprisingly low, so I got a great night’s sleep every day.The service team was incredibly friendly and attentive, always quick to respond to any requests I had. The amenities were also exactly what I needed, with everything well-stocked and in good working order.Overall, it was a fantastic experience that exceeded my expectations. I would definitely stay/visit again and recommend it to anyone looking for a reliable, comfortable option.
Front Office Manager CROSS Pattaya Pratamnak, Guest Services / Front Office at Cross Pattaya Pratamnak, responded to this review
Dear Khun shuyi c,Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that your experience exceeded your expectations and that you enjoyed a comfortable and memorable stay with us. It is especially rewarding to know that the cleanliness of our hotel left such a positive impression on you. Our housekeeping team takes great pride in maintaining the highest standards throughout the property, and your recognition of their efforts is sincerely appreciated.We are also pleased to hear that you enjoyed the peaceful atmosphere of the hotel and were able to enjoy restful nights throughout your stay. Providing a tranquil environment where guests can relax and recharge is one of our key priorities, and we are delighted that this contributed positively to your overall experience.Your kind comments regarding our service team mean a great deal to us. We strive to deliver warm, attentive, and personalized hospitality to every guest, and it is wonderful to know that our team's responsiveness and dedication helped make your stay even more enjoyable.In addition, we are delighted that you found our facilities and amenities well prepared and suitable for your needs. Ensuring that our guests enjoy both comfort and convenience throughout their stay is something we continually work hard to achieve.Thank you once again for choosing Cross Pattaya Pratamnak. We are honored by your recommendation and truly grateful for your kind support. We look forward to welcoming you back for another exceptional stay in the future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
User:Klaus H
Trip type: Business
Excellent Stay at Cross Pattaya Oceanphere – Outstanding Service
05 Jun 2026
I had a wonderful stay at Cross Pattaya and was very impressed by both the property and the service. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the overall atmosphere is peaceful and relaxing.What made my stay particularly memorable was the exceptional service from the reception team. The staff were always friendly, professional, and eager to help with any request. I would especially like to thank Mr. Teky, who went above and beyond to ensure that my stay was enjoyable. His helpful attitude, attention to detail, and genuine hospitality made a real difference and left a lasting positive impression.I truly appreciated the warm welcome and excellent customer service throughout my stay. I would happily recommend Cross Pattaya to anyone visiting the area and look forward to returning in the future.
Front Office Manager CROSS Pattaya Pratamnak, Guest Services / Front Office at Cross Pattaya Pratamnak, responded to this review
Dear Khun Klaus H,Thank you very much for taking the time to share such a thoughtful and heartwarming review of your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you had a wonderful experience with us and that you enjoyed the peaceful atmosphere, spacious accommodations, and overall comfort of our hotel. Creating a relaxing environment where our guests can unwind and feel at home is one of our highest priorities, and it is rewarding to know that we were able to meet your expectations.Most importantly, we are sincerely grateful for your kind recognition of our reception team. Delivering genuine hospitality and personalized service is at the heart of everything we do, and your comments are a wonderful reflection of our team's dedication and commitment to guest satisfaction.We would especially like to thank you for recognizing Khun Teky. Your generous words regarding his professionalism, attention to detail, helpful attitude, and genuine hospitality are greatly appreciated. We will be delighted to share your compliments with him personally, as we are certain he will be proud to know that his efforts helped make your stay so memorable. Team members like Khun Teky are invaluable to our hotel, and your recognition serves as tremendous encouragement for him and the entire team.It is truly rewarding to know that the warm welcome and attentive service you received throughout your stay left such a positive and lasting impression. There is no greater compliment than a guest's recommendation and desire to return, and we are honored by both.Thank you once again for choosing Cross Pattaya Pratamnak. We greatly appreciate your kind support and recommendation, and we look forward to welcoming you back for another exceptional and memorable stay in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
User:Journey20071552731
Trip type: Friends getaway
A Relaxing and Memora
01 Jun 2026
Lovely atmosphere, super friendly staff, comfy room, and delicious food. Had a really relaxing stay.
Front Office Manager CROSS Pattaya Pratamnak, Guest Services / Front Office at Cross Pattaya Pratamnak, responded to this review
Dear Khun Journey20071552731,Thank you very much for taking the time to share your wonderful review following your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you had a relaxing and memorable experience with us. It is especially rewarding to know that you enjoyed the lovely atmosphere, the comfort of your room, our delicious food offerings, and most importantly, the warm hospitality provided by our team members. Your kind words regarding our friendly staff are greatly appreciated and will be shared with the entire team, as such recognition serves as a tremendous source of motivation for us all.At Cross Pattaya Pratamnak, we are dedicated to creating memorable experiences through genuine service, comfortable accommodations, and an inviting environment where our guests can unwind and enjoy every moment of their stay. Knowing that we were able to provide you with a truly relaxing getaway is the greatest compliment we could receive.Thank you once again for your generous feedback and for choosing to stay with us. It was our pleasure to be your host, and we sincerely look forward to welcoming you back to Cross Pattaya Pratamnak for another exceptional and memorable stay in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
The Cliff, Pattaya-Chonburi
About Cross Pattaya Pratamnak
User Rating & Reviews
24 Jun 2026
0204 505 9777